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"After we got the correct room our holiday was great. food was brilliant, rooms were spotless, grounds well kept, staff were very helpful with our enqu ... " More

By michael w. on Sat 12 Dec 2015

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Superior Bungalow Private Courtyard

Bed Count 1 Full Bed Maximum Occupancy 4 Max
£183* Per night/room 20 May - 21 May

Superior Double Sea Front Sharing Pool

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Superior Suite Sharing Pool

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Superior Family Suite Sharing Pool

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Superior Suite Private Pool

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Superior double Sea View (Customized for mobility needs)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they enjoy the pool at Mitsis Rinela Beach Resort & Spa - All Inclusive. During your stay, you'll be close to Dinosauria Park. Features include free breakfast, free WiFi in public areas and free valet parking. This 5-star property has 396 rooms over 2 floors. Free WiFi and free stocked minibars are available in all rooms.

  • Air-conditioned accommodations with free minibar items, balconies and 24-hour room service
  • Free buffet breakfast served daily
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy a bite to eat at Main Restaurant, a buffet restaurant that serves international cuisine
  • Splash around at the waterslide or swim in the 2 outdoor pools
  • Treat yourself to manicures and pedicures, facials or aromatherapy at Zeen Spa
  • Services include babysitting, a free kids' club and dry cleaning/laundry
  • On-site recreation includes a private beach, 2 outdoor tennis courts and a gym
  • Guests speak favourably about the beach and the helpful staff
  • Just a 2-minute drive from Dinosauria Park and a few minutes from Karteros Beach

Mitsis Rinela Beach Resort & Spa - All Inclusive ratings based on 19 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Mitsis Rinela Beach Resort & Spa - All Inclusive

Everyone (9) Couples (7) Family (1)
5 out of 5

Great holiday relaxing

After we got the correct room our holiday was great. food was brilliant, rooms were spotless, grounds well kept, staff were very helpful with our enquires. a bit in the middle of no ware. but I like to sit round the pool & relax. met all my requirements. will visit again soon.

Posted by on 12 Dec 2015

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3 out of 5

Couple with friends

Lovely people from reception to departure, all friendly and helpful. Too crowded to get a chair after dinner or a beach/pool bed on a nice day unless you got a towel on one early ( very irritating) beach beds need reviewing as some were coming apart. Food ok but not kept hot and sometimes was well cooked but cold. Equipment seemed old and toaster was on last legs. Animation team not really interested but it was last week of season ( so?) beach is fantastic with a shallow shelf for bathing. Reasonable venue but have been to better Mitsis hotels.

Posted by on 6 Nov 2015

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5 out of 5

Great place for a long rest

We arived late on a saturday night & was given a pool view room. We had to stay in that room overnight until moved to a sea view room (which we paid extra for)the following day. The staff are excelent. The food is great. Will use this hotel agian & agian. Very impressed.

Posted by on 10 Sep 2015

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4 out of 5
La nourriture est bonne. La plage, la piscine sont très belle. Sur animations le soir. Pour les chambres déçu d'avoir été placé du côté non rénové alors que nous avions fait la demande. Avec invasion de fourmis et minuscule salle de bain. Pas de salle de musculation, seulement une petite cabane en bois à l'extérieur avec très peu de matériel. C'est compliqué de réserver une table dans les restaurants. Les massages sont un peu chère.

Posted by on 19 Sep 2021

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Comment from Hotel Management

20 Sep 2021 by Mitsis Rinela Beach Resort & Spa Team

Dear Laura, Thank you for choosing Mitsis Rinela Beach Resort & Spa for your vacation and for your time spent on writing a review, your opinion is very important to us. We are very pleased to know that overall you stayed satisfied with your vacation in our hotel, as our aim is to make each guest’s experience sincerely and genuinely caring and welcoming with a warm Greek family spirit. All your comments are taken into great consideration and every year our team works hard in order to develop and improve the facilities and services of the hotel, so we could provide only comfortable stay for our guests. Rest assured that your next visit to Rinela will be as comfortable and spacious as it gets, offering you an unparalleled holiday experience with us. Best Regards, Mitsis Rinela Beach Resort & Spa Team

