29 Apr 2019 by Guest Relations Department
Dear valuable guest, Thank you very much for taking the time to write this great review. Nothing makes us happier than the great holiday experience of our guests, and we wish to have the pleasure of welcoming you back in Stella Palace Resort & Spa in the near future. Warm greetings from Crete Stella Palace Team
All-inclusive room rates at Stella Palace Aqua Park Resort are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Food and beverages
Activities and facilities/equipment
All on-site activities and use of facilities and equipment are included.
Land activities
Entertainment
Not included
Some rates at Stella Palace Aqua Park Resort are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Step outside to unwind on the sandy beach. Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Stella Palace Aqua Park Resort, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 4 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include 3 poolside bars, a beach bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This luxury hotel also offers a free kid's club, a children's pool and outdoor tennis courts. Free self parking is available. Smoking is allowed in designated areas at this 5-star Hersonissos hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Stella Palace Aqua Park Resort offers 240 air-conditioned accommodations with complimentary bottles of water and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a bath and complimentary toiletries. Housekeeping is offered on a daily basis and in-room massages can be requested.
Poseidon – This buffet restaurant specialises in international cuisine and serves lunch and dinner.
Elia Gourmet Restaurant – This poolside theme restaurant specialises in Greek cuisine and only serves dinner. Reservations are required. Open selected days.
LaVeranda Italian Restaur – Overlooking the ocean and pool, this theme restaurant specialises in Italian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open selected days.
Enso Asian Restaurant – This theme restaurant overlooks the garden and specialises in Asian cuisine. Reservations are required. Open selected days.
Room service (during limited hours) is available.
A private beach, 2 outdoor tennis courts and a health club are featured at the hotel. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a spa tub, a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
SPA CENTER has 7 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.
The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Commonly touched surfaces are cleaned with disinfectant between stays and bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place and guests are provided with hand sanitiser.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
