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4.5 out of 5

"Great hotel, just let down by pushy entertainment staff. Saying "no thank you" should be enough. " More

By a verified traveller on Fri 07 Sep 2018

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Hotel Description

Our customers tell us that they can't get enough of the overall value at Village Heights Resort. During your stay, you're just a quick walk from Labyrinth Park. Features include free WiFi in public areas and free self-parking, plus 2 outdoor pools. This 5-star aparthotel has 200 aparthotels. Enjoy your stay with amenities like free WiFi and a kitchen in each apartment.

  • Each apartment offers a kitchen, a balcony or patio and a separate dining area
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a restaurant, a poolside bar and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor and 2 outdoor pools or soak in the spa tub
  • Services include concierge services, tour or ticket assistance and a porter
  • On-site recreation includes an outdoor tennis court, a fitness centre and a sauna
  • Guests really like the accommodation for the spaciousness and low noise level
  • 12 minutes by car from Star Beach Water Park and 5 minutes from Crete Golf Club
  • Airport shuttle service available for a fee

Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max

Apartment, 2 Bedrooms

Bed Count 2 King Beds Maximum Occupancy 6 Max

Apartment, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Village Heights Resort ratings based on 11 verified reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Village Heights Resort

Everyone (8) Couples (1)
5 out of 5

Posted by on 27 Aug 2019

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Comment from Hotel Management

30 Aug 2019 by Hotel Management

Dear guests, We are very pleased that you have spent a great stay with us. We are looking forward to welcome you back again in our Village heights Golf Resort.

4 out of 5
Great hotel, just let down by pushy entertainment staff. Saying "no thank you" should be enough.

Posted by on 7 Sep 2018

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5 out of 5
Nous avons passé un très très bon séjour et il n’y a rien à dire. L’accueil est au top et le personnel plus que top.

Posted by on 6 Oct 2019

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Comment from Hotel Management

7 Oct 2019 by Hotel Management

Dear Guest, Thank you for choosing the Village Heights Golf Resort for your recent visit to Crete. We consider our guests feedback of paramount importance and such positive reviews are always very encouraging for the team. Thank you so much again for your wonderful review and I hope that you will be visiting us again in the future. With kind regards The Village Heights Golf Resort

4 out of 5
Aamiainen hyvä ja monipuolinen,mukava henkilökunta. Siisti hyvä hotelli. Kuntosali todella vaatimaton.

Posted by on 21 Apr 2019

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Comment from Hotel Management

21 Apr 2019 by Hotel Management

Dear Guest, Thank you for staying with us and for taking the time to share your wonderful feedback. We look forward to having the pleasure of welcoming you back soon. Kind regards

4 out of 5

Posted by on 17 Mar 2019

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Comment from Hotel Management

5 Apr 2019 by Front Office Manager

Dear Guest, Thank you for your valuation. Hope to welcome you soon again in our hotel. Best wishes, Village Heights Golf Resort Team

3 out of 5

Posted by on 10 Sep 2018

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5 out of 5

Bel établissement

Très bien situé. Et établissement très calme . Super endroit

Posted by , from france on 31 Aug 2018

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5 out of 5

Schöne, empfehlenswerte Hotelanlage

Pros: Unser Aufenthalt war rundherum schön. Alles perfekt. Wir können nichts bemängeln. Ein Dank gilt dem freundlichen Personal.
Tolle Anlage oberhalb von Cherssonisos gelegen mit herrlichem Blick auf die Stadt und das Meer. Ein Busshuttle fährt kostenlos in die Stadt. Zimmer, Gartenanlage, Poollandschaft einwandfrei. Sehr freundliches und hilfsbereites Personal.

