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"Convienient to shops & restaurants. Free shuttles available. " More

By a verified traveller on Sun 27 Oct 2019

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Superior Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Premier Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Jockey Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room - 27-night or above Long Stay Package

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Premier Room 14 Nights Self-Quarantine Package (Daily Indian Lunch & Dinner)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Executive Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Dorsett Wanchai Hong Kong's good location gets good marks from our customers. During your stay, you're just a quick walk from Happy Valley Race Course. Features include free WiFi in public areas, a free area shuttle and a free manager's reception. Built in 2004, this 4.5-star hotel has 454 rooms over 25 floors. Each room includes amenities such as free WiFi and a flat-screen TV.

  • Air-conditioned rooms with flat-screen TVs, minibars and room service (during limited hours)
  • Free WiFi
  • Enjoy Chinese cuisine while dining at The Dining House
  • Buffet breakfast served daily for a fee
  • Services include babysitting, dry cleaning/laundry and concierge services
  • On-site recreation includes a fitness centre
  • Guests praise the central and quiet location
  • Within a 10-minute walk of Happy Valley Race Course and Wan Chai Road
  • Free local-area shuttle service

Dorsett Wanchai Hong Kong ratings based on 15 verified reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Dorsett Wanchai Hong Kong

Everyone (12) Couples (1) Family (4)
5 out of 5
Convienient to shops & restaurants. Free shuttles available.

Posted by on 27 Oct 2019

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Comment from Hotel Management

30 Oct 2019 by Dorsett Wanchai, Hong Kong

Dear Guest, Thank you for your comments. We are glad to hear that you enjoyed your stay with us and appreciated our location and services. In the future we will continue providing the best stay experience to all guests in Dorsett Wanchai, Hong Kong. We look forward to welcoming you back to our hotel soon.

5 out of 5
Good service .Staff polite! I am enjoying my stay in this hotel.I always stay in this hotel every time when I come to Hong Kong.

Posted by on 10 Sep 2019

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Comment from Hotel Management

12 Sep 2019 by Dorsett Wanchai, Hong Kong

Dear Guest, Thank you for your comments. We are glad to hear that you had a great stay with us and appreciated our staff and services. We will definitely pass your compliments to our staff to keep them motivated. In the future we will continue providing the best stay experience to all guests in Dorsett Wanchai, Hong Kong. We look forward to welcoming you back to our hotel soon.

2 out of 5
location is good and a good view of the race course if you are on that side of the hotel.

Posted by on 22 Mar 2019

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Comment from Hotel Management

27 Mar 2019 by Dorsett Wanchai, Hong Kong

Dear Guest, Thank you for your comments. We regret to hear that your stay did not meet your expectation this time. On your next visit, you may approach our Guest Service Manager if you would like us to re-arrange a room for you, for a better stay experience. In the future we will continue providing the best stay experience to all guests in Dorsett Wanchai, Hong Kong. We look forward to welcoming you back to our hotel soon.

4 out of 5
Great city location, amongst business district, retail malls and opposite Happy Valley race course. Friendly and helpful staff. Affordable and very comfortable rooms. Would recommend

Posted by , from Stevenage, Herts on 20 Nov 2018

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Comment from Hotel Management

22 Nov 2018 by Dorsett Wanchai, Hong Kong

Dear Jason, Thank you for your comments. We are glad to hear that you had a great stay with us and appreicated our location. In the future we will continue providing the best stay experience to all guests in Dorsett Wanchai, Hong Kong. Look forward to welcoming you back to our hotel soon.

4 out of 5
Nice hotel good transport friendly staff good view to the Happy Valley Race.

Posted by , from Uk on 10 Sep 2018

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Comment from Hotel Management

11 Sep 2018 by Dorsett Wanchai, Hong Kong

Dear Guest, Thank you for your comments. We are happy to hear that you had a great stay with us. In the future we will continue providing the best stay experience to all guests in Dorsett Wanchai, Hong Kong. Look forward to welcoming you back to our hotel soon.

4 out of 5

Lovely hotel but a walk to the MTR station.

Hotel was great but we knew there was no Near MTR station. Tram stop just across the road if you are not in hurry. Pity there is no swimming pool or Spa facilities. Staff were polite and helpful. Shuttle buses are an added bonus if you are not in a rush.

Posted by , from Edinburgh on 25 Mar 2018

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Comment from Hotel Management

27 Mar 2018 by Dorsett Wanchai, Hong Kong

Dear Sue, Thank you for your comments. We are glad to hear that you enjoyed your stay with us. Dorsett Wanchai, Hong Kong is located amid Wanchai and Causeway Bay where numerous shopping and dining options along with Causeway Bay MTR Station are just in minutes of walk. Your comments on the hotel facilities are well taken for future improvement. In the future we will continue providing the best stay experience to all guests in Dorsett Wanchai, Hong Kong. Look forward to welcoming you back to our hotel soon.

4 out of 5

The hotel is in a good position.

Hotel provides a free subtle bus. It's only a 20min walk to the convention centre. Good position. Staff are very helpful.

Posted by , from newcastle upon Tyne on 6 Mar 2018

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Comment from Hotel Management

9 Mar 2018 by Dorsett Wanchai, Hong Kong

Dear Geordie, Thank you for your comments. We are delighted to hear that you had a great stay with u and appreciated our location and services. In the future we will continue providing the best stay experience to all guests in Dorsett Wanchai, Hong Kong. Look forward to welcoming you back to our hotel soon.

