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4.7 out of 5

"Very friendly staff, great location and very nice breackfast atea, fresh ingredients and a nice view. " More

By a verified traveller on Sun 23 Feb 2020

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Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
£108* Per night/room 14 Apr - 15 Apr

Room, 1 King Bed, Corner

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Double Beds, Corner

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Deluxe Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Club Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Hotel Description

Our customers tell us they enjoy Sheraton Grand Hiroshima Hotel's good location. During your stay, you're just a quick walk from Hiroshima Toshogu. Free WiFi in public areas, 2 restaurants and an indoor pool are available.

  • Free WiFi
  • Drinking and dining options include 2 restaurants, a poolside bar and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the spa tub
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Guests speak favourably about the clean guestrooms and the helpful staff
  • 14 minutes by foot from Mazda Zoom-Zoom Stadium and a 4-minute drive from Hiroshima Peace Memorial Park

Sheraton Grand Hiroshima Hotel ratings based on 3 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Sheraton Grand Hiroshima Hotel

Everyone (3)
5 out of 5
Very friendly staff, great location and very nice breackfast atea, fresh ingredients and a nice view.

Posted by on 23 Feb 2020

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Comment from Hotel Management

24 Feb 2020 by Keita Mizukami

Thank your for staying at Sheraton Grand Hiroshima Hotel. We are glad to know that you enjoyed your stay with us. Thank you for posting your review.

4 out of 5

Good hotel

Big room and bed. Nice pool and spa facilities (which you have to pay for). Good English speaking staff in the front desk. Close to the station. My only gripe is, I booked the in house restaurant for my wife’s birthday and they offered some freebies which they forgot to deliver so I had to chase this up with the front desk.

Posted by on 13 May 2018

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5 out of 5

Very good hotel in centre of town

We stayed a couple of nights and had a very large double room that was thoughtfully designed and spotlessly clean. Convenient for attractions as a tourist bus leaves from the train just outside the hotel and is free for jr pass users. Breakfast was very good with a variety of Japanese and western options, and the only warning I'd give is that if, as with most hotels, the restaurants aren't cheap but there are plenty of good ones in the train station nearby.

Posted by , from UK on 2 Mar 2018

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Property Features

As a guest of Sheraton Grand Hiroshima Hotel, you'll find an indoor pool, a spa tub, a sauna, and a 24-hour fitness centre. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. There are 7 meeting rooms available. Spa services, a terrace, and multilingual staff are also featured at the luxury Sheraton Grand Hiroshima Hotel. For a fee, parking is available. Smoking is allowed in designated areas at this 4.5-star Hiroshima hotel.

  • 1 building
  • 238 guestrooms or units
  • 21 levels
  • 2 dining venues
  • Built in 2011
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Terrace
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Hiroshima Station (0.3 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Sheraton Grand Hiroshima Hotel offers 238 accommodations with DVD players and laptop-compatible safes. A pillow menu is available. 32-inch flat-screen televisions come with pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with slippers, bidets and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

  • Deep-soaking bath
  • In-room dining (limited hours)
  • Flat-screen television
  • Premium channels
  • Films for purchase
  • DVD player
  • Fridge
  • Coffee maker
  • Pillow options
  • Combined shower/bath
  • Rainfall showerhead
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Climate control
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.

Bridges – On-site restaurant.

MIYABI-TEI – This restaurant serves lunch and dinner. Open daily.

Lobby Lounge – On-site restaurant. Open daily.

MIYABI-TEI Bar – On-site bar. Open daily.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. There are 6 treatment rooms. Services include massages.

  • Number of treatment rooms 6
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchairs available on site
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property charges a fee of JPY 2,500 (tax and service charge included) for children 4-12 years per night, per child to access the Sheraton Club Lounge.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for JPY 5000.0 per day.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Debit cards not accepted
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • UnionPay
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on-site
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Coronavirus Guidelines (Japan)
  • No cots (infant beds) available
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3900 for adults and from JPY 1950 for children
  • Self-parking fee: JPY 1500 per night
  • Rollaway bed fee: JPY 5000.0 per day
  • Facilities fee: JPY 1650 and includes use of: swimming pool

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hiroshima Sheraton
  • Hotel Sheraton Hiroshima
  • Sheraton Hiroshima
  • Sheraton Grand Hiroshima
  • Sheraton Hotel Hiroshima
  • Sheraton Grand Hiroshima Hotel Hotel
  • Sheraton Grand Hiroshima Hotel Hiroshima
  • Sheraton Grand Hiroshima Hotel Hotel Hiroshima

You should know

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.