"We stayed 6 nights in the hotel in february. The location is excellent, staff is top but we were disappointed that our room did not have an outside wi ... " More
28 Feb 2018 by Customer service Team
Greeting from Hoi An Emerald Waters Hotel, Thank you for sharing your feedback with us. I am delighted to know that you had thoroughly enjoyed your stay here. At Emerald Waters Hotel, the satisfaction and comfort of our guests is of utmost importance I will be sure to share your kind words with my colleagues, and we hope to welcome you back soon for a return stay! Your comments provide opportunities for us in which to improve and we look forward to your next visit soon. Warmest regards, Bruce, Henry, Hannah & Jessie at Hoi An Emerald Waters Hotel
TTC Hotel – Hoi An offers its guests a full-service spa, an outdoor pool, and a fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. Spa services, a terrace, and tour or ticket assistance are also featured at the business-friendly TTC Hotel – Hoi An. An airport shuttle (available 24 hours) is available for a fee. Smoking is allowed in designated areas at this 4-star Hoi An hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
TTC Hotel – Hoi An offers 62 air-conditioned accommodations with a safe and complimentary bottles of water. LCD televisions come with cable channels. Bathrooms include dressing gowns, slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.
Salmon Run – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
24-hour room service is available.
Recreational amenities at the hotel include an outdoor pool and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
The on-site spa has couples treatment room(s). Services include facials and body treatments. A variety of treatment therapies are provided, including reflexology.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
TTC Hotel – Hoi An offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
No on-site parking is available. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a security system and a first aid kit in all accommodation.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
