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"Staff and breakfast was good quality. Bedrooms had numerous stains on walls and floors. Bedrooms had dusty cobwebs. Could do with a little refurbishme ... " More

By a verified traveller on Fri 06 Sep 2019

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Executive Double Room, Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Single Room, 1 Single Bed

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Classic Double Room, Accessible

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Classic Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Cabin, 3 Bedrooms, Kitchen

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Hotel Description

Needham House Hotel's good location gets good marks from our customers. During your stay, you'll be close to Knebworth House. You'll find features such as free WiFi in public areas, plus a restaurant and a bar. Built in 1929, this 4-star hotel has 79 rooms over 3 floors. Enjoy your stay with amenities like free WiFi and a flat-screen TV in each room.

  • All rooms offer flat-screen TVs, room service and rainfall showerheads
  • Free WiFi
  • Enjoy British cuisine at Brasserie SG4, a brasserie with garden views
  • English breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, concierge services and luggage storage
  • On-site recreation includes a steam room and a sauna
  • Guests speak favourably about the restaurant and the helpful staff
  • 10 minutes by car from Stotfold Watermill & Nature Reserve and 10 minutes from Welwyn Roman Baths

Needham House Hotel ratings based on 5 Verified Reviews

Review Summary
2.6 out of 5 2.5 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Needham House Hotel

Everyone (1) Couples (1)
1 out of 5
This hotel has gone down hill! Cobwebs on the ceiling, a number 2 left in my colleagues toilet on first day, mould around the base of the shower, thermostat on shower and electric heater not working, broken light in the bathroom, no running hot water for 2 days, no hoovered carpets in the hallways (ground and first floors) incredibly filthy. Restaurant had no fish on first evening, breakfast was cold. Only ate at the restaurant one evening and went out for the rest of the week. Everything out of order, lift at entrance for wheelchair users, coffee machines, gym under going refurbishment! Craters in the car park, everything is falling apart at this hotel, my colleague and I called it Faulty Towers and will be staying elsewhere in the future. Not worth the money.

Posted by on 24 Feb 2020

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3 out of 5
Staff and breakfast was good quality. Bedrooms had numerous stains on walls and floors. Bedrooms had dusty cobwebs. Could do with a little refurbishment.

Posted by on 6 Sep 2019

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4 out of 5
The room looked quite tired, carpets not that clean all around the hotel.

Posted by on 28 May 2019

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4 out of 5
The staff are always so friendly and helpful. The wifi connection didn't work on my last visit but usually it is fine.

Posted by on 4 May 2019

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1 out of 5

Posted by on 3 May 2019

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Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite business centre. WiFi is free in public spaces. A sauna, a terrace, and a BBQ are also featured at the business-friendly Needham House Hotel. Parking is available for a fee. This 4-star Hitchin hotel is smoke free.

  • 1 building
  • 79 guestrooms or units
  • 3 levels
  • Built in 1929
  • Dining venue
  • Bar or lounge
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: London (LTN-Luton) (17.8 km / 11.1 mi)
  • Train station: Hitchin Station (3.9 km / 2.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Needham House Hotel offers 79 forms of accommodation with coffee/tea makers and a hairdryer. Each accommodation is individually furnished and decorated. 32-inch Flat-screen televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries. This Hitchin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Desk
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a English breakfast daily from 7:00 AM to 9:30 AM.

Brasserie SG4 – Overlooking the garden, this brasserie specialises in British cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Hiking/biking trails nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 20.0 per day.
  • Cots (infant beds) are available for GBP 15.0 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve rollaway/extra beds

This property accepts credit cards, debit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve rollaway/extra beds. This property accepts credit cards, debit cards and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser; masks are required in public areas. Contactless check-in and contactless checkout are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: GBP 10 per person (approximately)
  • Early check-in fee: GBP 10 (subject to availability)
  • Crib (infant bed) fee: GBP 15.0 per day
  • Rollaway bed fee: GBP 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Needham House Hotel Hitchin
  • Needham House Hotel
  • Needham House Hitchin
  • Needham House Hotel Hotel
  • Needham House Hotel Little Wymondley, Hertfordshire
  • Needham House Hotel Hitchin
  • Needham House Hotel Hotel Hitchin
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.