"Enjoyed our stay. Hotel was good. Room was comfortable but really compact. It was awkward to put clothes in wardrobe as not enough room to move around ... " More

By Patricia S. on Fri 06 Nov 2015

Enter dates to see availability

Hotel Description

Our customers tell us that they enjoy the breakfast at Island Pacific Hotel. During your stay, you're just a quick walk from Victoria Harbour. Features include free WiFi in public areas and a free ferry terminal shuttle, plus an outdoor pool. This 4-star hotel has 328 rooms over 29 floors. Free WiFi and LCD TVs are available in all rooms.

  • Air-conditioned rooms with LCD TVs, fridges and room service (during limited hours)
  • Free WiFi and wired Internet
  • Enjoy international cuisine while dining at Centre Street Kitchen
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, concierge services and luggage storage
  • On-site recreation includes a fitness centre
  • Guests share positive feedback about the dining, from the bar and breakfast to the restaurant
  • Within a 15-minute walk of University of Hong Kong and Shun Tak Centre
  • Free ferry terminal and shopping centre shuttle service

Superior Room

Bed Count 1 Double Bed Maximum Occupancy 3 Max
£69 per night

Premier Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Harbour View Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Harbour View Room

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Premier City View Room (Newly Renovated)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Harbour View Room (Newly Renovated)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Island Pacific Hotel ratings based on 17 verified reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Island Pacific Hotel

Everyone (4) Couples (6) Business (3) Family (1) Friends (1) Other (1)
4 out of 5
Great location for all types of public transport on your doorstep and genuine local experiences. Harbour view room worth the extra. Rooms clean and comfortable, mattress a bit hard but immediately provided topper when mentioned. Staff friendly and respectful of DND as we had jet lag, only checking we were ok if we slept very late. Handy phone was a boon for finding our way around. Would recommend and would return.

Posted by , from Dublin Ireland on 5 Nov 2018

Was this review helpful to you?
Comment from Hotel Management

5 Dec 2018 by Bonnie

It is more than welcome to have you back with us again in the near future. Warm regards, Bonnie Lau General Manager

3 out of 5

EXPENSIVE

Pros: Locality
Cons: Hotel pulled down and rebuilt
Location: Only 20 minutes walk to Central
Very small rooms. Very expensive. If your desperate for a room then book through Expedia or similar. Don't book hotel direct. Bath tubs did not hold water. Hotel ok for backpackers

Posted by , from Dover UK on 13 Feb 2018

Was this review helpful to you?
Comment from Hotel Management

27 Feb 2018 by Bonnie

Truly appreciate for your support and share your staying experience in Island Pacific Hotel. Meanwhile, we will review the possible areas on bath tubs for further improvement. Your comments will be the motivation for us to further improve. It is more than welcome to have you back with us again in the near future. Warm regards, Bonnie Lau General Manager

4 out of 5

First trip to Hong Kong

Enjoyed our stay. Hotel was good. Room was comfortable but really compact. It was awkward to put clothes in wardrobe as not enough room to move around but didn't spoil stay. Only other issue was that the drains outside the hotel smelt a bit. Location was good for several modes of transport - couldn't fault that. Would recommend to other travellers.

Posted by on 6 Nov 2015

Was this review helpful to you?
3 out of 5

Holiday Break

Hotel was in a fair location - easy access to sights via tram or bus Fairly limited facilities - but as advertised Didn't sample the food as we were room only Traffic noise was very high (despite being on 11th floor) Pool was small but again as expected Room service was good as was check in and check out

Posted by on 2 May 2015

Was this review helpful to you?
4 out of 5

Nice Hotel

Stayed 9/5/2014 - 15/5/2014. Nice Hotel staff very good. Checked in fast . Yes rooms are on the small size. But I had plenty of room. Good ensuite on the 7 floor. Would stay again.

Posted by on 18 May 2014

Was this review helpful to you?
4 out of 5

Island Pacific

Have stayed at the hotel five times. Excellent staff, very pleasant, and eager to please. Good location with easy access for tram to central and buses. Waterfront location, worth having the Harbour view. Excellent value for money. Pool and gym are both very good. Highly recommend for both business and pleasure. Nearest MTR station is about a 10 minute walk.

