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4.0 out of 5

"super close to MTR, lots local restaurants for food. Easy access to supermarket for fruit . Nice bars. " More

By a verified traveller on Sat 23 Nov 2019

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Hotel Description

Our customers tell us that they can't get enough of the overall property condition at Island Pacific Hotel. During your stay, you're just a quick walk from Victoria Harbour. You'll find features such as free WiFi in public areas, plus a restaurant and a fitness centre. This 4-star hotel has 328 rooms over 29 floors. Enjoy your stay with amenities like free WiFi and an LCD TV in each room.

  • Air-conditioned rooms with LCD TVs, fridges and room service (during limited hours)
  • Free WiFi and wired Internet
  • Enjoy international cuisine while dining at Centre Street Kitchen
  • Buffet breakfast served daily for a fee
  • Amenities include free newspapers in reception, 2 meeting rooms and a computer
  • On-site recreation includes a fitness centre
  • Guests speak favourably about the location and the proximity to public transport
  • Within a 15-minute walk of University of Hong Kong and Shun Tak Centre
  • Airport shuttle service available for a fee

Premier City View Room (Newly Renovated)

Bed Count 1 Double Bed Maximum Occupancy 2 Max
£48* Per night/room 27 May - 28 May

Premier Suite (Newly Renovated)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Harbour View Suite (Newly Renovated)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premier City View Room (Newly Renovated)

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Deluxe Harbour View Room (Newly Renovated)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Harbour View Room (Newly Renovated)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Island Pacific Hotel ratings based on 19 verified reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Island Pacific Hotel

Everyone (5) Couples (7) Business (3) Family (1) Friends (1) Other (1)
5 out of 5
super close to MTR, lots local restaurants for food. Easy access to supermarket for fruit . Nice bars.

Posted by on 23 Nov 2019

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Comment from Hotel Management

16 Dec 2019 by Bonnie

Thank you for staying at Island Pacific Hotel and taking time to post a review with the perfect rating which is very encouraging. We are glad that our location serves you well. We hope you had a good experience exploring our vibrant neighbourhood and the rest of the city from the accessibility of the hotel’s convenient location. The whole team looks forward to welcoming you back in the near future. Warm regards, Bonnie Lau General Manager

4 out of 5
Great location for all types of public transport on your doorstep and genuine local experiences. Harbour view room worth the extra. Rooms clean and comfortable, mattress a bit hard but immediately provided topper when mentioned. Staff friendly and respectful of DND as we had jet lag, only checking we were ok if we slept very late. Handy phone was a boon for finding our way around. Would recommend and would return.

Posted by , from Dublin Ireland on 5 Nov 2018

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Comment from Hotel Management

5 Dec 2018 by Bonnie

It is more than welcome to have you back with us again in the near future. Warm regards, Bonnie Lau General Manager

3 out of 5

EXPENSIVE

Pros: Locality
Cons: Hotel pulled down and rebuilt
Location: Only 20 minutes walk to Central
Very small rooms. Very expensive. If your desperate for a room then book through Expedia or similar. Don't book hotel direct. Bath tubs did not hold water. Hotel ok for backpackers

Posted by , from Dover UK on 13 Feb 2018

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Comment from Hotel Management

27 Feb 2018 by Bonnie

Truly appreciate for your support and share your staying experience in Island Pacific Hotel. Meanwhile, we will review the possible areas on bath tubs for further improvement. Your comments will be the motivation for us to further improve. It is more than welcome to have you back with us again in the near future. Warm regards, Bonnie Lau General Manager

4 out of 5

First trip to Hong Kong

Enjoyed our stay. Hotel was good. Room was comfortable but really compact. It was awkward to put clothes in wardrobe as not enough room to move around but didn't spoil stay. Only other issue was that the drains outside the hotel smelt a bit. Location was good for several modes of transport - couldn't fault that. Would recommend to other travellers.

Posted by on 6 Nov 2015

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3 out of 5

Holiday Break

Hotel was in a fair location - easy access to sights via tram or bus Fairly limited facilities - but as advertised Didn't sample the food as we were room only Traffic noise was very high (despite being on 11th floor) Pool was small but again as expected Room service was good as was check in and check out

Posted by on 2 May 2015

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4 out of 5

Nice Hotel

Stayed 9/5/2014 - 15/5/2014. Nice Hotel staff very good. Checked in fast . Yes rooms are on the small size. But I had plenty of room. Good ensuite on the 7 floor. Would stay again.

Posted by on 18 May 2014

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4 out of 5

Island Pacific

Have stayed at the hotel five times. Excellent staff, very pleasant, and eager to please. Good location with easy access for tram to central and buses. Waterfront location, worth having the Harbour view. Excellent value for money. Pool and gym are both very good. Highly recommend for both business and pleasure. Nearest MTR station is about a 10 minute walk.

Posted by on 7 May 2013

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4 out of 5

Nice place to stop!

I visit family in Hong Kong regularly and have stayed at the Island Pacific many times, and it is always great. The location is ideal for my needs and it is a comfy, spacious and clean hotel (compared to many others in Hong Kong). Disappointingly, the general price of hotels in Hong Kong as risen so much that the price of hotels are now quite steep compared to what you actually get, but the Island Pacific remains the best in spite of this.

Posted by on 21 Apr 2013

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4 out of 5

Very helpful. Great rooms,Quiet

Great value for the room but I couldn't afford the extras (like breakfast and internet). Very helpful staff - allowed me to stay late, leave luggage, help plan my trips, give me a harbour view. Very quiet. Location good but not very near a metro station so learn to use the trams

Posted by on 10 Aug 2010

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5 out of 5

Posted by on 14 Jul 2019

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Comment from Hotel Management

15 Jul 2019 by Bonnie

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

About the Island Pacific Hotel

Location 152 Connaught Road West, Hong Kong,

Renovations + Closures

The following facilities are closed until further notice:

  • Swimming pool

Property Features

Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 646 square feet (60 square metres). A fitness centre, multilingual staff, and concierge services are also featured at the business-friendly Island Pacific Hotel. This 4-star Hong Kong hotel is smoke free.

  • 328 guestrooms or units
  • 29 levels
  • 646 sq ft of conference space
  • 60 sq. m of conference space
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Car service
  • Concierge
  • Computer for guest use
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Fridge

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Transport

  • Airport: Hong Kong (HKG-Hong Kong Intl.) (35.1 km / 21.8 mi)
  • Train station: Hong Kong Sheung Wan Station (1.5 km / 0.9 mi)
  • Property shuttles: Airport shuttle
  • Parking:

Room Amenities

Island Pacific Hotel offers 328 forms of air-conditioned accommodation with a safe and complimentary slippers. LCD televisions come with satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers. This Hong Kong hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Fridge
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily.

Centre Street Kitchen – This restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare.

Centre Street Bar – This bar only serves light fare. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 6:00 PM

Special check-in instructions:

For more details, please contact the property using the information on the booking confirmation.

All guests must show a valid passport. This is the only form of identification that is accepted at this property.

Guests may be subject to health screenings for COVID-19 at the property.

Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No on-site parking is available. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available.

  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Car required
  • No rollaway/extra beds available
  • No cots (infant beds) available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: HKD 500 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: HKD 217.8 for adults and HKD 140.8 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Island Pacific
  • Island Pacific Hotel Hotel
  • Island Pacific Hong Kong
  • Island Pacific Hotel
  • Island Pacific Hotel Hong Kong
  • Pacific Island Hotel
  • Island Pacific Hotel Hong Kong
  • Island Pacific Hotel Hotel Hong Kong
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.