4.1 out of 5

"A good spa hotel with lots of facilities. A bit disappointing that the wifi was only available in the communal areas and the gym and sauna was charged ... " More

By a verified traveller on Mon 06 Aug 2018

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Hotel Description

Our customers tell us that they enjoy the helpful staff at Stella Palace Resort & Spa. During your stay, you'll be connected to a shopping centre and close to Star Beach Water Park. You'll find features such as free WiFi in public areas and free self-parking, plus 2 outdoor pools. This 5-star hotel has 240 rooms over 2 floors. Each room includes amenities such as free WiFi and a balcony.

  • Air-conditioned rooms with balconies, TVs and fridges
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at Poseidon, a buffet restaurant that serves international cuisine
  • Splash around at the waterslide or swim in the 2 outdoor pools
  • Indulge with Ayurvedic treatments, massages or hydrotherapy at SPA CENTER
  • Services include babysitting, a free kids' club and dry cleaning/laundry
  • On-site recreation includes a private beach, 2 outdoor tennis courts and a health club
  • Guests like the bar and restaurant
  • 10 minutes by car from Star Beach Water Park and 12 minutes from Crete Golf Club

Standard Room, Pool View, Poolside

Bed Count 1 Double Bed Maximum Occupancy 3 Max
£146* Per night/room 1 Sep - 2 Sep

Family Room, 2 Bedrooms, Pool View, Poolside

Bed Count 1 Double Bed Maximum Occupancy 4 Max

Family Suite, Jetted Tub, Pool View

Bed Count 1 Double Bed Maximum Occupancy 4 Max

Suite, Jetted Tub, Garden View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Family Room, Pool View, Poolside

Bed Count 1 Double Bed Maximum Occupancy 4 Max

Suite, Private Pool, Garden View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Stella Palace Resort & Spa ratings based on 10 verified reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Stella Palace Resort & Spa

Everyone (7) Couples (2) Family (1)
4 out of 5
A good spa hotel with lots of facilities. A bit disappointing that the wifi was only available in the communal areas and the gym and sauna was charged for extra. Otherwise we had a really good time. Highly recommended.

Posted by , from Dartford on 6 Aug 2018

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5 out of 5
Joli cadre, personnel aimable et souriant ( il suffit de leur sourire! ;-) ). Contrairement à certains commentaires que j'avais lus le personnel est multilingue. Nourriture bonne et variée (prévoir de réserver un max à l'avance l'un des 3 restos où les réservations sont obligatoires, car peu de places. Bien assez de transat ou Fatboy autour des piscines, mais toujours autant de gens qui réservent leur place aux aurores pour n'y aller que bien plus tard... Bref et ce, malgré les panneaux, mais on ne va pas changer les gens. ;-)) Donc très sympa dans l'ensemble. Nous étions 3 mes deux filles et moi en all inclusive. Précision, les les boissons sont all inclusive dans tous les bar mais pas toutes, seulement une sélection mais indiqué sur leur carte. et payant dès 23h00 Toujours bon à savoir, mais pas un inconvénient du tout je trouve.

Posted by on 6 Aug 2019

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5 out of 5
Nous avons passé 4jours extraordinaire tout était au top la propreté, la chambre la nourriture et le personnel rien à dire nous recommandons cet établissement et nous y reviendrons avec nos enfants. La seul chose que je peux dire de négatif c est que personne ne parle français a la réception donc difficile de se faire comprendre

Posted by on 29 Apr 2019

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Comment from Hotel Management

29 Apr 2019 by Guest Relations Department

Dear valuable guest, Thank you very much for taking the time to write this great review. Nothing makes us happier than the great holiday experience of our guests, and we wish to have the pleasure of welcoming you back in Stella Palace Resort & Spa in the near future. Warm greetings from Crete Stella Palace Team

4 out of 5
Die Auswahl an Essen war sehr vielfältig und für jeden war was dabei. Das ganze Areal vom Hotel war sauber und gepflegt. Das Personal immer freundlich. Es gibt verbesserungspotential z.b bei den sogenannten Whirpools, diese könnten besser verarbeitet werden. Beim Waschbecken könnte man noch ein Behälter für die Zahnbürste und Zahnpasta anbringen. Ich fand es super das es im Badezimmet ein Föhn gab. Die Aussicht vom Balkon aus war auch sehr schön. Die Pools und die verschiedenen Liegemöglichkeiten waren auch super.

Posted by on 19 Apr 2019

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Comment from Hotel Management

29 Apr 2019 by Guest Reations Deparmtent

Dear valuable guests, Thank you for taking time in writing this feedback on Expedia and for rating us this high! We couldn't be more pleased to read you have enjoyed a wonderful holiday with us. Thank you again for choosing our hotel for your holidays and we hope to welcome you again on the future occasions , Warm greetings from Crete, Stella Palace Team

4 out of 5
Joli Hotel en bord de mer, au calme ... Bon choix dans les restos du complexe.