2 out of 5

Posted by on 15 Sep 2021

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4 out of 5

Posted by on 9 Sep 2021

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3 out of 5

Posted by on 29 Aug 2021

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5 out of 5

Posted by on 6 Aug 2021

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4 out of 5

Posted by on 11 Jul 2021

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Comment from Hotel Management

22 Jul 2021 by Mitsis Rinela Beach Resort & Spa Team

Dear Guest, Thank you for choosing Mitsis Rinela Beach Resort & Spa for your vacation and for your positive feedback. Your overall satisfaction is the best source of motivation for our team as we continuously strive to provide memorable experiences to all our guests. We do value your patronage and look forward to many opportunities of welcoming you again to our sunny resort. Best Regards, Mitsis Rinela Beach Resort & Spa Team

5 out of 5
Ein wunderschönes und kinderfreundliches Hotel. Die ganze Anlage ist top modern und sauber. Das gesamte Personal ist sehr freundlich und zuvorkommend. Das Essen war überall frisch und lecker.

Posted by , from Basel,Schweiz on 24 Oct 2020

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Comment from Hotel Management

25 Oct 2020 by Mitsis Rinela Beach Resort & Spa Team

Lieber Gast, vielen herzlichen Dank für Ihre freundliche Bewertung! Es freut uns sehr zu hören, dass Sie eine schöne Zeit bei uns im Hotel hatten. Die Zufriedenheit unserer Gäste liegt uns sehr am Herzen und steht im Fokus der täglichen Arbeit. Wir hoffen, dass Sie uns und der schönen Insel bald einmal wieder einen Besuch abstatten! Liebe Grüße aus Kreta. Mitsis Rinela Beach Resort & Spa Team

About the Mitsis Rinela Beach Resort & Spa - All Inclusive

Location Kokini Hani, Hersonissos, Crete Island 71500

Renovations + Closures

The property is closed between 7 November and 27 March.

All-inclusive Details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

  • À la carte meals, snacks and beverages included
  • In-room minibar (all beverages included)

Activities and facilities/equipment
All on-site activities and use of facilities and equipment are included.

Water activities

  • Rowing/canoeing

Land activities
  • Tennis

Lessons/classes/games
  • Aerobics
  • Pilates
  • Yoga

Entertainment

  • On-site live performances

Not included

  • Motorised water sports
  • Surcharge for room service
  • Childcare
  • Spa/beauty facilities and services
  • Transport to off-site activities
  • Gratuities
  • Taxes

  • Rowing/canoeing included
  • Yoga classes/lessons included
  • Pilates classes/lessons included
  • Aerobics classes/lessons included
  • Taxes not included
  • A la carte dining included
  • Additional gratuities accepted
  • Gratuities not included
  • Tennis included
  • Childcare not included
  • Motorised water sports not included
  • All available beverages included
  • Minibar (all beverages included)
  • Spa/beauty facilities and services not included
  • Surcharge for room service
  • Transport to off-site activities not included
  • All on-site activities, facilities and equipment included
  • All non-motorised water sports included
  • On-site live performances included
  • Room service not included

Property Features

Mitsis Rinela Beach Resort & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Simply step outside to unwind on the property's beach. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Mitsis Rinela Beach Resort & Spa - All Inclusive, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is served daily. There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 beach bars and 2 poolside bars. Public spaces have free WiFi. This all-inclusive property also offers a free kid's club, a children's pool and outdoor tennis courts. Free self parking and valet parking are available. This 5-star Hersonissos property is smoke free.

