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4.4 out of 5

"Nice hotel , good location. But the Private Standard Car roundtrip for hotels in HoChiMinh City was very bad (Itinerary number #7360728863716) : Phon ... " More

By a verified traveller on Sun 14 Oct 2018

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Hotel Description

The spacious rooms at EdenStar Saigon Hotel & Spa get good marks from our customers. During your stay, you'll be connected to a shopping centre and just a quick walk from Pham Ngu Lao Backpacker Area. You'll find features such as free WiFi in public areas and free valet parking, plus 2 bars. Built in 2013, this 4-star hotel has 129 rooms over 14 floors. Enjoy your stay with amenities like free WiFi and an LCD TV in each room.

  • Air-conditioned rooms with 24-hour room service, LCD TVs and fridges
  • Free WiFi
  • Free valet parking
  • Drinking and dining options include a restaurant, a poolside bar and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the spa tub
  • Treat yourself to body wraps, hydrotherapy or facials at Eden Saigon Spa
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a fitness centre and a sauna
  • Guests have good things to say about the accommodation for the comfy beds and spaciousness
  • Within a 10-minute walk of Pham Ngu Lao Backpacker Area and Bui Vien Walking Street
  • Airport shuttle service available for a fee

DELUXE Window

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
£76* Per night/room 4 Jun - 5 Jun

PANORAMA SUITE City View with Free Minibar

Bed Count 1 Double Bed Maximum Occupancy 3 Max

PANORAMA LUXURY SUITE City View with Free Minibar

Bed Count 1 Double Bed Maximum Occupancy 3 Max

PREMIUM DELUXE Window with Free MiniBar

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

FAMILY SUITE City View with Free Minibar

Bed Count 1 Double Bed Maximum Occupancy 3 Max

EDEN SUITE City View with Free Minibar

Bed Count 1 King Bed Maximum Occupancy 3 Max

EdenStar Saigon Hotel & Spa ratings based on 36 verified reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for EdenStar Saigon Hotel & Spa

Everyone (10) Couples (16) Family (2) Friends (2) Other (1)
5 out of 5

Posted by on 4 Sep 2019

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Comment from Hotel Management

10 Sep 2019 by HOTEL MANAGEMENT

Dear Mr / Ms , Thank you for your comment from your recent stay with us We always look forward to welcoming you back in the near future.

5 out of 5
Nice hotel , good location. But the Private Standard Car roundtrip for hotels in HoChiMinh City was very bad (Itinerary number #7360728863716) : Phone number not valid , They did'nt reply to my e-mail , and did'nt come to take to the airport ! I had to pay another taxi to the airport

Posted by , from Lausanne Switzerland on 14 Oct 2018

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5 out of 5

Absolutely fabulous

This hotel is in a perfect location, staff go the extra mile to make sure everything is perfect for you. Pool area is a little small for the size of the hotel. Breakfast was very good and fresh! The room was a good size and modern and had a great shower/bath. There is also a spa on the 2nd floor (sauna/steam etc) that’s free to use but not advertised anywhere!

Posted by , from London on 17 Aug 2018

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Comment from Hotel Management

20 Aug 2018 by HOTEL MANAGEMENT

Dear Mr / Ms Andrew, Thank you for taking your precious time to share such a detail review . We have noted your valuable feedback about facilities and services and surely we will pass this to hotel management. We always look forward to welcoming you back in the near future.

5 out of 5

Nice hotel, central location

A lovely hotel with a spa centre and reof top pool. The staff were very polite and helpful. Breakfast is plentiful and a variety of food.

Posted by , from United Kingdom on 6 Apr 2018

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Comment from Hotel Management

7 Apr 2018 by Vanessa Bui

Dear Our Guest Value, Your compliments have greatly elevated our spirits. Thank you for your kind comment We look forward to seeing you on your next trip to Edenstar SG Hotel! Best regards,

5 out of 5

Great base to explore Ho Chi Minh

Eden Star was perfectly situated near the main market of Ben Thanh and easy walk to key sights. Staff were really helpful and friendly. Room was a bit bland - you could have been in a hotel anywhere - but we weren't in it much. The best bit was the rooftop pool, open till 9pm with a fantastic view of the city. If you can get a good room rate, would definitely recommend.

Posted by on 25 Jul 2015

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5 out of 5

Great hotel

Great hotel, good location. Good end to our holiday.

Posted by on 16 Mar 2015

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4 out of 5

Great location & awesome pool!

Great location in the centre of Saigon. Fantastic roof pool with great views of the city. Breakfast was lovely, a full mix, and we had a meal here too, it was great. Shame no view from room, and room seemed small,but a huge comfy bed! Staff really attentive changing from double to twin bed. Great shower. Very clean rooms, very impressive building.

