1 Mar 2017 by David Wicker
Dear Asta, Sincerely thank you for taking your time to share your recent experience with us. I apologize that your stay experience wasn't to our usual high standard, i have shared this feedback with our team to avoid these experiences. Your comments on the rooms are noted and these will be addressed in our upcoming renovation project. We would be delighted if you would consider staying with us again. Best regards, David Wicker General Manager
30 Aug 2019 by Karim Klaa
Dear valued customer, Thank you for your great rating us. We are happy to know that you enjoyed your stay with us and look forward to welcoming back soon again. Best regards, Karim Klaa Acting General Manager
New World Saigon Hotel offers its guests an outdoor pool, a sauna, and a fitness centre. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 2 bars/lounges and A poolside bar. Public spaces have free WiFi and wired Internet. Event space at this hotel measures 592 square feet (55 square metres) and includes conference centres. A nightclub, a terrace, and tour or ticket assistance are also featured at the luxury New World Saigon Hotel. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee. This 5-star Ho Chi Minh City hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Free wired Internet
Valet parking (surcharge)
New World Saigon Hotel offers 533 forms of accommodation with a safe and complimentary bottles of water. 43-inch LCD televisions come with digital channels. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:30 AM.
New World Saigon Hotel has 2 restaurants serving breakfast, lunch and dinner.
Parkview Restaurant – This buffet restaurant overlooks the garden. Open daily.
Black Vinegar Restaurant – This restaurant only serves dinner. Open selected days.
Whisper Bar & Lounge – On-site lobby lounge. Open daily.
Splash – This diner only serves dinner. A children's menu is available. Open selected days.
24-hour room service is available.
Recreational amenities at the hotel include an outdoor pool, a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.Individually wrapped food options are available for breakfast, lunch and dinner.Each guestroom is kept vacant for a minimum of 24 hours between bookings.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.