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4.3 out of 5

"Staff were very friendly. It’s a very large resort. Ideal for families. Okay for couples. Lots of restaurants but food a little repetitive Generally ... " More

By a verified traveller on Tue 28 May 2019

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Deluxe Double Room, Garden View

Bed Count 1 King Bed Maximum Occupancy 3 Max
£215* Per night/room 27 Jun - 28 Jun

Deluxe Double Room, Sea Facing

Bed Count 1 King Bed Maximum Occupancy 3 Max

Double Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Double Room, Poolside

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Double Room (Open plan)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Exclusive Villa

Bed Count 2 King Beds Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Creta Maris Beach Resort - All Inclusive. During your stay, you'll be connected to the convention centre and just a quick walk from Port of Hersonissos. Features include free WiFi in public areas, plus 6 outdoor pools and 6 restaurants. Built in 1975, this 5-star resort has 680 rooms over 4 floors. Free WiFi and Smart TVs are available in all rooms.

  • Air-conditioned rooms with Smart TVs, room service and coffee makers
  • Free WiFi
  • Enjoy international cuisine with a beachfront location at Cosmos, one of the property's 6 restaurants and 9 bars/lounges
  • Breakfast is offered for a fee
  • Splash around at the free water park with a waterslide or swim in the indoor and outdoor pools
  • Treat yourself to body scrubs, manicures and pedicures or deep-tissue massages at Aegeo Spa
  • Services include babysitting, a free kids' club and dry cleaning/laundry
  • On-site recreation includes 2 outdoor tennis courts, a fitness centre and a steam room
  • Guests have great things to say about the helpful staff and the location
  • Just a 3-minute walk from Convention Centre Creta Maris and 8 minutes on foot from Port of Hersonissos
  • Free bus station shuttle shuttle service

Creta Maris Beach Resort - All Inclusive ratings based on 31 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Creta Maris Beach Resort - All Inclusive

Everyone (21) Couples (3) Family (1)
4 out of 5
Staff were very friendly. It’s a very large resort. Ideal for families. Okay for couples. Lots of restaurants but food a little repetitive Generally quite pleased.

Posted by on 28 May 2019

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Comment from Hotel Management

29 May 2019 by Faye Papaioannou

Dear Guest, Thank you very much for sharing your holidays’ experience! We are glad to read that we met your expectations during your stay and really hope to have the chance to welcome you again in the near future! Best Regards, Faye Papaioannou

3 out of 5
Nice hotel. Fake alcohol. Plenty of food and you'll always find something to eat but quality not great. If your kids like pizza for instance, they only serve that in Estia restaurant which you can only visit once per week by booking in advance. I wont go into it all but the alcohol looks legit but is imitation. I was there for 12 nights and despite drinking all day the only time i felt an effect was when i gave up and bought my own from the supermarket. I only have a drink about once a month in the UK as i drive for a living so i know what effect it has on me. For the first 8 days we tried all the different drinks on offer tghen we tried drinking same thing all day. We then got the bar staff to top up our drinks with extra alcohol. Nothing worked. After 8 days of experimenting i spoke to guest services for an hour, about it. They just fobbed me off. Good family hotel if you don't like a drink. Very sanitised atmosphere and all inclusive service ends at midnight. Nothing to do at night. Also no tv's to watch any sport or anything else for that matter. TV in room has english news channels. Rest are foreign. Food also very dried out as they have lamps above to keep it warm.

Posted by , from Glasgow on 19 Sep 2018

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5 out of 5

Posted by on 9 Jun 2021

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5 out of 5

Posted by on 3 Jun 2021

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Comment from Hotel Management

14 Jun 2021 by Creta Maris Management Team

Dear Guest, Thank you for your rating about your stay at Creta Maris! We are glad to read that we met your expectations. Hope to have the chance to welcome you again and provide our best services! Best regards, The Creta Maris Management Team

4 out of 5

Posted by on 26 Jul 2020

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Comment from Hotel Management

27 Jul 2020 by Faye Papaioannou

Dear Guest, Thank you very much for your rating! We hope to have the chance to accommodate you again in the near future! Best Regards, Faye Papaioannou

4 out of 5
L’emplacement en bord de mer est idéal. Tout est très propre, le service est agréable, il y a le choix des piscines et des bars. Par contre l’hôtel est vraiment gigantesque et malheureusement le restaurant ne mise pas forcément sur la qualité ce qui est très dommage. La clientèle, un peu rustre, n’est pas très éduquée, réserve les transats déjà tôt le matin, ne respecte pas le dress code du soir, fume à côté des enfants. Bref, très chouette hôtel, mais plutôt un 4*... Beaucoup trop cher payé!