Posted by , from NRW on 23 May 2018

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5 out of 5

sejour magnifique

Pros: Tout es est très bien donc la solution de l'hotel appart apporte une liberté et ne ne sommes pas les uns sur les autres.les nuits sont très calmes.
Location: proche de Chersonnisos, bien situé ,nous avons traversé toute l'ile en une semaine. Nikolaos,Héraklion,Rethymnon..
Hotel appart parfait,personnel excellent,locaux très prorpres..... Prestations SPA excellentes,les filles sont acceuillantes et très professionnelles. Vue superbe depuis la piscine..

Posted by , from cheu on 4 Nov 2017

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5 out of 5
Cons: Plus de navette vers Hernossissos et surtout plus tard
Très grand mais très calme, bien situé mais le supermaket dans le complexe n'est passé fourni, il faut aller faire les courses en ville.

Posted by , from Fribourg on 5 Oct 2017

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Property Features

Village Heights Resort offers its guests 2 the outdoor swimming pools, an outdoor tennis court, an indoor pool, and a spa tub. There's a restaurant on site. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. Public spaces have free WiFi. A kids' pool, a fitness centre, and a sauna are also featured at the luxury Village Heights Resort. Free self parking is available. This 5-star Hersonissos aparthotel is smoke free.

  • 200 guestrooms or units
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Tour and ticket information
  • Concierge
  • Corner/local shop
  • Terrace
  • Garden
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools -2
  • Indoor pool
  • Children's pool
  • Free WiFi
  • Outdoor tennis court
  • Kitchen
  • Grocery/convenience store
  • Laundry facilities
  • Playground on site
  • Miniature golf on site
  • Separate dining area
  • Full-sized fridge/freezer
  • Microwave
  • Free cots/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Heraklion (HER-Nikos Kazantzakis) (23.6 km / 14.7 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Village Heights Resort offers 200 forms of air-conditioned accommodation with DVD players and a safe. Rooms open to balconies or patios. Accommodation at this 5-star aparthotel has kitchens with full-sized fridge/freezers, hobs, microwaves and separate dining areas. Bathrooms include a shower, slippers and hairdryers. Guests can surf the web using complimentary wireless Internet access. Satellite televisions are provided. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

  • In-room kitchen
  • Private balcony or patio
  • Dining room
  • In-room dining (limited hours)
  • Television
  • Satellite channels
  • DVD player
  • Fridge (full size)
  • Microwave
  • Oven
  • Hob
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Slippers
  • Telephone
  • Iron and ironing board
  • Air conditioning

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:30 AM.

Village Heights Resort has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

2 the outdoor swimming pools are on site along with an indoor pool. In addition to a kids' pool, other recreational amenities include an outdoor tennis court, a spa tub, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Miniature golf on site
  • Volleyball on site

Spa Services

  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • In-room accessibility
  • Wheelchair-accessible path to lift

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

For more details, please contact the property using the information on the booking confirmation.

Reception is open 7 AM-11 PM in February, March, November, and December. Outside of these months, reception is open 24 hours.

Where payment for the stay will be made on site instead of at the time of booking, the credit card used to secure the reservation must be presented at the time of check-in, along with a valid photo ID for verification. Any other arrangements must be coordinated with the property prior to arrival.

This property will place a credit card authorization for any bookings where payment for the stay will be made on site instead of at the time of booking.

For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Village Heights Resort

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

  • Debit cards not accepted
  • No rollaway/extra beds available
  • No pets or service animals allowed
  • Online Penalty Collection

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per accommodation, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between EUR 9.50 and EUR 11.25 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Village Heights Golf Resort Diamond Resorts
  • Village Heights Golf Diamond Resorts Hersonissos
  • Village Heights Golf Diamond Resorts
  • Village Heights Golf Resort Hersonissos
  • Village Heights Golf Hersonissos
  • Village Heights Golf
  • Village Heights Golf Resort by Diamond Resorts
  • Village Heights Hersonissos
  • Village Heights Golf Resort
  • Village Heights Resort Aparthotel
  • Village Heights Resort Hersonissos
  • Village Heights Resort Aparthotel Hersonissos

You should know

  • Onsite cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.