Posted by , from Cessy on 5 Nov 2018

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4 out of 5
Good facilities and rooms Food buffet a bit disapointing Majority of the Staff was not meeting our expectation in terms of service

Posted by on 3 Aug 2018

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5 out of 5

Hôtel très beau et personnel incroyable.

Magnifique hôtel, de bonne qualité (pas un 5 étoiles Suisse) mais très propres et super service. Chambre très grande et très propre. Les draps et linges changés tous les jours. Ménage également. Linges de plages fournis et changés tout les 2j. Piscines top, faut juste réserver sa chaise longue avant de déjeuner même si c’est interdit. Bar partout et cocktails inclus, les vrais vacances quoi ! Attention, y’a une partie Stella Village, c’est moins classe et plus le club. Nourriture excellente mais point négatif, sale de restaurant énorme, donc super bruyante (600-700 personnes qui mangent, c’est désagréable). Et c’est sous le couloir aérien avec beaucoup de trafic en saison mais pas la nuit ! Et la piscine avec toboggan pirates est obsolète, nul et dangereuse. Dans l’ensemble, super bien. Nos enfants on adorés ( 7ans et 3ans), on y retournera peut-être.

Posted by on 29 Oct 2017

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4 out of 5

Schöne Anlage und Pools

Die Gattenanlage und die Pools sind gepflegt und schön. Die Zimmer und der Speisesaal entsprechen entsprechen nicht einem 5 Stern Hotel. Die Sauberkeit in den Zimmern lässt zu wünschen übrig.

Posted by on 29 Oct 2017

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3 out of 5

Mukava ja siisti hotelli, mutta..

Hotelli oli perusominaisuuksiltaan ihan kunnossa, mutta ihan viiden tähden tasolle se ei yllä. Huone oli siisti ja mukava, allasosastolta löytyi vaihtoehtoja kaiken kokoisille uimareille. All Inclusive oli kuitenkin pettymys. Ruokailut olivat keskinkertaisia buffetpöytiä jossa vaihtoehtoja oli kyllä todella paljon, mutta laadultaan se ei kyllä tarjonnut juuri mitään. Lähes jokaisessa ruokailussa oli ainakin puolet samaa kuin kaikilla muillakin kerroilla, eikä lapsille ollut tarjolla juuri ranskalaisia ja pitsaa kummempaa. Juomatarjoilu All Inclusivessa oli täysin turha. Päädyimme ostamaan kaikki omat juomat paikallisesta supermarketista. Niin kolat kuin viinitkin olivat niin käsittämättömän huonoa ettei niitä tehnyt mieli juoda ensimmäisen kokeilun jälkeen. Huoneen mukavuuteen vaikutti myös alueella järjestetty iltaohjelma lapsille ja aikuisille kello 20-23, joka ainakin oman ikäisien lasten (4-6v) vaikutti pahasti nukahtamiseen. Alueen mölyt kuuluivat huoneeseen asti, eikä nukahtaminen meinnnut onnistua. Yhden illan olisi varmasti ohittanut olankohautuksella, mutta joka ilta viikon ajan oli aivan liikaa. Varmasti hyvä hotelli jos kaipaa perusmukavaa ja tasokkan oloista hotellia, ja haluaa viettää aikaa altaalla halpojen (hintaan sisältyvien) juomien kanssa niiden laadusta välittämättä. Meille valinta vain ei ollut oikea.

Posted by , from Vantaa on 17 Oct 2017

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3 out of 5

Palace que de nom

Site sympathique mais le confort des chambres n'y est pas. Literie de qualité passable. Etablissement implanté en dessous du couloir aérien. Personnel agréable Wifi ne fonctionne pas Qualité de la nourriture à améliorer Niveau 5 étoiles local

Posted by on 6 May 2015

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About the Stella Palace Resort & Spa

Location Analipsi, Hersonissos, Crete Island 700 14

All-inclusive Details

All-inclusive room rates at Stella Palace Resort & Spa are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes
Taxes are included.

Food and beverages

  • All buffet and à la carte meals, snacks and local beverages included
  • Room service during certain hours

Activities and facilities/equipment
All on-site activities and use of facilities and equipment are included.

