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5.0 out of 5

"Very friendly and enthusiastic staff delivering exceptional service throughout the hotel. Ideal location for seeing the city. A very pleasant stay on ... " More

By a verified traveller on Wed 02 Nov 2016

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Hotel Description

The comfortable rooms at Caravelle Saigon get high marks from our customers. During your stay, you're just a quick walk from Saigon River. Enjoy features like free WiFi in public areas, plus 2 restaurants and 2 bars. Built in 1956, this 5-star hotel has 335 rooms over 24 floors. All rooms offer free WiFi and Tempur-Pedic beds.

  • Air-conditioned rooms with Tempur-Pedic beds, 24-hour room service and LCD TVs
  • Free WiFi
  • Options for a bite to eat or a refreshing drink include 2 restaurants, a coffee shop, a poolside bar and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the spa tub
  • Indulge with body scrubs, body wraps or massages at Kara Spa
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a health club, a steam room and a sauna
  • Guests really like the accommodation for the overall comfort and cleanliness
  • Steps from Dong Khoi Shopping Street and Opera House
  • Airport shuttle service available for a fee

Deluxe King

Bed Count 1 King Bed Maximum Occupancy 2 Max
£97* Per night/room 8 Jun - 9 Jun

Signature Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Heritage Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Signature Twin

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Opera Twin

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Caravelle Saigon ratings based on 3 verified reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Caravelle Saigon

Everyone (3)
5 out of 5

Exceptional Service

Pros: Staff and service they deliver
Very friendly and enthusiastic staff delivering exceptional service throughout the hotel. Ideal location for seeing the city. A very pleasant stay on every trip.

Posted by , from Gloucestershire, UK on 2 Nov 2016

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Comment from Hotel Management

4 Nov 2016 by General Manager

Dear Brian, Thank you for sharing your great feedback. We are delighted to read that you enjoyed your days at our hotel and that our staff delivered the standard of service we are known for at the Caravelle Saigon. Wishing you continued safe travels and look forward to seeing you again soon. From the Heart of Saigon Michael Robinson General Manager

5 out of 5

Great hotel, value added!

Pros: Everything
Cons: Maybe english skills (only some staff)
Location: Opera, Notredame, market... everything
Everything in order and excellent service!................................................

Posted by , from Finland on 3 Jun 2017

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Comment from Hotel Management

7 Jun 2017 by Michael Robinson General Manager

Dear Tuija, Thank you for your kind comments following your recent stay with us. We are glad to hear you were pleased with our authentic service and central location, which is close to many of Saigon’s key landmarks. We continue to provide English training for our staff, in order to lift the guest experience. We do look forward to the opportunity to welcome you back soon. From the Heart of Saigon, Michael Robinson General Manager

5 out of 5

Hotel Central , mérite ses Etoiles

Pros: All OK
Cons: RAS
Location: TOUT est à proximité
Excellente expérience ...je n'ai rien à ajouter ..mais libre à vous de publier ou pas

Posted by , from Marseille on 9 Dec 2016

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Comment from Hotel Management

15 Dec 2016 by General Manager

Dear Valued guest, Thank you for your comment regarding our central location and we are glad to hear that you had an excellent experience during your stay with us. Wishing you continued safe travels over the Festive season and look forward to welcoming you back soon. From the Heart of Saigon, Michael Robinson General Manager

Property Features

Caravelle Saigon offers its guests a full-service spa, an outdoor pool, and a health club. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 2 bars/lounges and A poolside bar. Public spaces have free WiFi. Business amenities include a business centre and a limo/town car service. A hot tub, a sauna, and a rooftop terrace are also featured at the luxury Caravelle Saigon. An airport shuttle (available 24 hours) is available for a fee. This 5-star Ho Chi Minh City hotel is smoke free.

  • 335 guestrooms or units
  • 24 levels
  • 2 buildings
  • 2 dining venues
  • 2 bars or lounges
  • Built in 1956
  • Bar by the pool
  • Coffee shop
  • Terrace on the roof
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • ATM
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Transport

  • Airport: Ho Chi Minh City (SGN-Tan Son Nhat Intl.) (7.4 km / 4.6 mi)
  • Train station: Saigon Railway Station (4.4 km / 2.7 mi)
  • Property shuttles: Airport shuttle

Room Amenities

Caravelle Saigon offers 335 forms of air-conditioned accommodation which are accessible via exterior corridors, and features minibars and laptop-compatible safes. Tempur-Pedic beds feature premium bedding. 49-inch LCD televisions come with premium satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers. This Ho Chi Minh City hotel provides complimentary wired and wireless Internet access. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

  • Tempur-Pedic beds
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Luxury bedding
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Toothbrush and toothpaste

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10:30 AM.

Nineteen – This buffet restaurant serves breakfast, brunch and dinner.

Cafe de l'Opera – This restaurant only serves breakfast. Open daily.

Reflections – This fine-dining restaurant only serves dinner. Open daily.

Martini Bar – On-site bar. Open daily.

Tapas Kitchen – This restaurant serves lunch and dinner. Open daily.

24-hour room service is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

  • Casino nearby
  • Health or beauty spa nearby

Spa Services

Kara Spa has massage/treatment rooms. Services include Swedish massages, Thai massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a spa tub and a steam room.

The spa is open daily.

  • Swedish massage
  • Spa tub in spa
  • Steam room in spa
  • Thai massage
  • Reflexology
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after 6:00 PM, please contact the property in advance using the information on the booking confirmation. For more details, please contact the property using the information on the booking confirmation.

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

The booking confirmation, either electronic or hard copy, along with matching photo identification must be presented at check-in. Any other arrangements must be coordinated with the property prior to arrival.

Ninteen Restaurant is closed until further notice. A la carte breakfast is available at Café de l’Opera.

This property enforces a strict dress code in the signature loung.

Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. For more details, please contact the property using the information on the booking confirmation.

Airport transport is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property enforces a smart casual dress code in the Signature Lounge.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • One child stays free
  • Debit cards not accepted
  • No rollaway/extra beds available
  • Please note, some room types at this property are not available when booking a stay with children.

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: VND 2000000 per night
  • A damage deposit of VND 2000000 will be collected before check-in.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: VND 668000 for adults and VND 333000 for children (approximately)
  • Airport shuttle fee: VND 1950000 per vehicle (one-way, maximum occupancy 2)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Caravelle Ho Chi Minh City
  • Caravelle Hotel
  • Caravelle Hotel Ho Chi Minh City
  • Hotel Caravelle
  • Caravelle Saigon Hotel Ho Chi Minh City
  • Caravelle Saigon Hotel
  • Caravelle Saigon Ho Chi Minh City
  • Caravelle Saigon
  • Caravelle Hotel Saigon
  • Caravelle Saigon Hotel
  • Caravelle Saigon Ho Chi Minh City
  • Caravelle Saigon Hotel Ho Chi Minh City

You should know

  • Caravelle Saigon offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Awards & Affiliations

Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

  • EarthCheck
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.