4 out of 5

Good location and hotel

We both really enjoyed our stay at the dorsett wan chai. Clean room, although a little small, however there was an option to upgrade for a fee when we checked in. Powerful shower which is a must for me so extra points for that! And the location was great, 10 mins to the MTR and Times Square shopping really impressed with the area as we didn’t know what to expect, there are loads of little eateries like loving hut for vegans! Overall would definitely consider staying here again or recommend to others

Posted by on 30 Sep 2017

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Comment from Hotel Management

13 Oct 2017 by Dorsett Wanchai, Hong Kong

Dear Guest, Thank you for your lovely comments. We are so glad to learn that you had a great stay with us and appreciated our location and amenities. On your next visit, we strongly recommend you to try out our other room types that measure up to 48 sq. m for more spacious and comfortable stay. In the future we will continue providing the best stay experience to all guests in Dorsett Wanchai, Hong Kong. Look forward to welcoming you back to our hotel soon.

3 out of 5

Posted by on 30 Oct 2019

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Comment from Hotel Management

31 Oct 2019 by Dorsett Wanchai, Hong Kong

Dear Guest, Thank you for your comments. We are delighted to hear that you enjoyed your stay with us. In the future we will continue providing the best stay experience to all guests in Dorsett Wanchai, Hong Kong. We look forward to welcoming you back to our hotel soon.

4 out of 5
Good customer service in reception and nice housekeeping staff.

Posted by on 21 Oct 2019

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Comment from Hotel Management

22 Oct 2019 by Dorsett Wanchai, Hong Kong

Dear Guest, Thank you for your comments. We are glad to hear that you enjoyed your stay with us. In the future we will continue providing the best stay experience to all guests in Dorsett Wanchai, Hong Kong. We look forward to welcoming you back to our hotel soon.

About the Dorsett Wanchai Hong Kong

Location 387-397, Queen's Road East, Hong Kong,

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered on selected days. Public spaces have free WiFi. Event space at this hotel measures 2000 square feet (186 square metres) and includes conference rooms. A fitness centre, tour or ticket assistance, and multilingual staff are also featured at the luxury Dorsett Wanchai Hong Kong. An airport shuttle (available at scheduled times) is available for a fee. This 4.5-star Hong Kong hotel is smoke free.

  • 1 building
  • 454 guestrooms or units
  • 25 levels
  • 2000 sq ft of conference space
  • 186 sq. m of conference space
  • Built in 2004
  • Dining venue
  • Bar or lounge
  • Manager's reception (free)
  • Childcare (surcharge)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Transport

  • Airport: Hong Kong (HKG-Hong Kong Intl.) (39.9 km / 24.8 mi)
  • Train station: Hong Kong Causeway Bay Station (1.1 km / 0.7 mi)
  • Property shuttles: Free area shuttle; airport shuttle

Room Amenities

Dorsett Wanchai Hong Kong offers 454 forms of accommodation with minibars and laptop-compatible safes. Beds feature down comforters. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries. This Hong Kong hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Shower
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout drapes
  • Climate control
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

The hotel hosts a free manager's reception on selected days.

The Dining House – This restaurant specialises in Chinese cuisine and serves breakfast, lunch and dinner.

3T – On-site bar. Happy hour is offered. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Airport shuttle service is available at scheduled times from 7 AM to 11 PM. Fees may apply. Contact the property in advance to make arrangements.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Airport transport is offered at scheduled times from 7 AM to 11 PM. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for HKD 350.0 per night.

Pet Policy

  • Pets and service animals are not allowed at Dorsett Wanchai Hong Kong

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No on-site parking is available

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property will place a credit card authorization for any bookings where payment for the stay will be made on site instead of at the time of booking. Kindly note that if a debit card is provided for such purposes, the related amount will be deducted by the bank during the authorization process.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.Individually wrapped food options are available for breakfast and through room service.Each guestroom is kept vacant for a minimum of 48 hours between bookings.

  • Noise-free rooms not guaranteed
  • Credit card pre-authorisation
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • No shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Service animals not allowed
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: HKD 184.80 for adults and HKD 184.8 for children (approximately)
  • Airport shuttle fee: HKD 150 per person (one-way)
  • Airport shuttle fee per child: HKD 150 (one-way), (from 1 to 18 years old)
  • Late check-out fee: HKD 440 (subject to availability)
  • Rollaway bed fee: HKD 350.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cosmopolitan Hong Kong
  • Cosmopolitan Hong Kong Hotel
  • Dorsett Wanchai Hong Kong Formerly Cosmopolitan Hotel HK
  • Hong Kong Cosmopolitan Hotel
  • Hong Kong Hotel Cosmopolitan
  • Hotel Cosmopolitan Hong Kong
  • Hotel Hong Kong Cosmopolitan
  • Dorsett Formerly Cosmopolitan Hotel HK
  • Dorsett Wanchai Hong Kong Formerly Cosmopolitan HK
  • Dorsett Formerly Cosmopolitan HK
  • Dorsett Wanchai Hong Kong Hotel
  • Dorsett Hotel
  • Dorsett
  • Dorsett Wanchai Hong Kong (Formerly Cosmopolitan Hotel HK)
  • Cosmopolitan Hotel Hong Kong
  • Cosmopolitan Hotel Hong Kong (to be renamed Dorsett Wanchai)
  • Dorsett Wanchai Hong Kong Hotel
  • Dorsett Wanchai Hong Kong Hong Kong
  • Dorsett Wanchai Hong Kong Hotel Hong Kong

You should know

  • Dorsett Wanchai Hong Kong offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

  • EarthCheck
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.