Dorsett Wanchai Hong Kong (Formerly Cosmopolitan Hotel HK)

4.5-star property
387-397, Queen's Road East, Hong Kong, 020 3788 4841
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3.9 out of 5
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See all 17 Ebookers Reviews

"We both really enjoyed our stay at the dorsett wan chai. Clean room, although a little small, however there was an option to upgrade for a fee when we ... " More

By a verified traveller on Sat 30 Sep 2017

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Hotel Description

A family-friendly stay in the heart of Hong Kong awaits you at Dorsett Wanchai Hong Kong (Formerly Cosmopolitan Hotel HK). Within steps you'll find Queen Elizabeth Stadium and Happy Valley Race Course within a 10-minute stroll. Highlights at this hotel include a restaurant, a free area shuttle, and a 24-hour fitness centre.

Flat-screen TVs with satellite channels are featured in all 454 rooms, and you can enjoy free WiFi, free wired Internet, and in-room childcare. Minibars provide refreshments, and 24-hour room service is also available. Down comforters invite a comfortable night's sleep, and you'll find nice touches like bathrobes and slippers. Separate bathtubs and showers, coffee/tea makers, and free bottled water are also available.

The restaurant, The Dining House Restaura, serves Chinese cuisine and is open for breakfast, lunch, and dinner. 3T is the hotel's own bar. Business amenities include meeting rooms and a business centre. Added amenities include free WiFi in public areas, a free manager's reception, and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also valet parking, along with the convenience of an airport shuttle.

Attractions within a 20-minute walk of this 4.5-star Wan Chai hotel include Times Square Shopping Mall and Hong Kong Stadium.

Standard Room - Breakfast at Kam Kee Café

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
£74 per night

Superior Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Executive Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

OSIM Massage Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Triple Room

Bed Count 3 Twin Beds Maximum Occupancy 4 Max

Dorsett Wanchai Hong Kong ratings based on 17 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0
4 out of 5

Good location and hotel

We both really enjoyed our stay at the dorsett wan chai. Clean room, although a little small, however there was an option to upgrade for a fee when we checked in. Powerful shower which is a must for me so extra points for that! And the location was great, 10 mins to the MTR and Times Square shopping really impressed with the area as we didn’t know what to expect, there are loads of little eateries like loving hut for vegans! Overall would definitely consider staying here again or recommend to others

Posted by on 30 Sep 2017

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Comment from Hotel Management

13 Oct 2017 by Dorsett Wanchai, Hong Kong

Dear Guest, Thank you for your lovely comments. We are so glad to learn that you had a great stay with us and appreciated our location and amenities. On your next visit, we strongly recommend you to try out our other room types that measure up to 48 sq. m for more spacious and comfortable stay. In the future we will continue providing the best stay experience to all guests in Dorsett Wanchai, Hong Kong. Look forward to welcoming you back to our hotel soon.

4 out of 5

Good hotel

Great location well presented nice staff good food

Posted by , from glasgow on 25 Sep 2016

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5 out of 5

Family holiday

We took our son and daughter-in-law to Hong Kong for a week to celebrate his 40th birthday. Chose the hotel from other reviews as we wanted to be in the Wan Chai area. Our rooms were first class-25th floor with racecourse views. Arrived mid morning and were allocated our rooms by 11.30. Check in was faultless. Shuttle service first class from and to Hong Kong Airport Express terminal. Can not express an opinion on the hotel dining as we ate all meals out. Various restaurants within an easy walk. Overall a very good experience.

Posted by on 2 Nov 2015

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5 out of 5

Enjoyable trip

We had a good stay in this convenient hotel, good access to trams and other transport and would stay again

Posted by on 15 Aug 2015

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4 out of 5

Good Hotel in Good Location

Stayed in a Grand de Luxe room on 21st Floor. Good sized room for Hong Kong. En suite is adequate. Broadband was included and met my needs. Cleaning very good. Shuttle service very useful. Breakfast was often a challenge - queues. All in all, a good experience and one I will repeat.

Posted by on 11 Nov 2014

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4 out of 5

Good overall

Good hotel, slightly remote, clean and attentive staff. Rear rooms have windows frosted out due to overlooking cemetary (not sure if to stop visitors looking at cemetary or stop mourners seeing people in hotel rooms). Has shuttle buses to a number of locations so this could overcome the slight remoteness of the hotel.

Posted by on 9 May 2014

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4 out of 5

Very good place to stay

Stayed here for 8 nights recently for business trip/sightseeing. A very good base for sure. Hotel was in good location near the Causeway Bay area and short walks to Causeway Bay and Wan Chai MTR stations. Facilities were good and staff friendly and everywhere was well maintained. Only gripe was being charged £9.00 for 2 coffees in the restaurant when meeting a colleague there and using the free Wifi. Didn't use the room internet as seemed very expensive and had excellent 3G reception in any case.

Posted by on 18 Feb 2013

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4 out of 5

Very Nice Hotel but Can be Noisy

This is the second time I stayed at this hotel. Although its location is by no means ideal it is a very nice place with excellent staff, and cheaper than other HK hotels at the same level. The problem is the big highway right next door so the room you get is critical. The Happy Valley view sounds great but you get the highway thrown in! Town view is better but all you see are high rises. We had a nice, quiet room this time and had a very pleasant short stay. We only really used the room for sleeping, so much to see and do in HK.