Posted by on 12 Jul 2020

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Comment from Hotel Management

15 Jul 2020 by Faye Papaioannou

Dear Guest, Thank you very much for the time you enjoyed the location of the resort, our pools, bars, and service offered. We would like to inform you that your feedback is very valuable to us, thus we will take all your comments into our consideration for our future improvement plans. Concerning the food offered, we would like to clarify that we offer a wide variety of dishes, which are prepared with fresh, high quality local ingredients following local and Mediterranean recipes. The fruits and the vegetables are supplied from local producers that are well known for their quality products. We hope you had mentioned your dissatisfaction to our staff so we could have tried satisfying any particular need of yours. As regards your comment about the dress code, please allow us to point out that our hostesses do their best on a daily basis in order for the dress code to be implemented. Nevertheless, your feedback will be taken into consideration, so to eliminate these cases. It will be our pleasure to welcome you again in your next trip to Crete and offer our best services! Best Regards, Faye Papaioannou

4 out of 5

Posted by on 22 Oct 2019

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Comment from Hotel Management

23 Oct 2019 by Faye Papaioannou

Dear Guest, Thank you for your rating! We are glad that you enjoyed your stay at Creta Maris! Looking forward to accommodating you soon in the near future! Best Regards, Faye Papaioannou

5 out of 5

Posted by on 29 Aug 2019

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Comment from Hotel Management

29 Aug 2019 by Faye Papaioannou

Dear Guest, Thank you very much for your rating! We are more than happy that you enjoyed your stay at Creta Maris! Looking forward to accommodating you soon in the near future! Best Regards, Faye Papaioannou Marketing & PR Manager Creta Maris Beach Resort, Hersonissos, Crete

3 out of 5
Nous avons dû changer 3 fois de chambre pour obtenir une qui ne soit pas bruyante. Pas de terrasse au buffet principal. Obliger de se lever tôt pour réserver une place au restaurant et ses places au bord de la piscine. Nous avons dû mettre notre réveil.

Posted by on 9 Aug 2019

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Comment from Hotel Management

12 Aug 2019 by Faye Papaioannou

Dear Guest, Thank you for your review regarding your stay at Creta Maris Beach Resort. We are glad to read that you enjoyed staying with us, as we always do our best in order to offer memorable stay to all our guests! We would also like to thank you for your comments and assure you that we will take them into consideration. Please allow us to explain that in case of a guest’s dissatisfaction with the offered room, we do our best so to meet his/her needs and offer an alternative room. As the noise factor cannot be predicted, as it is affected by the other travelers staying next to you, we consider the three rooms’ changes as a positive outcome with regard to the provided service. Moreover, although our main Cosmos restaurant does not offer outdoor dining, our guests may enjoy our four other restaurants (Almyra, Cochlias, Platia and Pithos), which offer wonderful terrace and great views. Continuing, we would like to mention our surprise about your comment regarding the lack of seating in our main restaurant and the swimming pool. We would like to assure you that all our guests may find a place in one of our two main restaurants, Cosmos & Estia, or in one of our 13 swimming pools, without the need to wake up early or set the alarm. Besides, both our pool attendants and our F&B staff is always happy to assist our guests with finding an available table or sunbed. We hope to have the chance to accommodate you again in the future and offer our best services again! Best Regards, Faye Papaioannou

5 out of 5
Sehr moderne und saubere Unterkunft, bei welcher sich Erwachsene sowie auch Kinder wohlfühlen. Sandstrand, welcher keine 30 Meter vom Hotelpool ist. Einfach perfekt!