Posted by on 16 Mar 2015

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3 out of 5

Eden saigon

Ok not that great value. Needs some improvement....

Posted by on 11 Dec 2013

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4 out of 5
Hyvä aamupala, huone vähän perustasoa. Todella hyvä sijainti.

Posted by on 15 Feb 2020

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Comment from Hotel Management

5 Mar 2020 by HOTEL MANAGEMENT

Dear Mr / Ms , Thank you for taking your precious time to share such a detail review . We have noted your valuable feedback about facilities and services ... We always look forward to welcoming you back in the near future. Thanks and best regards ,

5 out of 5
Sehr hilfsbereites Personal. Wir hatten ein toll eingerichtetes und grosses Zimmer. Alles war gepflegt und sauber.Frühstücksbuffet war auch sehr gut. Customer Service hat gut geklappt. Wir wurden pünktlich vom Flughafen geholt und gebracht. Hotel ist zentral gelegen und alles gut zu Fuss erreichbar. Für uns hat alles gepasst.

Posted by on 12 Feb 2020

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Comment from Hotel Management

14 Feb 2020 by HOTEL MANAGEMENT

Dear Mr / Ms , Thank you for taking your precious time to share such a detail review . We have noted your valuable feedback about facilities and services and servcies ... We always look forward to welcoming you back in the near future. Thanks and best regards ,

About the EdenStar Saigon Hotel & Spa

Location 38 Bui Thi Xuan Street, Ho Chi Minh City, 848

Renovations + Closures

This property is closed from 24 March 2020 to 30 May 2020 (dates subject to change).

Property Features

EdenStar Saigon Hotel & Spa offers its guests a full-service spa, an outdoor pool, and a spa tub. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and A poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business centre on site. Event space at this hotel measures 3767 square feet (350 square metres) and includes conference rooms. A fitness centre, a sauna, and spa services are also featured at the business-friendly EdenStar Saigon Hotel & Spa. You'll have access to the health club at a partner property. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis. This Art Deco Ho Chi Minh City hotel is smoke free.

  • 1 building
  • 129 guestrooms or units
  • 14 levels
  • 2 bars or lounges
  • 3767 sq ft of conference space
  • 350 sq. m of conference space
  • Built in 2013
  • Dining venue
  • Bar by the pool
  • Deli
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Fridge
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free valet parking , Parking (limited spaces)

Transport

  • Airport: Ho Chi Minh City (SGN-Tan Son Nhat Intl.) (7.1 km / 4.4 mi)
  • Train station: Saigon Railway Station (2.4 km / 1.5 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free valet parking

Room Amenities

EdenStar Saigon Hotel & Spa offers 129 forms of accommodation with a safe and complimentary bottles of water. 32-inch LCD televisions come with cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Fridge
  • Coffee maker
  • Shower and tub combination
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout drapes
  • Climate control
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.

Mango Restaurant – This restaurant serves breakfast, lunch and dinner.

24-hour room service is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Eden Saigon Spa. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

  • Sauna in spa
  • Minimum age to access spa is 16
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Hydrotherapy treatments

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Front desk staff will greet guests on arrival.

Airport transport is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for VND 1100000.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at EdenStar Saigon Hotel & Spa

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards. This property advises that enhanced cleaning and safety measures are currently in place.Disinfectant is used to clean the property, and guests are provided with hand sanitiser.For traveller safety, social distancing measures are in place and staff at the property wear personal protective equipment.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and safety measures are currently in place.Disinfectant is used to clean the property, and guests are provided with hand sanitiser.For traveller safety, social distancing measures are in place and staff at the property wear personal protective equipment.

  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Debit cards not accepted
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Property has confirmed that they are implementing enhanced health and safety measures
  • No pets or service animals allowed
  • Number of children who can stay for free – 2
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: VND 470000 for adults and VND 350000 for children (approximately)
  • Airport shuttle fee: VND 830000 per vehicle (one way)
  • Rollaway bed fee: VND 1100000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Eden Hotel Saigon
  • Eden Saigon
  • Eden Saigon Ho Chi Minh City
  • Eden Saigon Hotel
  • Eden Saigon Hotel Ho Chi Minh City
  • Hotel Eden Saigon
  • Saigon Eden Hotel
  • EdenStar Saigon Hotel Ho Chi Minh City
  • EdenStar Saigon Hotel
  • EdenStar Saigon Ho Chi Minh City
  • EdenStar Saigon
  • Edenstar Saigon & Spa
  • EdenStar Saigon Hotel Spa
  • EdenStar Saigon Hotel & Spa Hotel
  • EdenStar Saigon Hotel & Spa Ho Chi Minh City
  • EdenStar Saigon Hotel & Spa Hotel Ho Chi Minh City

You should know

  • EdenStar Saigon Hotel & Spa offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.