90.0% Based on 3542 reviews TripAdvisor traveller rating 4.5 out of 5

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Hotel Description

Our customers tell us that they enjoy the room service at Grand Hyatt Hong Kong. During your stay, you'll be connected to the convention centre and just a quick walk from Victoria Harbour. Features include free WiFi in public areas, plus 9 restaurants and 3 bars. Built in 1989, this 5-star hotel has 542 rooms over 36 floors. Each room includes amenities such as free WiFi and a deep-soaking bathtub.

  • Air-conditioned rooms with deep-soaking bathtubs, 24-hour room service and flat-screen TVs
  • Free WiFi
  • Enjoy Chinese cuisine at One Harbour Road, one of the property's 9 restaurants and 3 bars/lounges
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to facials, body treatments or Thai massages at Plateau Spa
  • Services include babysitting, dry cleaning/laundry and concierge services
  • On-site recreation includes a golf course, 2 outdoor tennis courts and a 24-hour fitness centre
  • Guests like the accommodation for the cleanliness, spaciousness and overall comfort
  • Steps from Victoria Harbour and Hong Kong Convention and Exhibition Centre
  • Airport shuttle service available

Grand Deluxe Twin Room

Bed Count 2 Single Beds Maximum Occupancy 3 Max
£188 per night

Plateau King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Grand Suite with Club Access

Bed Count 1 King Bed Maximum Occupancy 3 Max

Garden View King Room with Club Access

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Harbour View King Room with Club Access

Bed Count 1 King Bed Maximum Occupancy 3 Max

Grand Deluxe City View King Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Grand Hyatt Hong Kong ratings based on 4 verified reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Grand Hyatt Hong Kong

Everyone (1) Business (2) Other (1)
5 out of 5

Modern city hotel

Pros: Grand, open spaces. Friendly, efficient staff. Wonderful swimming pool. Fantastic view from hotel room.
Cons: No suggestions
Location: Plenty to do in Hong Kong!
Well placed in the Wan Chai district, handy for public transport and visiting Hong Kong

Posted by , from Geneva, Switzerland on 4 Jan 2018

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5 out of 5

Great Hotel

It was a great hotel, special the swimming pool also the room is one of the best room full of technology and smart building control

Posted by on 25 Oct 2014

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5 out of 5

Relaxing business trip

Tout dans la chambre fait plaisir .10 Lobby 10 Restaurants 10

Posted by on 10 Apr 2015

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5 out of 5

Maximales City Trip Hotel

Ich war 3 Nächte in diesem Hotel. Direkt aus der Schweiz kommend ist diese Aussicht auf die Wasserseite "splendid", da auch ungewohnt und damit sehr eindrucksvoll. Schön im Grand Hyatt ist auch, dass man sich nie in einer Vielzahl von Gästen fühlt. So ist auch der Aufenthalt am Pool zu jeder Zeit nie bedrängend, d.h. man darf sich echt privilegiert fühlen. Sehr viel sehr professionelles Personal an wichtigen Stellen. Grosses Kompliment

Posted by on 3 Aug 2014

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About the Grand Hyatt Hong Kong

Location 1 Harbour Road, Hong Kong,

Property Features

Grand Hyatt Hong Kong offers its guests a full-service spa, a golf course, and outdoor tennis courts. There are 9 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and A poolside bar. Public spaces have free WiFi. Business amenities include a business centre and a limo/town car service. An outdoor pool, a kid's pool, and a 24-hour fitness centre are also featured at the luxury Grand Hyatt Hong Kong. Parking is available for a fee. Smoking is allowed in designated areas at this 5-star Hong Kong hotel.

  • 542 guestrooms or units
  • 36 levels
  • 9 dining venues
  • 3 bars or lounges
  • Built in 1989
  • Bar by the pool
  • Coffee shop
  • Deli
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Car service
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Outdoor tennis courts -2
  • Snack bar/deli
  • Babysitting or childcare (surcharge)
  • Playground on site

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: Hong Kong Wan Chai Station (1.5 km / 1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Grand Hyatt Hong Kong offers 542 forms of air-conditioned accommodation with minibars and a safe. Beds feature premium bedding. Flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include a separate bath and shower with a deep soaking bath, a complimentary bathrobe, complimentary slippers and complimentary toiletries. This Hong Kong hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; local and international calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding. Renovation of all guestrooms was completed in July 2016.

  • Deep soaking tub
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Films for purchase
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Separate shower and tub
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • International calls (free)
  • Local calls (free)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 6:30 AM to 11:00 AM.

One Harbour Road – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Reservations are required.

Grissini – This restaurant specialises in Italian cuisine and serves lunch and dinner.

Kaetsu – This restaurant specialises in Japanese cuisine and serves lunch and dinner.

Grand Hyatt Steakhouse – This steakhouse serves lunch and dinner.

The Teppanroom – This restaurant specialises in Japanese cuisine and serves lunch and dinner.

24-hour room service is available.

Nearby Activities

A golf course and outdoor tennis courts are featured at the hotel. An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Racquetball/squash on site
  • Golf driving range on site

Spa Services

Plateau Spa has 13 treatment rooms, including rooms for couples. Services include Swedish massages, Thai massages, facials and body wraps. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a spa tub and a steam room.

Guests under 12 years old are not allowed in the spa.

  • Number of treatment rooms 13
  • Couples treatment rooms
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Hydrotherapy treatments
  • Swedish massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Thai massage
  • Minimum age to access spa is 12
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2 PM

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Union Pay

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: HKD 338 for adults and HKD 169 for children (approximately)
  • Valet parking fee: HKD 450 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Hyatt Hong Kong Hotel
  • Grand Hyatt Hotel
  • Grand Hyatt Hong Kong
  • Grand Hyatt
  • Hong Kong Hyatt
  • Hyatt Hong Kong
  • Grand Hyatt Hong Kong Hotel Hong Kong
  • Hong Kong Grand Hyatt

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.