The following facilities or services will be unavailable from May 17 2022 to December 31 2022 (dates subject to change):
The following facilities are closed seasonally each year. They will be closed from 30 May to 1 June:
Sheraton Saigon Hotel & Towers offers its guests a full-service spa, an outdoor pool, and a sauna. There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include A bar/lounge and A poolside bar. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. Event space at this hotel measures 14294 square feet (1328 square metres) and includes conference centres. A casino, a fitness centre, and a rooftop terrace are also featured at the luxury Sheraton Saigon Hotel & Towers. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available. A complete renovation of Sheraton Saigon Hotel & Towers was completed in December 2019. Smoking is allowed in designated areas at this 5-star Ho Chi Minh City hotel.
Available in all rooms: Free WiFi , Free wired internet , Wireless internet access
Available in some public areas: Free WiFi
Free self parking
Sheraton Saigon Hotel & Towers offers 485 accommodations with minibars and a safe. Beds feature down comforters. LED televisions come with premium cable channels. Bathrooms include a separate bath and shower, bathrobes, slippers and complimentary toiletries. This Ho Chi Minh City hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free newspapers and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.
The hotel hosts a free manager's reception daily.
Sheraton Saigon Hotel & Towers has 3 restaurants serving breakfast, lunch and dinner.
Saigon Cafe – This buffet restaurant specialises in international cuisine and only serves brunch. A children's menu is available. Open daily.
Li Bai Chinese Restaurant – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.
The Lounge – This lobby lounge specialises in local and international cuisine and serves breakfast, lunch and dinner. Open daily.
Signature Restaurant – This fine-dining restaurant specialises in international cuisine and only serves dinner. Open selected days.
Late-night fare is available from 24-hour room service.
Recreational amenities at the hotel include an outdoor pool, a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Aqua Day Spa has 7 treatment rooms, including rooms for couples. Services include hot stone massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a spa tub and a steam room.
The spa is open daily.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Sheraton Saigon Hotel & Towers offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash. This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-out is available. Enhanced food service safety measures are in place. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
