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Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
£154* Per night/room 4 Oct - 5 Oct

Room, 1 Queen Bed, Accessible, Oceanfront (Lanai Mobility&Hearing,Roll-in Shower)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Lanai, Oceanfront

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Lanai, Oceanfront (Mobility & Hearing, Bathtub)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Non Smoking, Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Non Smoking, Ocean View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hotel Description

The clean rooms at Grand Naniloa Hotel Hilo - a Doubletree by Hilton get good marks from our customers. During your stay, you're just a quick walk from Hamakua Heritage Corridor. You'll find features such as free WiFi in public areas, plus 2 bars and an outdoor pool. Built in 1960, this 3.5-star hotel has 379 rooms over 4 floors. Enjoy your stay with amenities like free WiFi and an LCD TV in each room.

  • Air-conditioned rooms with LCD TVs, fridges and microwaves
  • Free WiFi and wired Internet
  • Enjoy a bite to eat at the restaurant
  • Full breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include concierge services, tour or ticket assistance and a porter
  • On-site recreation includes a golf course, a 24-hour fitness centre and helicopter/aeroplane tours
  • Guests have good things to say about the accommodation for the cleanliness and comfy beds
  • 6 minutes by foot from Coconut Island Park and a 3-minute drive from Port of Hilo

Grand Naniloa Hotel Hilo - a Doubletree by Hilton ratings based on 7 verified reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Grand Naniloa Hotel Hilo - a Doubletree by Hilton

Everyone (5) Couples (1)
5 out of 5

Posted by on 30 Sep 2019

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4 out of 5
Die Beste Unterkunft im Hilo. Hilo selbst ist aber nicht schön. Gutes Fitness. Restaurantpersonal teils sehr langsam, Essen aber gut. Barmitarbwiterin mässig freundlich.

Posted by on 8 Mar 2019

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Comment from Hotel Management

10 Mar 2019 by Alyssa

Thank you for staying with us and for the review. We are so glad you enjoyed your stay. We hope you will choose to stay with us on your next trip to Hilo. Hopefully, we can earn a 5-star review from you next time!

4 out of 5
Wir fühlten uns sehr wohl. In der Libby gab es gratis Wasser mit leckeren Zitronen- und Linettenscheiben drinn. Das Essen im Restaurant ist sehr gut und das Personal war stets freundlich und hilfsbereit. Die Internetverbindung war gut, die gesamte Hotelanlage sauber, ruhig und schön.

Posted by , from Rapperswil on 3 Apr 2018

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4 out of 5
Leider war das Wtter schlecht aber das Hotel sehr angenehm und vor allem das Restaurant war sehr preiswert und praktisch.

Posted by on 14 Nov 2017

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4 out of 5

Im Bau

Es ist wirklich ein gutes Hotel mit guter Einrichtung. Leider hat unser Teil wie noch nicht fertiggestellt ausgesehen. Das Zimmer war super, jedoch im Gang sah es nach Bauarbeiten aus.

Posted by on 28 Oct 2017

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3 out of 5

Der Schein trügt...

Gute Lage, die Zimmer sind gross und im EG befindet sich ein tolles Restaurant. Aber die Fenster waren sehr schmutzig und in der Nacht waren Motorengeräusche hörbar. Etwas zu teuer für die erbrachte Leistung aber gerade noch okay.

Posted by , from Luzern on 21 Oct 2017

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4 out of 5

Optimal für Ausflüge

Das Grand Naniloa liegt in der Hilo Bay mit einer tollen Ausicht auf die Bay und den Mauna Kea. Die Lage ist optimal für Ausflüge in den Volcainoes National Park oder die Fahrt zum Mauna Kea. Unser Zimmer war zweckmässig eingerichtet und es entsprach unseren Erwartungen.

