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4.3 out of 5

"Great place and location for me breakfast was not included as advertised but would stay again 😄 " More

By a verified traveller on Sun 12 May 2019

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Standard Single Room (Single Occupancy)

Bed Count 1 Single Bed Maximum Occupancy 1 Max

Superior Twin Room

Bed Count 2 Single Beds Maximum Occupancy 4 Max

Standard Double Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Superior Double Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Hotel Description

The clean rooms at Hertford House Hotel get good marks from our customers. During your stay, you'll be close to Paradise Wildlife Park. Features include free WiFi in public areas, free self-parking and a free manager's reception. This 3-star hotel has 28 rooms over 3 floors. All rooms offer free WiFi and memory foam beds.

  • All rooms offer memory foam beds, flat-screen TVs and room service (during limited hours)
  • Free WiFi
  • Free self-parking
  • Enjoy British cuisine while dining at House Restaurant
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • Guests have good things to say about the accommodation for the cleanliness and comfy beds
  • 6 minutes by car from River Lee Country Park and 10 minutes from Rye Meads Nature Reserve

Hertford House Hotel ratings based on 4 verified reviews

Review Summary
4.2 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hertford House Hotel

Everyone (4)
4 out of 5
Great place and location for me breakfast was not included as advertised but would stay again 😄

Posted by on 12 May 2019

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5 out of 5
Very pleasant stay. Clean room. Comfy bed. Definitely stay there again.

Posted by on 8 Dec 2018

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Comment from Hotel Management

11 Dec 2018 by Wendy

Thank you

4 out of 5
Nice hotel , this hotel is great if your looking to go out to bars as it's in a great location. But don't expect to have quiet night sleep until 2am as the music is still playing in the club downstairs.

Posted by , from essex on 5 Dec 2016

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4 out of 5
Kleines typisch englisches Hotel. Es ist zentral gelegen. An den Wochenenden wird Hertford zur Partymeile 😊. Das Hotelrestaurant stellt dann auch um und wird zum Music-Pub mit lauter Tanzmusik. Es empfiehlt sich deshalb ein Zimmer nach hinten zu nehmen oder selbst Party zu machen. Das Personal ist sehr freundlich. Ein Teil der Hotelzimmer sind schön renoviert und der andere Teil der Zimmer sind etwas in die Jahre gekomnen.

Posted by , from Reinach BL on 21 Aug 2018

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Comment from Hotel Management

20 Sep 2018 by Wendy

Thank you!

Renovations + Closures

This property is closed from 5 January 2020 to 2 November 2020 (dates subject to change).

The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):

  • Dining venue(s)

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A free manager's reception is offered daily. Public spaces have free WiFi. A terrace, tour or ticket assistance, and a garden are also featured at the business-friendly Hertford House Hotel. Self parking is free. This 3-star Hertford hotel is smoke free.

  • 1 building
  • 28 guestrooms or units
  • 3 levels
  • 2 bars or lounges
  • Dining venue
  • Manager's reception (free)
  • Deli
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • In-room childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Hertford East Station (0.6 km / 0.4 mi)
  • Parking: Free self parking

Room Amenities

Hertford House Hotel offers 28 forms of accommodation with complimentary bottles of water and complimentary slippers. This individually decorated and furnished accommodation includes desks. Memory foam beds feature premium bedding. 32-inch Flat-screen televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. This Hertford hotel provides complimentary wireless Internet access. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • Memory foam beds
  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Electric kettle
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hairdryer
  • Slippers
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Heating
  • Portable fan
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wheelchair accessible
  • Free tea bags/instant coffee

Food & Drink

The hotel hosts a free manager's reception daily.

House Restaurant – This restaurant specialises in British cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Hoouse Bar – On-site brasserie. Guests can enjoy drinks at the bar. Reservations are required. Open selected days.

Room service (during limited hours) is available.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Accessible bathroom
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property's bar hosts live DJs until 2 AM on Friday and Saturday evenings, as well as public holidays. Guests should expect a high level of noise.

This property will place a credit card authorization of GBP 100 for any bookings where payment for the stay will be made on site instead of at the time of booking.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 15.0 per day.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a smoke detector and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.Contactless check-in and contactless check-out are available.Each guestroom is kept vacant for a minimum of 48 hours between bookings.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitisation guidelines and the Intertek Cristal (third-party expert - Global) sanitisation guidelines.

  • Service animals are allowed
  • Noise-free rooms not guaranteed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorisation
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Gloves are available for guests
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • Debit cards
  • gap period enforced between guest stays 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between GBP 15.50 and GBP 25.00 for adults, and GBP 14.50 and GBP 24.00 for children (approximately)
  • Rollaway bed fee: GBP 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hertford House
  • Hertford House Hotel Hotel
  • Hertford House Hotel Hertford
  • Hertford House Hotel Hotel Hertford

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.