Posted by on 25 Jul 2019

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Comment from Hotel Management

26 Jul 2019 by Faye Papaioannou

Dear Guest, Thank you very much for your review! We are delighted to read that we met your expectations during your stay at Creta Maris Beach Resort. We are looking forward to accommodating you again and offering another memorable holidays’ experience! Best Regards, Faye Papaioannou Marketing & PR Manager Creta Maris Beach Resort, Hersonissos, Crete

About the Creta Maris Beach Resort - All Inclusive

Location Hersonissou, Hersonissos, Crete Island 70014

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

All-inclusive Details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Taxes are included.

Food and beverages

  • All buffet and à la carte meals, snacks and beverages included
  • Room service during certain hours (limited menu)
  • In-room minibar (non-alcoholic beverages included)

Activities and facilities/equipment
All land activities and use of recreational facilities and equipment are included.

Land activities

  • Fitness facilities
  • Miniature golf
  • Tennis
  • Volleyball
  • Children's club

Lessons/classes/games
  • Aerobics
  • Cooking
  • Dancing
  • Language
  • Pilates
  • Water fitness
  • Yoga

Entertainment

  • On-site entertainment and activities
  • Access to on-site nightclubs
  • On-site live performances
  • Theme parties

Not included

  • Motorised water sports
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkelling excursions
  • Snorkelling
  • Tennis lessons
  • Surcharge for room service
  • Childcare
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Off-site tours
  • Transport to off-site activities
  • Gratuities

  • Access to on-site nightclubs included
  • Taxes included
  • All meals served buffet style
  • Buffet and à la carte dining
  • Fitness facilities included
  • Tennis included
  • Water fitness classes/lessons included
  • Volleyball included
  • Childcare not included
  • Scuba diving excursions not included
  • Snorkelling excursions not included
  • Limited meals offered through room service
  • Motorised water sports not included
  • All available beverages included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Surcharge for room service
  • Miniature golf included
  • Transport to off-site activities not included
  • Off-site tours not included
  • Scuba diving lessons not included
  • Yoga classes/lessons included
  • Pilates classes/lessons included
  • Aerobics classes/lessons included
  • Snorkelling gear not included
  • Dancing classes/lessons included
  • Tennis lessons not included
  • Language classes/lessons included
  • On-site entertainment and activities included
  • Cooking classes/lessons included
  • Minibar beverages - restrictions apply
  • Kids club included
  • Gratuities not included
  • All food and beverages included
  • Minibar (only non-alcoholic beverages included)
  • Room service during certain hours
  • On-site live performances included
  • All land sports and fitness activities and facilities are included
  • Theme parties included

Property Features

Creta Maris Beach Resort - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Creta Maris Beach Resort - All Inclusive, you can cool off in one of the 6 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 6 restaurants on site, along with a nearby snack bar/deli. For a drink, you can stop by one of the onsite bars, including 3 poolside bars and 9 bars/lounges. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers a complimentary water park, a free kid's club and an outdoor pool. Smoking is allowed in designated areas at this 5-star Hersonissos property.

  • 680 guestrooms or units
  • 4 levels
  • 2 buildings
  • 6 dining venues
  • 3 bars by the pool
  • 9 bars or lounges
  • Built in 1975
  • Buffet breakfast (free)
  • Dining venue
  • Nightclub
  • Karaoke
  • Bar on the beach
  • Bar or lounge
  • Deli
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Free water park access
  • Number of outdoor pools - 6
  • Outdoor pool
  • Indoor pool
  • Children's pool
  • Waterslide
  • Free WiFi
  • Soundproofed rooms
  • Outdoor tennis courts - 2
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Miniature golf on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Heraklion (HER-Nikos Kazantzakis) (23.2 km / 14.4 mi)
  • Property shuttles: Free bus station shuttle; airport shuttle

Room Amenities

Creta Maris Beach Resort - All Inclusive offers 680 forms of air-conditioned accommodation with a safe and coffee/tea makers. 50-inch Smart televisions come with digital channels. Bathrooms include baths or showers, slippers, complimentary toiletries and hairdryers. This Hersonissos property provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • In-room dining (limited hours)
  • Smart television
  • Digital channels
  • Coffee maker
  • Bath or shower
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Sound-insulated rooms
  • Air conditioning
  • Connecting rooms available

Food & Drink

Cosmos – This beachfront buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Estia – This buffet restaurant specialises in Mediterranean cuisine and serves breakfast, brunch, dinner and light fare. Reservations are required. Open daily.

