20 Mar 2019 by Mandarin Oriental, Hong Kong
Dear Guest Thank you for staying with us in Hong Kong and for sharing your kind review here. We are delighted to read that you enjoyed your stay with us. Also, we are glad to know that you loved the decoration and furniture. At the same time, thanks for the comment regarding the iron and ironing board. We are pleased to inform you that we can provide you an iron and ironing board, with just a phone call to our Housekeeping team, during your stay. We look forward to welcoming you back in the near future. Best regards Richard Langonne Hotel Manager Mandarin Oriental, Hong Kong
8 Jul 2019 by Richard Langonne, Hotel Manager
Dear Guest, Thank you very much for choosing to stay at Mandarin Oriental, Hong Kong and for sharing your valuable feedback with us. We are pleased to read that you enjoy your stay with us. We have duly noted your feedback on the customer experience. Kindly rest assured that your feedback has been shared with the relevant department head as we constantly look for ways to better fulfill our guests’ expectations. Please let us know if we can be of any further assistance, and we look forward to the opportunity to welcoming you back in the not too distant future. Warm regards, Richard Langonne Hotel Manager Mandarin Oriental, Hong Kong
Mandarin Oriental, Hong Kong offers its guests a full-service spa, an indoor pool, and a health club. There are 10 restaurants on site. You can unwind with a drink at one of the 3 bars/lounges. A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee. There's an onsite 24-hour business centre. A sauna, spa services, and tour or ticket assistance are also featured at the luxury Mandarin Oriental, Hong Kong. Parking is available for a fee. This 5-star Hong Kong hotel is smoke free.
Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)
Available in some public areas: WiFi (surcharge) , Wired Internet access - surcharge
Valet parking (surcharge)
Mandarin Oriental, Hong Kong offers 499 forms of air-conditioned accommodation with DVD players and minibars. A pillow menu is available. Televisions come with cable channels and pay-per-view films. Rooms have partially open bathrooms. Bathrooms include a separate bath and shower, bathrobes, slippers and designer toiletries. This Hong Kong hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Mandarin Oriental, Hong Kong has 10 restaurants on site.
24-hour room service is available.
Recreational amenities at the hotel include an indoor pool, a health club and a sauna.
The Mandarin Spa has massage/treatment rooms and couples treatment room(s). Services include Thai massages, facials, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a spa tub.
The spa is open daily.
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Special check-in instructions:
Front desk staff will greet guests on arrival.
This property permits up to 1 crib (infant bed) or 1 rollaway/extra bed per guestroom.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. Safety features at this property include a smoke detector, a security system and window guards. This property advises that enhanced cleaning and safety measures are currently in place.Disinfectant is used to clean the property, and guests are provided with hand sanitiser.For traveller safety, the following measures are in place: social distancing measures are in place; contactless check-in and check-out are available; staff at the property wear personal protective equipment.Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. For guests' safety, the property includes a smoke detector, a security system and window guards in all accommodation. This property advises that enhanced cleaning and safety measures are currently in place.Disinfectant is used to clean the property, and guests are provided with hand sanitiser.For traveller safety, the following measures are in place: social distancing measures are in place; contactless check-in and check-out are available; staff at the property wear personal protective equipment.Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.