"Hotel was great but we knew there was no Near MTR station. Tram stop just across the road if you are not in hurry. Pity there is no swimming pool or ... " More

By a verified traveller on Sun 25 Mar 2018

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Hotel Description

Our customers tell us that they enjoy the nightlife around Dorsett Wanchai Hong Kong. During your stay, you'll be connected to a shopping centre and just a quick walk from Queen Elizabeth Stadium. You'll find features such as free WiFi in public areas, a free area shuttle and a free manager's reception. Built in 2004, this 4.5-star hotel has 454 rooms over 25 floors. All rooms offer free WiFi and flat-screen TVs.

  • Air-conditioned rooms with flat-screen TVs, minibars and room service (during limited hours)
  • Free WiFi
  • Enjoy Chinese cuisine while dining at The Dining House
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include babysitting, supervised activities for kids and dry cleaning/laundry
  • On-site recreation includes a fitness centre
  • Guests speak favourably about the proximity to the airport and the local sightseeing
  • Steps from Queen Elizabeth Stadium and 3 minutes on foot from Victoria Harbour
  • Free local-area shuttle service

Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
£77 per night

Deluxe Triple Room

Bed Count 3 Single Beds Maximum Occupancy 4 Max

Grand Deluxe Room - Course View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Ocean Suite (Newly Renovated) with WiFi

Bed Count 1 King Bed Maximum Occupancy 4 Max

SONY Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Family Quadruple Room

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Dorsett Wanchai Hong Kong ratings based on 27 verified reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Dorsett Wanchai Hong Kong

Everyone (12) Couples (4) Business (3) Family (1) Other (3) Friends (4)
2 out of 5
location is good and a good view of the race course if you are on that side of the hotel.

Posted by on 22 Mar 2019

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Comment from Hotel Management

27 Mar 2019 by Dorsett Wanchai, Hong Kong

Dear Guest, Thank you for your comments. We regret to hear that your stay did not meet your expectation this time. On your next visit, you may approach our Guest Service Manager if you would like us to re-arrange a room for you, for a better stay experience. In the future we will continue providing the best stay experience to all guests in Dorsett Wanchai, Hong Kong. We look forward to welcoming you back to our hotel soon.

4 out of 5
Great city location, amongst business district, retail malls and opposite Happy Valley race course. Friendly and helpful staff. Affordable and very comfortable rooms. Would recommend

Posted by , from Stevenage, Herts on 20 Nov 2018

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Comment from Hotel Management

22 Nov 2018 by Dorsett Wanchai, Hong Kong

Dear Jason, Thank you for your comments. We are glad to hear that you had a great stay with us and appreicated our location. In the future we will continue providing the best stay experience to all guests in Dorsett Wanchai, Hong Kong. Look forward to welcoming you back to our hotel soon.

4 out of 5
Nice hotel good transport friendly staff good view to the Happy Valley Race.

Posted by , from Uk on 10 Sep 2018

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Comment from Hotel Management

11 Sep 2018 by Dorsett Wanchai, Hong Kong

Dear Guest, Thank you for your comments. We are happy to hear that you had a great stay with us. In the future we will continue providing the best stay experience to all guests in Dorsett Wanchai, Hong Kong. Look forward to welcoming you back to our hotel soon.

4 out of 5

Lovely hotel but a walk to the MTR station.

Hotel was great but we knew there was no Near MTR station. Tram stop just across the road if you are not in hurry. Pity there is no swimming pool or Spa facilities. Staff were polite and helpful. Shuttle buses are an added bonus if you are not in a rush.

Posted by , from Edinburgh on 25 Mar 2018

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Comment from Hotel Management

27 Mar 2018 by Dorsett Wanchai, Hong Kong

Dear Sue, Thank you for your comments. We are glad to hear that you enjoyed your stay with us. Dorsett Wanchai, Hong Kong is located amid Wanchai and Causeway Bay where numerous shopping and dining options along with Causeway Bay MTR Station are just in minutes of walk. Your comments on the hotel facilities are well taken for future improvement. In the future we will continue providing the best stay experience to all guests in Dorsett Wanchai, Hong Kong. Look forward to welcoming you back to our hotel soon.

4 out of 5

The hotel is in a good position.

Hotel provides a free subtle bus. It's only a 20min walk to the convention centre. Good position. Staff are very helpful.

Posted by , from newcastle upon Tyne on 6 Mar 2018

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Comment from Hotel Management

9 Mar 2018 by Dorsett Wanchai, Hong Kong

Dear Geordie, Thank you for your comments. We are delighted to hear that you had a great stay with u and appreciated our location and services. In the future we will continue providing the best stay experience to all guests in Dorsett Wanchai, Hong Kong. Look forward to welcoming you back to our hotel soon.