Posted by on 7 May 2013

Was this review helpful to you?
4 out of 5

Nice place to stop!

I visit family in Hong Kong regularly and have stayed at the Island Pacific many times, and it is always great. The location is ideal for my needs and it is a comfy, spacious and clean hotel (compared to many others in Hong Kong). Disappointingly, the general price of hotels in Hong Kong as risen so much that the price of hotels are now quite steep compared to what you actually get, but the Island Pacific remains the best in spite of this.

Posted by on 21 Apr 2013

Was this review helpful to you?
4 out of 5

Very helpful. Great rooms,Quiet

Great value for the room but I couldn't afford the extras (like breakfast and internet). Very helpful staff - allowed me to stay late, leave luggage, help plan my trips, give me a harbour view. Very quiet. Location good but not very near a metro station so learn to use the trams

Posted by on 10 Aug 2010

Was this review helpful to you?
3 out of 5

Hotel pas très bien situe environnement pas geni

Pros: Personnel agreable
Location: Quartier pas terrible
Nous avions payé une réservation pour 3 personnes mais nous avons eu une chambre avec 1 lit 2 personnes on nous a donc donné une autre chambre avec bien sur un supplément de 100 euros pour 2 nuits

Posted by , from Montagny les beaune on 28 Feb 2018

Was this review helpful to you?
Comment from Hotel Management

8 Mar 2018 by Bonnie

Appreciate for your support and share your staying experience in Island Pacific Hotel. I am glad to hear that you had an enjoyable staying experience in Island Pacific Hotel. We do have some bigger size room category named “Family Room” for 3 people. See if you would like to try out in the near future. Wish can have you back with us again in the near future. Warm regards, Bonnie Lau General Manager

4 out of 5
Great service.

Posted by on 16 Dec 2017

Was this review helpful to you?
Comment from Hotel Management

29 Dec 2017 by Bonnie

Thank you for staying at Island Pacific Hotel and taking time to post a review. We look forward to welcoming you back in the near future. Warm regards, Bonnie Lau General Manager

About the Island Pacific Hotel

Location 152 Connaught Road West, Hong Kong,

Renovations + Closures

The property will be renovating from 23 April 2019 until 19 July 2019 (completion date subject to change). The following areas are affected:

  • Selected guestrooms

During renovations, the hotel will make every effort to minimise noise and disturbance.

Property Features

Island Pacific Hotel offers its guests an outdoor pool and a fitness centre. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 646 square feet (60 square metres). The eco-friendly Island Pacific Hotel also features multilingual staff, concierge services, and complimentary newspapers in the lobby. This 4-star Hong Kong hotel is smoke free.

  • 328 guestrooms or units
  • 29 levels
  • 646 sq ft of conference space
  • 60 sq. m of conference space
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Car service
  • Concierge
  • Computer for guest use
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Fridge

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Transport

  • Airport: Hong Kong (HKG-Hong Kong Intl.) (35.4 km / 22 mi)
  • Train station: Hong Kong Sheung Wan Station (1.5 km / 0.9 mi)
  • Property shuttles: Free ferry terminal shuttle and shopping centre shuttle
  • Parking:

Room Amenities

Island Pacific Hotel offers 328 forms of air-conditioned accommodation with a safe and coffee/tea makers. LCD televisions come with satellite channels. Bathrooms include a bath and shower, a complimentary bathrobe, complimentary slippers and complimentary toiletries. This Hong Kong hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Fridge
  • Coffee maker
  • Bathtub or shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily.

Centre Street Kitchen – This restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare.

Centre Street Bar – This bar only serves light fare. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Special check-in instructions:

All guests must show a valid passport. This is the only form of identification that is accepted at this property. For more details, please contact the property using the information on the reservation confirmation received after booking.

Please note: The guest checking in must be the same guest who booked the reservation, and the name on the ID must match the name on the booking. The property reserves the right to refuse name changes on reservations.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No on-site parking is available. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available.

  • Only service animals are allowed
  • Debit cards not accepted

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: HKD 500 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: HKD 217.8 for adults and HKD 140.8 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Island Pacific Hotel Hong Kong
  • Island Pacific Hotel
  • Island Pacific Hong Kong
  • Island Pacific
  • Hotel Island Pacific

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Key (nogle), a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.