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4.0 out of 5

"super close to MTR, lots local restaurants for food. Easy access to supermarket for fruit . Nice bars. " More

By a verified traveller on Sat 23 Nov 2019

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Premier Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Harbour View Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premier City View Room (1 Double Bed or 2 Twin Beds)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Premier City View Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe Harbour View Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Harbour View Room (1 King Bed or 2 Twin Beds)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the overall property condition at Island Pacific Hotel. During your stay, you're just a quick walk from Victoria Harbour. You'll find features such as free WiFi in public areas, plus a restaurant and a bar. This 4-star hotel has 333 rooms over 29 floors. Enjoy your stay with amenities like free WiFi and an LCD TV in each room.

  • Air-conditioned rooms with LCD TVs, fridges and room service
  • Free WiFi and wired Internet
  • Enjoy international cuisine while dining at Centre Street Kitchen
  • Cooked-to-order breakfast served daily for a fee
  • Services include concierge services, luggage storage and limo or town car service
  • Guests speak favourably about the value of their stay and the location
  • Within a 15-minute walk of University of Hong Kong and Shun Tak Centre

Island Pacific Hotel ratings based on 7 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Island Pacific Hotel

Everyone (5) Couples (1)
5 out of 5
super close to MTR, lots local restaurants for food. Easy access to supermarket for fruit . Nice bars.

Posted by on 23 Nov 2019

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Comment from Hotel Management

16 Dec 2019 by Bonnie

Thank you for staying at Island Pacific Hotel and taking time to post a review with the perfect rating which is very encouraging. We are glad that our location serves you well. We hope you had a good experience exploring our vibrant neighbourhood and the rest of the city from the accessibility of the hotel’s convenient location. The whole team looks forward to welcoming you back in the near future. Warm regards, Bonnie Lau General Manager

4 out of 5
Great location for all types of public transport on your doorstep and genuine local experiences. Harbour view room worth the extra. Rooms clean and comfortable, mattress a bit hard but immediately provided topper when mentioned. Staff friendly and respectful of DND as we had jet lag, only checking we were ok if we slept very late. Handy phone was a boon for finding our way around. Would recommend and would return.

Posted by , from Dublin Ireland on 5 Nov 2018

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Comment from Hotel Management

5 Dec 2018 by Bonnie

It is more than welcome to have you back with us again in the near future. Warm regards, Bonnie Lau General Manager

3 out of 5

EXPENSIVE

Pros: Locality
Cons: Hotel pulled down and rebuilt
Location: Only 20 minutes walk to Central
Very small rooms. Very expensive. If your desperate for a room then book through Expedia or similar. Don't book hotel direct. Bath tubs did not hold water. Hotel ok for backpackers

Posted by , from Dover UK on 13 Feb 2018

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Comment from Hotel Management

27 Feb 2018 by Bonnie

Truly appreciate for your support and share your staying experience in Island Pacific Hotel. Meanwhile, we will review the possible areas on bath tubs for further improvement. Your comments will be the motivation for us to further improve. It is more than welcome to have you back with us again in the near future. Warm regards, Bonnie Lau General Manager

5 out of 5

Posted by on 14 Jul 2019

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Comment from Hotel Management

15 Jul 2019 by Bonnie

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

3 out of 5

Hotel pas très bien situe environnement pas geni

Pros: Personnel agreable
Location: Quartier pas terrible
Nous avions payé une réservation pour 3 personnes mais nous avons eu une chambre avec 1 lit 2 personnes on nous a donc donné une autre chambre avec bien sur un supplément de 100 euros pour 2 nuits

Posted by , from Montagny les beaune on 28 Feb 2018

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Comment from Hotel Management

8 Mar 2018 by Bonnie

Appreciate for your support and share your staying experience in Island Pacific Hotel. I am glad to hear that you had an enjoyable staying experience in Island Pacific Hotel. We do have some bigger size room category named “Family Room” for 3 people. See if you would like to try out in the near future. Wish can have you back with us again in the near future. Warm regards, Bonnie Lau General Manager

4 out of 5
Great service.

Posted by on 16 Dec 2017

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Comment from Hotel Management

29 Dec 2017 by Bonnie

Thank you for staying at Island Pacific Hotel and taking time to post a review. We look forward to welcoming you back in the near future. Warm regards, Bonnie Lau General Manager

4 out of 5

Siisti hotelli

"Family roomissa" oli vain yksi king size sänky yhdellä peitolla nelihenkiselle perheelle (lapset 7 ja 10) ja pyyheitä oli vain kaksi. Perheen tarpeita ei siis oltu huomioitu vaikka perheen koko ja lasten ikä tuli esiin varauksen yhteydessä. Erillisestä pyynnöstä sohvalle sijattiin alimittainen lisävuode ja tuotiin lisäpyyhkeet. Huone oli kyllä siisti ja maisema merenlahdelle 29. kerroksesta oli upea. Aamiaisesta piti maksaa erikseen ja se oli tasoltaan kohtalainen. Hotelli sijaitsee sikäli hieman syrjässä, että alue jää useiden matkaoppaiden karttojen ulkopuolelle, mutta silti sieltä on kävelymatka esim Tram peak:illa ja Star Ferry terminaaliin.

Posted by , from Tampere on 22 Oct 2017

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Comment from Hotel Management

1 Nov 2017 by Bonnie

Dear Elina, Thank you for staying at Island Pacific Hotel and taking time to post a review with the rating which is very encouraging. May we look forward to welcoming you back again in the near future.

About the Island Pacific Hotel

Location 152 Connaught Road West, Hong Kong,

Renovations + Closures

This property is closed from 7 April 2021 to 31 December 2021 (dates subject to change).

The property is closed between 1 January and 31 December.

Property Features

Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 646 square feet (60 square metres). The business-friendly Island Pacific Hotel also features multilingual staff, concierge services, and complimentary newspapers in the lobby. This 4-star Hong Kong hotel is smoke free.

  • 333 guestrooms or units
  • 29 levels
  • 646 sq ft of conference space
  • 60 sq. m of conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Concierge
  • Computer for guest use
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Fridge

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Transport

  • Train station: Hong Kong Sheung Wan Station (1.5 km / 0.9 mi)

Room Amenities

Island Pacific Hotel offers 333 forms of air-conditioned accommodation with a safe and complimentary slippers. Beds feature premium bedding. LCD televisions come with satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers. This Hong Kong hotel provides complimentary wired and wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Fridge
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 10:00 AM.

Centre Street Kitchen – This restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare.

Centre Street Bar – This bar only serves light fare. Open daily.

Room service (during limited hours) is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 6:00 PM

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

All guests must show a valid passport. This is the only form of identification that is accepted at this property.

Guests may be subject to health screenings for COVID-19 at the property.

Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for HKD 440.0 per night.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No on-site parking is available

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No on-site parking is available. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car required
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • No shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: HKD 500 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: HKD 151.8 for adults and HKD 151.8 for children (approximately)
  • Rollaway bed fee: HKD 440.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Island Pacific
  • Island Pacific Hotel Hotel
  • Island Pacific Hong Kong
  • Island Pacific Hotel
  • Island Pacific Hotel Hong Kong
  • Pacific Island Hotel
  • Island Pacific Hotel Hong Kong
  • Island Pacific Hotel Hotel Hong Kong
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.