Land activities

  • Miniature golf
  • Football
  • Tennis
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Dancing
  • Pilates
  • Yoga

Entertainment

  • On-site entertainment and activities
  • On-site live performances
  • Theme parties

Not included

  • Surcharge for premium food items
  • Premium and/or non-domestic beverages
  • Surcharge for bottled wine
  • Surcharge for bottled spirits
  • Minibar
  • Surcharge for room service
  • Airport transfers
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Wireless Internet access
  • Activities and services offered by independent operators
  • Off-site tours
  • Transport to off-site activities
  • Gratuities

  • Taxes included
  • Buffet and à la carte dining
  • Airport transfers not included
  • Surcharge for premium or imported non-alcoholic beverages
  • Premium/non-domestic beverages not included
  • Tennis included
  • Wireless Internet access not included
  • Volleyball included
  • Laundry/dry cleaning services not included
  • Football included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Surcharge for room service
  • Miniature golf included
  • Transport to off-site activities not included
  • Off-site tours not included
  • Room service not included
  • Minibar not included
  • Yoga classes/lessons included
  • Pilates classes/lessons included
  • Aerobics classes/lessons included
  • Dancing classes/lessons included
  • On-site entertainment and activities included
  • Local beverages and soft drinks only
  • Gratuities not included
  • All food and beverages included
  • Surcharge for premium food items
  • Surcharge for premium or imported alcoholic beverages
  • Surcharge for bottled wine
  • Surcharge for bottled liquor
  • Room service during certain hours
  • All on-site activities, facilities and equipment included
  • On-site live performances included
  • Theme parties included

Property Features

Some rates at Stella Palace Resort & Spa are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Step outside to unwind on the sandy beach. Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Stella Palace Resort & Spa, you can cool off in one of the 2 the outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 3 restaurants on site, along with a nearby corner/local shop. You can enjoy a drink at one of the bars, which include 3 poolside bars, A beach bar, and A swim-up bar. A computer station is on site and WiFi is free in public spaces. This luxury hotel also offers a free kid's club, a kid's pool and outdoor tennis courts. Self parking is free. Smoking is allowed in designated areas at this 5-star Hersonissos hotel.

  • 240 guestrooms or units
  • 2 levels
  • 3 dining venues
  • 3 bars by the pool
  • 1292 sq ft of conference space
  • 120 sq. m of conference space
  • Nightclub
  • Bar on the beach
  • Swim-up bar
  • Bar or lounge
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Corner/local shop
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • On private beach
  • Number of outdoor pools -2
  • Children's pool
  • Waterslide
  • Supervised childcare/activities (free)
  • Free WiFi
  • Outdoor tennis courts -2
  • Children's club (free)
  • Grocery/convenience store
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Miniature golf on site
  • Fridge
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Heraklion (HER-Nikos Kazantzakis) (19.7 km / 12.3 mi)
  • Parking: Free self parking

Room Amenities

Stella Palace Resort & Spa offers 240 forms of air-conditioned accommodation with complimentary bottles of water and a hairdryer. Rooms open to balconies. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a bath and complimentary toiletries. Housekeeping is offered on a daily basis and in-room massages can be requested. Cots/infant beds (complimentary) are also available.

  • Private balcony
  • In-room dining (limited hours)
  • Television
  • Fridge
  • Bathtub
  • Cribs (free)
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe (surcharge)
  • Toiletries (free)
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Poseidon – This buffet restaurant specialises in international cuisine and serves lunch and dinner.

Elia Gourmet Restaurant – This poolside restaurant specialises in international cuisine and only serves dinner. Reservations are required. Open selected days.

LaVeranda Asian Restauran – Overlooking the ocean and pool, this restaurant specialises in Asian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open selected days.

Room service (during limited hours) is available.

Nearby Activities

A private beach, outdoor tennis courts and a health club are featured at the hotel. 2 the outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a spa tub and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golf driving range on site
  • Waterskiing nearby
  • Safari nearby
  • Miniature golf on site
  • Golfing nearby
  • Horse riding/rental on site
  • Tennis lessons on site
  • Volleyball on site
  • Beach volleyball on site
  • Windsurfing nearby
  • Yoga classes/instruction on site
  • Pilates classes on site
  • Playground on site
  • Beach yoga on site
  • Bicycle rentals nearby
  • Boat tours nearby
  • Fitness classes on site
  • Basketball on site
  • Scooter/moped rentals on site
  • Scuba diving on site

Spa Services

SPA CENTER has 7 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

  • Number of treatment rooms 7
  • Outdoor treatment areas
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Thai massage
  • Minimum age to access spa is 16
  • Reflexology
  • Sports massage
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Property Registry Number – 1039K015A2512501

Fees

Guests will be asked to pay the following charges at the property:

  • Tourism fee: EUR 4.00 per accommodation, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • In-room safe fee: EUR 15 per week

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Stella Palace Resort Hersonissos
  • Stella Palace Resort
  • Stella Palace Hersonissos
  • Stella Palace
  • Stella Palace Analipsi Village
  • Stella Palace All Inclusive Hersonissos
  • Stella Palace All Inclusive
  • Stella Palace Hotel Hersonissos
  • Stella Palace Hotel
  • Stella Palace Resort Spa

You should know

  • Onsite cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.