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3.6 out of 5

"Convienient to shops & restaurants. Free shuttles available. " More

By a verified traveller on Sun 27 Oct 2019

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Deluxe Triple Room

Bed Count 3 Twin Beds Maximum Occupancy 4 Max

Grand Deluxe Room - Course View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Ocean Suite (Newly Renovated) with WiFi

Bed Count 1 King Bed Maximum Occupancy 4 Max

SONY Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Family Quadruple Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Adjoining Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us they can't get enough of Dorsett Wanchai Hong Kong's great location. During your stay, you're just a quick walk from Happy Valley Race Course. Features include free WiFi in public areas, free train pick-up service and a free manager's reception. Built in 2004, this 4.5-star hotel has 454 rooms over 25 floors. Each room includes amenities such as free WiFi and a flat-screen TV.

  • Air-conditioned rooms with flat-screen TVs, minibars and room service
  • Free WiFi
  • Enjoy Chinese cuisine while dining at The Dining House
  • Buffet breakfast served daily for a fee
  • Services include babysitting, dry cleaning/laundry and concierge services
  • On-site recreation includes a gym
  • Guests praise the quiet and central location
  • 5 minutes by foot from Happy Valley Race Course and a 3-minute drive from Victoria Harbour
  • Free train station pick-up, train station drop-off and local-area shuttle service

Dorsett Wanchai Hong Kong ratings based on 9 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Dorsett Wanchai Hong Kong

Everyone (6) Couples (1) Family (4)
5 out of 5
Convienient to shops & restaurants. Free shuttles available.

Posted by on 27 Oct 2019

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Comment from Hotel Management

30 Oct 2019 by Dorsett Wanchai, Hong Kong

Dear Guest, Thank you for your comments. We are glad to hear that you enjoyed your stay with us and appreciated our location and services. In the future we will continue providing the best stay experience to all guests in Dorsett Wanchai, Hong Kong. We look forward to welcoming you back to our hotel soon.

5 out of 5
Good service .Staff polite! I am enjoying my stay in this hotel.I always stay in this hotel every time when I come to Hong Kong.

Posted by on 10 Sep 2019

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Comment from Hotel Management

12 Sep 2019 by Dorsett Wanchai, Hong Kong

Dear Guest, Thank you for your comments. We are glad to hear that you had a great stay with us and appreciated our staff and services. We will definitely pass your compliments to our staff to keep them motivated. In the future we will continue providing the best stay experience to all guests in Dorsett Wanchai, Hong Kong. We look forward to welcoming you back to our hotel soon.

2 out of 5
location is good and a good view of the race course if you are on that side of the hotel.

Posted by on 22 Mar 2019

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Comment from Hotel Management

27 Mar 2019 by Dorsett Wanchai, Hong Kong

Dear Guest, Thank you for your comments. We regret to hear that your stay did not meet your expectation this time. On your next visit, you may approach our Guest Service Manager if you would like us to re-arrange a room for you, for a better stay experience. In the future we will continue providing the best stay experience to all guests in Dorsett Wanchai, Hong Kong. We look forward to welcoming you back to our hotel soon.

4 out of 5
Great city location, amongst business district, retail malls and opposite Happy Valley race course. Friendly and helpful staff. Affordable and very comfortable rooms. Would recommend

Posted by , from Stevenage, Herts on 20 Nov 2018

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Comment from Hotel Management

22 Nov 2018 by Dorsett Wanchai, Hong Kong

Dear Jason, Thank you for your comments. We are glad to hear that you had a great stay with us and appreicated our location. In the future we will continue providing the best stay experience to all guests in Dorsett Wanchai, Hong Kong. Look forward to welcoming you back to our hotel soon.

3 out of 5

Posted by on 30 Oct 2019

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Comment from Hotel Management

31 Oct 2019 by Dorsett Wanchai, Hong Kong

Dear Guest, Thank you for your comments. We are delighted to hear that you enjoyed your stay with us. In the future we will continue providing the best stay experience to all guests in Dorsett Wanchai, Hong Kong. We look forward to welcoming you back to our hotel soon.

4 out of 5
Good customer service in reception and nice housekeeping staff.

Posted by on 21 Oct 2019

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Comment from Hotel Management

22 Oct 2019 by Dorsett Wanchai, Hong Kong

Dear Guest, Thank you for your comments. We are glad to hear that you enjoyed your stay with us. In the future we will continue providing the best stay experience to all guests in Dorsett Wanchai, Hong Kong. We look forward to welcoming you back to our hotel soon.

1 out of 5

Posted by on 14 Apr 2019

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Comment from Hotel Management

15 Apr 2019 by Cosmo Hotel Hong Kong

Dear Valued Guest, Thank you for your comments. We regret to hear that your stay did not meet your expectation this time. You are more than welcome to share with us your views regarding your stay for our continuous improvement. We hope you’ll give us the opportunity to regain your faith towards our hotel in the future. Thank you again for staying in Cosmo Hotel Hong Kong.