Posted by , from Wabern on 30 Sep 2017

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About the Grand Naniloa Hotel Hilo - a Doubletree by Hilton

Location 93 Banyan Dr, Hilo, HI 96720

Property Features

Grand Naniloa Hotel Hilo - a Doubletree by Hilton offers its guests a golf course, an outdoor pool, and a 24-hour fitness centre. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business centre and a meeting room. Event space at this hotel measures 11,000 square feet (1022 square metres). A nightclub, a terrace, and tour or ticket assistance are also featured at the business-friendly Grand Naniloa Hotel Hilo - a Doubletree by Hilton. For a fee, parking is available. A complete renovation of Grand Naniloa Hotel Hilo - a Doubletree by Hilton was completed in 2017. Smoking is allowed in designated areas at this 3.5-star Hilo hotel.

  • 1 building
  • 379 guestrooms or units
  • 4 levels
  • 2 bars or lounges
  • 11,000 sq ft of conference space
  • 1022 sq. m of conference space
  • Built in 1960
  • Dining venue
  • Nightclub
  • Business facilities
  • 1 conference room
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Fridge
  • Microwave (on request)
  • Microwave
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Hilo, HI (ITO-Hilo Intl.) (5.8 km / 3.6 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Grand Naniloa Hotel Hilo - a Doubletree by Hilton offers 379 forms of accommodation with laptop-compatible safes and a safe. 48-inch LCD televisions come with cable channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a shower, complimentary toiletries and hairdryers. This Hilo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and microwaves can be requested.

  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Fridge
  • Microwave
  • Coffee maker
  • Shower
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6 AM to 10 AM and at the weekend from 7 AM to 11 AM.

Sandalwood – This restaurant serves breakfast, lunch and dinner.

Room service (during limited hours) is available.

Nearby Activities

Guests can play rounds at the 9-hole golf course. In addition to an outdoor pool, other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snorkelling on site
  • Fishing on site
  • Golf driving range on site
  • Golfing on site
  • Surfing/boogie boarding on site
  • Helicopter/aeroplane tours on site
  • Cave exploring nearby
  • Kayaking on site
  • Windsurfing nearby
  • Ziplining nearby
  • Ecotours nearby
  • Rowing or canoeing on site
  • Sailing on site
  • Boat tours on site
  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Scuba diving nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Anyone traveling to Hawaii is required to have a government Safe Travels account and self-quarantine for 14 days. Beginning October 15, travelers who have proof of a negative COVID-19 test taken no more than 72 hours before arriving are exempt from quarantine.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Tax ID - W 50540186.01

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. The tax ID number is W 50540186.01. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas.Contactless check-out is available.Individually wrapped food options are available for breakfast, lunch and dinner.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitisation practices of CleanStay (Hilton) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • State tax ID - W 50540186.01
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Debit cards
  • Number of children who can stay for free – 2
  • gap period enforced between guest stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 30.00 per accommodation, per night

The resort fee includes:

  • Parking
  • Additional inclusions

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: USD 21.00 per person (approximately)
  • Self-parking fee: USD 20.00 per day
  • Valet parking fee: USD 20 per day
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilo Naniloa
  • Grand Naniloa Hotel Hilo
  • Hotel Naniloa
  • Hotel Naniloa Hilo
  • Naniloa
  • Naniloa Hilo
  • Naniloa Hilo Hotel
  • Naniloa Hotel
  • Naniloa Hotel Hilo
  • Hawaii Naniloa Hotel Hilo
  • Hi Naniloa Hotel Hilo
  • Hilo Naniloa Hotel Hawaii
  • Naniloa Volcanoes Hilo
  • Naniloa Volcanoes Hotel Hilo
  • Grand Naniloa Hilo
  • Grand Naniloa
  • Grand Naniloa Hotel Hilo Doubletree Hilton
  • Grand Naniloa Hotel Doubletree Hilton
  • Grand Naniloa Hilo Doubletree Hilton
  • Grand Naniloa Doubletree Hilton
  • Grand Naniloa Hotel Hilo - a DoubleTree By Hilton Hawaii
  • Hilo Naniloa Hotel
  • Grand Naniloa Hotel Hilo a Doubletree by Hilton
  • Grand Naniloa Hotel
  • Grand Naniloa Hotel Hilo - a Doubletree by Hilton Hilo
  • Grand Naniloa Hotel Hilo - a Doubletree by Hilton Hotel
  • Grand Naniloa Hotel Hilo - a Doubletree by Hilton Hotel Hilo

You should know

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.