  • 396 guestrooms or units
  • 2 levels
  • 33 buildings
  • 6 dining venues
  • 2 bars on the beach
  • 2 bars by the pool
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • On-site shopping
  • Bellhop
  • No smoking on site
  • Locker space
  • Bar or lounge
  • 1 conference room

Family Friendly Amenities

  • Family property
  • On private beach
  • Number of outdoor pools - 2
  • Children's pool
  • Waterslide
  • Supervised childcare/activities (free)
  • Free WiFi
  • Soundproofed rooms
  • Outdoor tennis courts - 2
  • Children's club (free)
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Playground on site
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Parking: Free valet parking and self parking

Room Amenities

Mitsis Rinela Beach Resort & Spa - All Inclusive offers 396 air-conditioned accommodations with free minibar items and a safe. Rooms open to balconies. 32-inch Flat-screen televisions come with satellite channels. Bathrooms include a bath, bathrobes, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

  • Private balcony
  • Stocked minibar (free)
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Bathtub
  • Cots (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Air conditioning

Food & Drink

Guests are served a free buffet breakfast daily from 7:00 AM to 10:30 AM.

Main Restaurant – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available. Open 24 hours.

Chinese Restaurant – This theme restaurant specialises in Chinese cuisine and only serves dinner. Reservations are required. Open daily.

Taverna Restaurant – This beach theme restaurant specialises in Mediterranean cuisine and serves brunch, lunch and dinner. Reservations are required. Open daily.

Beach BBQ Corner – This restaurant specialises in barbecue and is located on the beach. Open daily.

Traditional Greek pies – This restaurant specialises in local cuisine. Open daily.

24-hour room service is available.

Nearby Activities

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, outdoor tennis courts, a waterslide and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Pilates classes on site
  • Playground on site
  • Bicycle rentals nearby
  • Boat tours nearby
  • Fitness classes on site
  • Beach volleyball on site
  • Waterskiing on site
  • Windsurfing on site
  • Yoga classes/instruction on site

Spa Services

Zeen Spa has massage/treatment rooms. Services include sports massages, facials, detox wraps and body treatments. A variety of treatment therapies are provided, including aromatherapy, reflexology and thalassotherapy.

The spa is open daily.

  • Reflexology
  • Sports massage
  • Manicures and pedicures
  • Body treatments
  • Detoxification wrap
  • Facial treatments
  • Aromatherapy treatments
  • Thalassotherapy treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Mitsis Rinela Beach Resort & Spa - All Inclusive

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-in and contactless check-out are available. Individually wrapped food options are available through room service. Each guest room is kept vacant for a minimum of 24 hours between bookings. On-site PCR COVID-19 testing is available for a EUR 25 fee; reservations are required for on-site testing.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • On-site COVID-19 testing (PCR) is available
  • No lifts
  • Property Registry Number – 1039K015A0018900
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Service animals not allowed
  • Reservations are required for on-site COVID-19 testing
  • Individually wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Mitsis Beach
  • Mitsis Beach Resort
  • Mitsis Rinela
  • Mitsis Rinela Beach Chersonissos
  • Mitsis Rinela Resort
  • Rinela
  • Rinela Beach
  • Rinela Beach Mitsis
  • Rinela Beach Resort
  • Rinela Mitsis
  • Mitsis Rinela Beach Resort Gouves
  • Mitsis Rinela Beach Resort
  • Mitsis Rinela Beach Gouves
  • Mitsis Rinela Beach Resort All Inclusive
  • Mitsis Rinela Beach Resort All Inclusive Gouves
  • Mitsis Rinela Beach All Inclusive Gouves
  • Mitsis Rinela Beach All Inclusive
  • Mitsis Rinela Beach Resort Spa All Inclusive
  • Mitsis Rinela Inclusive Gouve
  • Mitsis Rinela Beach Resort Spa All Inclusive
  • Mitsis Rinela Beach Resort & Spa - All Inclusive Hersonissos

You should know

  • Onsite cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Key (nogle), a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

  • Travelife

National Rating

For the benefit of our customers, we have provided a rating based on our ratings system.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.