Cochlias – This theme restaurant specialises in barbecue. Reservations are required. Open selected days.

Pithos – This theme restaurant specialises in local cuisine and only serves dinner. Reservations are required. Open daily.

Almyra – This beachfront restaurant specialises in Mediterranean cuisine and serves breakfast, lunch and dinner. Reservations are required. Open daily.

Room service (during limited hours) is available.

Nearby Activities

2 outdoor tennis courts and a complimentary water park with waterslides are featured at the property. 6 outdoor swimming pools are on site along with an indoor pool. In addition to an outdoor pool, other recreational amenities include a spa tub, a sauna, a fitness centre and a kids' pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snorkelling on site
  • Ecotours on site
  • Waterskiing nearby
  • Miniature golf on site
  • Golfing nearby
  • Surfing/boogie boarding nearby
  • Mountain biking nearby
  • Tennis lessons on site
  • Volleyball on site
  • Beach volleyball on site
  • Kayaking on site
  • Windsurfing nearby
  • Playground on site
  • Fitness classes on site
  • Boat tours on site
  • Personal motorised watercraft on site
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Spa Services

Aegeo Spa has 10 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a mud bath, a spa tub, a steam room and Turkish bath/hammam.

The spa is open daily.

  • Number of treatment rooms 10
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Mud bath in spa
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Spa tub in spa
  • Steam room in spa
  • Thai massage
  • Reflexology
  • Sports massage
  • Detoxification wrap
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at noon
  • Minimum check-in age is: 18

Special check-in instructions:

The check-in location differs from the property location. To check in, go to https://www.cretamaris.gr/online-checkin To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 11:00 AM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Due to COVID-19, The following amenities, facilities, and services are not available until further notice: some swimming pools; hydrotherapy pool and hammam; Internet corner; mini-football, basketball, beach volleyball, water polo, tennis lessons, and sports tournaments; in-room minibars; welcome and honeymoon gifts; children's clubs and babysitting service; and local activities.

The check-in location differs from the property location. To check in, guests will need to go to https://www.cretamaris.gr/online-checkin
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 11:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Guests must contact this property in advance to reserve on-site parking

This property accepts credit cards; cash is not accepted

This property uses solar energy, plus eco-friendly cleaning products

Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve on-site parking. This property accepts credit cards. Cash is not accepted. This property uses solar energy, plus eco-friendly cleaning products.

For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; masks are required in public areas; reservations are required for some on-site facilities. Contactless check-in and contactless checkout are available. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Each guest room is kept vacant for a minimum of 72 hours between bookings.

  • One child stays free
  • Car required
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities on site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property Registry Number – 1039K015A0038000
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Renewable energy source - solar
  • Gap period enforced between guest stays - 72 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Creta Maris Beach Chersonissos
  • Creta Maris Beach All Inclusive Hersonissos
  • Creta Maris Beach Resort Chersonissos
  • Creta Maris Beach Resort All Inclusive Hersonissos
  • Creta Maris Beach Resort All Inclusive
  • Creta Maris Beach Hersonissos
  • Creta Maris Beach
  • Creta Maris Beach All Inclusive
  • Creta Maris All Inclusive
  • Creta Maris Beach Resort All Inclusive
  • Creta Maris Beach Resort - All Inclusive Hersonissos
  • Creta Maris Beach Resort - All Inclusive All-inclusive property

You should know

  • Onsite cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 10:00 AM to 6:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green/Sustainable Property
This property participates in Travelife, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

National Rating

For the benefit of our customers, we have provided a rating based on our ratings system.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.