Posted by on 30 Aug 2012

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4 out of 5

Great stopover from Oz!

We arrived at the hotel after a long flight from Oz and immediately our bags were taken off us to be delivered to our room, check in was easy and quick and we were soon in our room which had an amazing view over the Happy Valley Racecourse. All in all the room was very clean and comfortable and the breakfasts were very varied to suit all tastes. One of my concerns was that when booking on-line I couldn't work out how to book the breakfast and it wasn't included in the price of the room, so we had to sort that out when we got there and ended up having to upgrade our room! The other concern was the location which wasn't really very central and there was quite a long walk to the nearest MTR. Still we had an amazing stay in Hong Kong and the hotel certainly contributed to that.

Posted by on 17 Apr 2012

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4 out of 5

Great location for touring

The location of this hotel whilst not in Central was a perfect base providing easy access to The Peak, Causeway Bay, North Point into central Wanchai and down to Central. There's a tram that stops just across the road from the hotel and bus stops just a few 100 metres away from the hotel which will take you everywhere you would need to get to. The hotel was comfortable and the rooms were very clean although a little small but usual for HK. The staff though were so helpful and really couldn't do enough for you to enjoy your stay. My stay did not include breakfast and honestly I wouldn't pay the extra for breakfast at The Cosmopolitan Hotel. But other than that a great hotel.

Posted by on 21 Mar 2012

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About the Dorsett Wanchai Hong Kong (Formerly Cosmopolitan Hotel HK)

Location 387-397, Queen's Road East, Hong Kong,

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered on selected days. WiFi is free in public spaces. A business centre and meeting rooms are available. A 24-hour fitness centre, tour or ticket assistance, and multilingual staff are also featured at the family-friendly Dorsett Wanchai Hong Kong (Formerly Cosmopolitan Hotel HK). A round-trip airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

  • 1 building
  • 454 guestrooms or units
  • 25 levels
  • 6 conference rooms
  • Built in 2004
  • Dining venue
  • Bar or lounge
  • Manager's reception (free)
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Bellhop
  • Lift

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Hong Kong (HKG-Hong Kong Intl.) (40.1 km / 24.9 mi)
  • Train station: Hong Kong Causeway Bay Station (1.1 km / 0.7 mi)
  • Property shuttles: Free area shuttle; airport shuttle
  • Parking: Valet parking available for a surcharge

Room Amenities

Dorsett Wanchai Hong Kong (Formerly Cosmopolitan Hotel HK) offers 454 forms of air-conditioned accommodation with minibars and laptop-compatible safes. Beds feature down comforters. Flat-screen televisions come with Satellite channels. Bathrooms include a separate bath and shower, a complimentary bathrobe, complimentary slippers and complimentary toiletries. Hong Kong's hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Down blanket
  • Separate shower and tub
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

The hotel hosts a free manager's reception on selected days.

The Dining House Restaura – This restaurant specialises in Chinese cuisine and serves breakfast, lunch and dinner.

3T – On-site bar.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness centre.

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2 PM

Special check-in instructions:

24-hour airport shuttle service is available. Contact the property in advance for details.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for HKD 250.0 per day.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Additional policies and fees may apply when booking 5 or more rooms. For more details, please contact the office using the information on the reservation confirmation received after booking.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: HKD 184.80 per person (approximately)
  • Airport shuttle fee: HKD 150 per person (one-way)
  • Valet parking fee: HKD 500 per night
  • Rollaway bed fee: HKD 250.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Dorsett Wanchai Hong Kong Formerly Cosmopolitan Hotel HK
  • Cosmopolitan Hong Kong
  • Hong Kong Cosmopolitan Hotel
  • Dorsett Formerly Cosmopolitan Hotel HK
  • Dorsett Formerly Cosmopolitan HK

You should know

  • Children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Awards & Affiliations

Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Promotions

Free Smart Phone Offer

Book a stay in any room category and receive free use of a smart phone with unlimited 3G Internet access (connection can be shared with personal mobile phones, tablets, and notebooks), and free local and long-distance IDD calls to Australia, Canada, China, Japan, Korea, Malaysia, Singapore, UK, and USA.


Full details at check-in. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.

Ocean Park Offer

Book a stay in "Ocean Park Family Suite (Newly Renovated) with WiFi" room type and receive a discount to purchase 2 adults and 1 child Ocean Park admission tickets at HK 900 net (to be purchased separately upon arrival).


Full details at check-in. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.

Added Benefits

Book a stay in a "Dorsett Wanchai 3 Wishes" rate plan and receive a signature meal at Hong Kong-style Cha Chaan Teng - Kam Kee Cafe for breakfast or lunch (maximum 2 coupons per stay), free Dim Sum meal at the Michelin-starred Tim Ho Wan restaurant (maximum 2 coupons per stay), and free WiFi for up to 6 devices per room.


Full details at check-in. Offer subject to availability. Taxes and gratuity may not be included. No refund for any unused portion of the offer. Restaurant reservation may be required. Meal coupons may not be redeemed for cash. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.

Breakfast Offer


Book a stay in a "Standard Room - Breakfast at Kam Kee Cafe" room category and receive daily breakfast for 2 at the Hong Kong-style Cha Chaan Teng restaurant located off site.


Must book "Standard Room - Breakfast at Kam Kee Cafe" room category to receive benefits. Full details at check-in. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.