18 Jun 2019 by Hotel Jen Hong Kong
Thank you so much for your rating! It would be our pleasure hosting you again! – Jen
8 Jan 2019 by Hotel Jen Hong Kong
Thank you very much for staying with us and for sharing your feedback. It was definitely our pleasure taking care of you and we cannot wait to be at your service again soon. – Jen
18 Nov 2017 by Hotel Jen Hong Kong
We are absolutely delighted to hear about your wonderful experience. Your kind words are the greatest motivation to us all. We appreciate your kind compliments about our location, room, breakfast and swimming pool. It will be our pleasure to provide you another delightful stay on your next visit. - Jen
The following facilities are closed seasonally every year. They will be closed from 16 December until 07 March:
Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. A business centre and a limo/town car service are available. Public spaces have free WiFi and wired Internet. Event space at this hotel measures 1033 square feet (96 square metres). A 24-hour fitness centre, tour or ticket assistance, and multilingual staff are also featured at the family-friendly Hotel Jen Hong Kong by Shangri-La. An airport shuttle (available during limited hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Hong Kong hotel is smoke free.
Available in all rooms: Free WiFi , Free wired Internet
Available in some public areas: Free WiFi , Free wired Internet
Self parking (surcharge) , Parking (limited spaces)
Hotel Jen Hong Kong by Shangri-La offers 283 forms of accommodation with a safe and complimentary bottles of water. LCD televisions come with premium cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Cafe Malacca – This restaurant specialises in Malaysian cuisine and serves breakfast, lunch and dinner. Reservations are required.
Lobby Bar – This lobby lounge only serves light fare. Happy hour is offered. Open daily.
Club Lounge – This rooftop bar overlooks the ocean. Reservations are required. Open daily.
Room service (during limited hours) is available.
Recreational amenities at the hotel include a 24-hour fitness centre.
Guests aged under 16 years old are not allowed in the swimming pool or fitness facility.
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Special check-in instructions:
Airport shuttle service is available from 11:30 AM to 4:30 PM. Fees may apply. Contact the property in advance to make arrangements.
Guests who book breakfast-inclusive rate plans will receive breakfast for 2 adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.
Airport transport is offered from 11:30 AM to 4:30 PM. Fees may apply. Please make arrangements in advance by contacting the property.
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. On-site parties or group events are strictly prohibited. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property has a strict no-party policy. Bookings for individuals or groups for the purpose of attending parties are prohibited and will be rejected.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. On-site parties or group events are strictly prohibited.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.