4 out of 5

Good location and hotel

We both really enjoyed our stay at the dorsett wan chai. Clean room, although a little small, however there was an option to upgrade for a fee when we checked in. Powerful shower which is a must for me so extra points for that! And the location was great, 10 mins to the MTR and Times Square shopping really impressed with the area as we didn’t know what to expect, there are loads of little eateries like loving hut for vegans! Overall would definitely consider staying here again or recommend to others

Posted by on 30 Sep 2017

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Comment from Hotel Management

13 Oct 2017 by Dorsett Wanchai, Hong Kong

Dear Guest, Thank you for your lovely comments. We are so glad to learn that you had a great stay with us and appreciated our location and amenities. On your next visit, we strongly recommend you to try out our other room types that measure up to 48 sq. m for more spacious and comfortable stay. In the future we will continue providing the best stay experience to all guests in Dorsett Wanchai, Hong Kong. Look forward to welcoming you back to our hotel soon.

4 out of 5

Good hotel

Great location well presented nice staff good food

Posted by , from glasgow on 25 Sep 2016

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5 out of 5

Family holiday

We took our son and daughter-in-law to Hong Kong for a week to celebrate his 40th birthday. Chose the hotel from other reviews as we wanted to be in the Wan Chai area. Our rooms were first class-25th floor with racecourse views. Arrived mid morning and were allocated our rooms by 11.30. Check in was faultless. Shuttle service first class from and to Hong Kong Airport Express terminal. Can not express an opinion on the hotel dining as we ate all meals out. Various restaurants within an easy walk. Overall a very good experience.

Posted by on 2 Nov 2015

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5 out of 5

Enjoyable trip

We had a good stay in this convenient hotel, good access to trams and other transport and would stay again

Posted by on 15 Aug 2015

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4 out of 5

Good Hotel in Good Location

Stayed in a Grand de Luxe room on 21st Floor. Good sized room for Hong Kong. En suite is adequate. Broadband was included and met my needs. Cleaning very good. Shuttle service very useful. Breakfast was often a challenge - queues. All in all, a good experience and one I will repeat.

Posted by on 11 Nov 2014

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About the Dorsett Wanchai Hong Kong

Location 387-397, Queen's Road East, Hong Kong,

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered on selected days. WiFi is free in public spaces. A fitness centre, tour or ticket assistance, and multilingual staff are also featured at the luxury Dorsett Wanchai Hong Kong. A round-trip airport shuttle (available at scheduled times) is available for a fee. For a fee, parking is available. This 4.5-star Hong Kong hotel is smoke free.

  • 1 building
  • 454 guestrooms or units
  • 25 levels
  • Built in 2004
  • Dining venue
  • Bar or lounge
  • Manager's reception (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Hong Kong (HKG-Hong Kong Intl.) (39.8 km / 24.7 mi)
  • Train station: Hong Kong Causeway Bay Station (1.1 km / 0.7 mi)
  • Property shuttles: Free area shuttle; airport shuttle
  • Parking: Valet parking available for a surcharge

Room Amenities

Dorsett Wanchai Hong Kong offers 454 forms of air-conditioned accommodation with minibars and laptop-compatible safes. Beds feature down comforters. Flat-screen televisions come with satellite channels. Bathrooms include a shower, a complimentary bathrobe, complimentary slippers and complimentary toiletries. This Hong Kong hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; local and international calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Down blanket
  • Shower
  • Housekeeping (daily)
  • Nightly turndown service
  • International calls (free)
  • Local calls (free)
  • Childcare in room (surcharge)
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

The hotel hosts a free manager's reception on selected days.

The Dining House – This restaurant specialises in Chinese cuisine and serves breakfast, lunch and dinner.

3T – On-site bar. Happy hour is offered. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2 PM

Special check-in instructions:

Airport shuttle service is available at scheduled times from 7 AM to 11 PM. Fees may apply. Contact the property in advance to make arrangements.

Airport transport is offered at scheduled times from 7 AM to 11 PM. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Additional policies and fees may apply when booking 5 or more rooms. For more details, please contact the property using the information on the reservation confirmation received after booking.

This property will place a credit card authorization for any bookings where payment for the stay will be made on site instead of at the time of booking. Kindly note that if a debit card is provided for such purposes, the related amount will be deducted by the bank during the authorization process. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: HKD 184.80 per person (approximately)
  • Airport shuttle fee: HKD 150 per person (one-way)
  • Valet parking fee: HKD 500 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Dorsett Wanchai Hong Kong Formerly Cosmopolitan Hotel HK
  • Cosmopolitan Hong Kong
  • Hong Kong Cosmopolitan Hotel
  • Dorsett Formerly Cosmopolitan Hotel HK
  • Dorsett Formerly Cosmopolitan HK
  • Dorsett Wanchai Hong Kong Hotel
  • Dorsett Hotel
  • Dorsett Wanchai Hong Kong (Formerly Cosmopolitan Hotel HK)
  • Cosmopolitan Hotel Hong Kong
  • Cosmopolitan Hotel Hong Kong (to be renamed Dorsett Wanchai)

You should know

  • Dorsett Wanchai Hong Kong offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Registered guests are the only ones allowed to be in guestrooms.

Awards & Affiliations

Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.