26 Nov 2019 by Jennifer Siu
Lieber Gast, Vielen Dank für Ihre Kommentare und Ihre Anerkennung für unsere Lage, das Personal, das Frühstück und das Zimmer. Bitte akzeptieren Sie meine Entschuldigung für den Staub und die Sauberkeit im Zimmer. Unser Executive Housekeeper überprüft und inspiziert die Zimmer ständig, um unsere Sauberkeitsstandards zu gewährleisten. Es tut mir jedoch leid, wenn Sie diesmal enttäuscht wurden. Für den Geruch im Raum würde ich auch vorschlagen, dass Sie die Klimaanlage auf Ventilatormodus schalten, um Ihren Raum besser zu lüften. Alternativ stellen wir Luftreiniger zur Verfügung. Sie können sich gerne bei uns melden, um beim nächsten Mal Hilfe zu erhalten. Nochmals vielen Dank für Ihr Feedback. Wir würden uns sehr freuen, Sie bei Ihrem nächsten Besuch in Hongkong wieder begrüßen zu dürfen. Mit freundlichen Grüßen, Jennifer Siu Front Office Manager
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 1313 square feet (122 square metres) and includes a conference centre. A fitness centre, tour or ticket assistance, and vending machine are also featured at the eco-certified ibis Hong Kong Central And Sheung Wan. This 3.5-star Hong Kong hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Ibis Hong Kong Central And Sheung Wan offers 550 accommodations with a safe and complimentary bottles of water. LCD televisions are featured in guestrooms. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
For a fee, guests can enjoy a continental breakfast daily from 6:30 AM to 10 AM.
Le Bar – This bar serves lunch and dinner. Happy hour is offered.
TASTE – This café only serves breakfast.
Room service (during limited hours) is available.
Recreational amenities at the hotel include a fitness centre.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
Breakfast is not included in the Breakfast rates for children 12 years old and younger.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
No on-site parking is available. This property accepts Visa, Mastercard, American Express, JCB International and Union Pay. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; reservations are required for some on-site facilities. Contactless check-out is available. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (third-party expert - Global).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.