9 Nov 2018 by The Excelsior, Hong Kong
Dear Tracey Thank you so much for your feedback. You words touch our hearts and keep us motivated. We look forward to welcoming you again soon in the future. Best The Excelsior, Hong Kong
The Excelsior Hong Kong offers its guests a full-service spa, a 24-hour health club, and a sauna. There are 4 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. Business amenities include a business centre and a limo/town car service. Event space at this hotel measures 15000 square feet (1394 square metres) and includes conference rooms. Spa services, tour or ticket assistance, and multilingual staff are also featured at the luxury The Excelsior Hong Kong. An airport shuttle (available at scheduled times) is available for a fee. Parking is available for a fee. This 5-star Hong Kong hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet , High-speed internet access , Internet access (surcharge)
Available in some public areas: Free WiFi , Free wired internet , Wired internet access - surcharge
Valet parking (surcharge)
The Excelsior Hong Kong offers 869 accommodations with iPod docking stations and minibars. LCD televisions come with satellite channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include laptop-compatible safes and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.
For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
ToTTs and Roof Terrace – This restaurant specialises in Modern European cuisine and serves brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).
Yee Tung Heen – This restaurant specialises in Chinese cuisine and serves lunch and dinner.
Cammino – This restaurant specialises in Italian cuisine and serves brunch, lunch and dinner.
Cafe on the 1st – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Dickens Bar – This pub specialises in British cuisine and serves brunch, lunch, dinner and light fare. Happy hour is offered.
24-hour room service is available.
Recreational amenities at the hotel include a 24-hour health club and a sauna.
The recreational activities listed below are available either on-site or nearby; fees may apply.
The on-site spa has massage/treatment rooms. Services include hot stone massages, facials, body wraps and body scrubs. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
The Excelsior Hong Kong offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Diners Club and JCB International.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.