4 out of 5
Das Dorsett ist das ehemalige Cosmopolitan in Wan Chai, jetzt neu renoviert. Die Zimmer sind sauber, praktisch und gut eingerichtet. Das Personal ist hilfsbereit, aufmerksam und freundlich. Die Lage ist super. Straßenbahn hält direkt vor dem Hotel, dazu diverse Buslinien. Schöne Ausblicke auf die Rennbahn Happy Valley. Restaurants in Wan Chai und am Times Square gut zu erreichen. Das Frühstück ist gut, aber man kann auch in 10 Minuten zum Tao Heung, Dim Sum Lokal auf der Hennessy Road laufen. Gutes Hotel für einen Aufenthalt in Hong Kong.

Posted by on 6 Jan 2019

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Comment from Hotel Management

7 Jan 2019 by Dorsett Wanchai, Hong Kong

Dear Guest, Thank you for your comments. We are delighted to hear that you had a great stay with us and appreciated our location. In the future we will continue providing the best stay experience to all guests in Dorsett Wanchai, Hong Kong. Look forward to welcoming you back to our hotel soon.

4 out of 5
Lot of extra services like mobile internet device.

Posted by on 10 Dec 2018

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Comment from Hotel Management

12 Dec 2018 by Dorsett Wanchai, Hong Kong

Dear Teemu, Thank you for your comments. We are happy to hear that you enjoyed your say with us and appreciated our amenities. In the future we will continue providing the best stay experience to all guests in Dorsett Wanchai, Hong Kong. Look forward to welcoming you back to our hotel soon.

About the Dorsett Wanchai Hong Kong

Location 387-397, Queen's Road East, Hong Kong,

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered on selected days. Public spaces have free WiFi. Event space at this hotel measures 2000 square feet (186 square metres) and includes conference rooms. A fitness centre, tour/ticket assistance, and multilingual staff are also featured at the luxury Dorsett Wanchai Hong Kong. An area shuttle within 2 kilometers, A train station pick-up shuttle and A train station drop-off shuttle are free. This 4.5-star Hong Kong hotel is smoke free.

  • 1 building
  • 454 guestrooms or units
  • 25 levels
  • 2000 sq ft of conference space
  • 186 sq. m of conference space
  • Built in 2004
  • Dining venue
  • Bar or lounge
  • Manager's reception (free)
  • Childcare (surcharge)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Transport

  • Train station: Hong Kong Causeway Bay Station (1.1 km / 0.7 mi)
  • Property shuttles: Free area shuttle within 2 kilometers and train station pick-up; airport shuttle, shopping centre shuttle, and bus station shuttle

Room Amenities

Dorsett Wanchai Hong Kong offers 454 forms of accommodation with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Beds feature down comforters. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries. This Hong Kong hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Shower
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout curtains
  • Climate control
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or cupboard

Food & Drink

The hotel hosts a free manager's reception on selected days.

The Dining House – This restaurant specialises in Chinese cuisine and serves breakfast, lunch and dinner.

3T – On-site bar. Happy hour is offered. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. This is a designated quarantine hotel. The property can only accept bookings from travellers who are required to quarantine (i.e. international travellers). You may be asked to provide evidence of this on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. This is a designated quarantine hotel. The property can only accept bookings from travellers who are required to quarantine (i.e. international travellers). You may be asked to provide evidence of this on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for HKD 350.0 per night.

Pet Policy

  • Pets and service animals are not allowed at Dorsett Wanchai Hong Kong

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts Visa, Mastercard and cash

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property will place a credit card authorization for any bookings where payment for the stay will be made on site instead of at the time of booking. Kindly note that if a debit card is provided for such purposes, the related amount will be deducted by the bank during the authorization process.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Individually wrapped food options are available for breakfast and through room service.

  • Noise-free rooms not guaranteed
  • Credit card pre-authorisation
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Car not required
  • Staff wear personal protective equipment
  • Security system
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Service animals not allowed
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: HKD 184.80 for adults and HKD 184.8 for children (approximately)
  • Airport shuttle fee: HKD 150 per person (one-way)
  • Airport shuttle fee per child: HKD 150 (one-way), (from 1 to 18 years old)
  • Late check-out fee: HKD 440 (subject to availability)
  • Rollaway bed fee: HKD 350.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cosmopolitan Hong Kong
  • Cosmopolitan Hong Kong Hotel
  • Dorsett Wanchai Hong Kong Formerly Cosmopolitan Hotel HK
  • Hong Kong Cosmopolitan Hotel
  • Hong Kong Hotel Cosmopolitan
  • Hotel Cosmopolitan Hong Kong
  • Hotel Hong Kong Cosmopolitan
  • Dorsett Formerly Cosmopolitan Hotel HK
  • Dorsett Wanchai Hong Kong Formerly Cosmopolitan HK
  • Dorsett Formerly Cosmopolitan HK
  • Dorsett Wanchai Hong Kong Hotel
  • Dorsett Hotel
  • Dorsett
  • Dorsett Wanchai Hong Kong (Formerly Cosmopolitan Hotel HK)
  • Cosmopolitan Hotel Hong Kong
  • Cosmopolitan Hotel Hong Kong (to be renamed Dorsett Wanchai)
  • Dorsett Wanchai Hong Kong Hotel
  • Dorsett Wanchai Hong Kong Hong Kong
  • Dorsett Wanchai Hong Kong Hotel Hong Kong

You should know

  • Dorsett Wanchai Hong Kong offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.