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Reviews

4.6 / 5Exceptional
618 reviews

Amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Spa

Map

What's nearby

  • Popular Location
    Pacific Place
    5 min walk
  • Popular Location
    Hong Kong Park
    6 min walk
  • Popular Location
    Lan Kwai Fong
    15 min walk
  • Airport
    Hong Kong (HKG-Hong Kong Intl.)
    32 min drive

Book online or call:

020 3788 4841

Your dates need to occur after 2020-01-25. Try updating your dates to see prices for your trip.

    About this area

    Hong Kong

    In the city centre, Island Shangri-La is in Hong Kong's Central neighbourhood, an area with great shopping. Hong Kong Arts Centre and Madame Tussauds are cultural highlights, and some of the area's activities can be experienced at Victoria Harbour and Hong Kong - Macau Ferry Terminal. Travelling with kids? Don't miss The Peak Tram and Ocean Park.

    Popular Location

    What's nearby

    • Pacific Place - 5 min walk
    • Hong Kong Park - 6 min walk
    • Lan Kwai Fong - 15 min walk
    • Wan Chai Road - 16 min walk
    • Hong Kong Convention and Exhibition Centre - 18 min walk

    Getting around

    • Hong Kong Station - 6 min drive
    • Hong Kong Admiralty Station - 10 min walk
    • Hong Kong (HKG-Hong Kong Intl.) - 32 min drive

    Restaurants

    • Where to eat
    • Restaurant Petrus – Ocean-view fine-dining restaurant. Serves breakfast, lunch and dinner.
    • Cafe TOO – Café offering international cuisine. Serves breakfast, lunch and dinner.
    • Summer Palace – 2 star Michelin rating. Restaurant offering Chinese cuisine. Serves lunch and dinner.
    • Lobster Bar and Grill – Seafood restaurant with a bar offering seafood. Serves brunch, lunch and dinner.

    About this property

    Island Shangri-La

    8 restaurants, a full-service spa and an outdoor pool are available at this hotel. WiFi in public areas is free. Additionally, a 24-hour fitness centre, a bar/lounge and a poolside bar are on-site. All 565 rooms feature thoughtful touches such as bathrobes and slippers, plus free WiFi, free wired Internet and LCD TVs with satellite channels. Other amenities available to guests include 24-hour room service, DVD players and fridges.

    Property amenities

    Internet

    Available in all rooms: Free WiFi and wired Internet
    Available in some public areas: Free WiFi

    Parking and public transport

    Valet parking: HKD 500 per day
    24-hour return airport shuttle (surcharge)
    Limo/town car service

    Food and drink

    Breakfast available for a fee: HKD 371.8 per person
    8 restaurants and 1 coffee shop/cafe
    1 poolside bar and 1 bar
    24-hour room service

    Things to do

    24-hour fitness centre
    Full-service spa
    Outdoor pool
    Sauna
    Hot tub
    Steam room

    Family friendly

    Babysitting/childcare (surcharge)
    Dry-cleaning service
    DVD player
    Free cots/infant beds
    In-room childcare (surcharge)
    Laundry facilities
    Outdoor pool
    Fridge
    Rollaway/extra beds (surcharge)
    Supervised childcare/activities (surcharge)

    Conveniences

    Banquet hall
    Lift
    Free newspapers in reception
    Front-desk safe
    Gift shop/newsstand
    Library

    Guest services

    24-hour front desk
    Concierge services
    Daily housekeeping
    Dry-cleaning service
    Hair salon
    Laundry facilities
    Luggage storage
    Multilingual staff
    Porter
    Tour/ticket assistance
    Turndown service
    Wedding services

    Languages spoken

    Chinese
    English
    Japanese
    Korean

    Business services

    1 meeting room
    Business centre
    Conference space

    Spa

    Aromatherapy
    Body treatments
    Body wraps
    Facials
    Massages
    Thalassotherapy

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom

    More

    Designated smoking areas

    Room amenities

    Bedroom

    Air conditioning
    Blackout drapes/curtains
    Free cots/infant beds
    Premium bedding
    Rollaway/extra beds (surcharge)

    Bathroom

    Bathrobes
    Bidet
    Designer toiletries
    Hairdryer
    Shower/bathtub combination

    Entertainment

    DVD player
    LCD TV
    pay films
    premium channels
    satellite channels

    Food and drink

    Coffee/tea maker
    Free bottled water
    Minibar
    Fridge

    More

    Desk
    Free local calls
    Free newspapers
    Iron/ironing board
    Phone
    Safe
    Slippers
    Turndown service
    4.6

    Exceptional

    5 - Excellent
    448
    4 - Good
    126
    3 - Okay
    25
    2 - Mediocre
    13
    1 - Poor
    6
    4.7
    Cleanliness
    4.7
    Service and Staff
    4.6
    Amenities
    4.5
    Property condition

    3/5

    • Liked: Property conditions & facilities

    I stayed here for the first time about 6 months ago, and it was truly the best hotel experience that I ever had. This time was disappointing. There was some issue on the checkin, took a long time. The room was not very clean (some sticky something on the night table), the AC, although set to 19, never made it below 20.5, and the staff was just not the same as on the last trip.

    Stayed 1 night in Jan 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 3 nights in Jan 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 1 night in Dec 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities

    Friendly attentive staff and room cleanliness superb

    Stayed 1 night in Dec 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    It's a 5 star hotel for a reason!

    Can't really go wrong with the Shang. Service is excellent. Bed's are insanely comforytable. Rooms are a bit dated but overall hard to fault.

    Stayed 1 night in Dec 2019

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