- Liked: Cleanliness, staff & service
- Disliked: Property conditions & facilities
Friendly staff let down by deteriorating condition
I've stayed at the Needham dozens of times over the last two years and it appears to be getting progressively worse. If you get a good room its great. If you get a bad room its terrible. I've experienced scolding showers without temperature control, excessive noise if you are above the restaurant or near any of the large extraction fans to entering a room with incomplete maintenance work in progress. You also have to forgive irritating 'features' such as no main light, meaning you have to individually switch 5 or 6 lamps on (not all of which work). Kettles tripping the power. Nowhere in the bathroom to put your toiletries. There is no air conditioning during the summer and only solitary small heater which can take hours to warm the room in the winter. Sadly I wont be staying again.