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5.0 out of 5

"ALL OF THE STAFF WERE EXCEPTIONAL AND WE LOVED THE HOTEL ,LOCATION 10 MINUTE WALK TO CENTRAL AND PACIFIC PLACE. NOT ALL FACILITIES ARE OPEN BUT THE HO ... " More

By a verified traveller on Sat 21 Apr 2018

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Superior Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
£232* Per night/room 22 Jul - 23 Jul

N1 Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room Long Stay

Bed Count 1 King Bed Maximum Occupancy 2 Max

N2 Grand Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

N3 Grand Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Signature Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they enjoy the breakfast at The Murray, Hong Kong, a Niccolo Hotel. During your stay, you're just a quick walk from Hong Kong Park. Enjoy features like free WiFi in public areas, plus 5 restaurants and 2 bars.

  • Free WiFi and wired Internet
  • Grab something to eat at one of the 5 restaurants, or stop for a drink at one of the 2 bars/lounges
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests speak favourably about the location and the breakfast
  • Steps from Hong Kong St. John's Cathedral and Hong Kong Park
  • Cats and dogs welcome for a fee

The Murray, Hong Kong, a Niccolo Hotel ratings based on 2 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Murray, Hong Kong, a Niccolo Hotel

Everyone (2)
5 out of 5

Posted by on 15 May 2019

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5 out of 5
ALL OF THE STAFF WERE EXCEPTIONAL AND WE LOVED THE HOTEL ,LOCATION 10 MINUTE WALK TO CENTRAL AND PACIFIC PLACE. NOT ALL FACILITIES ARE OPEN BUT THE HOTEL MET OUR NEEDS. WE ARRIVED FROM DUBAI AT 07.15 AM AND WERE CHECKED IN IMMEDIATELY (CHECK IN OFFICIALLY 14.00). THIS WAS GREAT SERVICE AT NO EXTRA COST.

Posted by on 21 Apr 2018

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About the The Murray, Hong Kong, a Niccolo Hotel

Location 22 Cotton Tree Drive,Central, Hong Kong,

Property Features

There are 5 restaurants on site, along with a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. WiFi and wired Internet are free in public spaces. Event space at this hotel measures 20452 square feet (1900 square metres) and includes conference centres. A 24-hour health club, a rooftop terrace, and spa services are also featured at the luxury The Murray, Hong Kong, a Niccolo Hotel. The hotel can provide concierge services and wedding services. Parking is available for a fee. A complete renovation of The Murray, Hong Kong, a Niccolo Hotel was completed in December 2017. This 5-star Hong Kong hotel is smoke free.

  • 336 guestrooms or units
  • 25 levels
  • 5 dining venues
  • 2 bars or lounges
  • 6 conference rooms
  • 20452 sq ft of conference space
  • 1900 sq. m of conference space
  • Deli
  • Terrace on the roof
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Fridge

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge)

Transport

  • Train station: Hong Kong Central Station (1.3 km / 0.8 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

The Murray, Hong Kong, a Niccolo Hotel offers 336 air-conditioned accommodations with minibars and a safe. Beds feature down comforters and premium bedding. A pillow menu is available. Smart televisions come with premium digital channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a shower, bathrobes, slippers and designer toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

  • Minibar
  • In-room dining (24 hours)
  • Smart television
  • Digital channels
  • Premium channels
  • Films for purchase
  • Fridge
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Pillow options
  • Shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board available
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible
  • Toothbrush and toothpaste

Food & Drink

For a fee, guests can enjoy a full breakfast daily.

The Murray, Hong Kong, a Niccolo Hotel has 5 restaurants on site.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour health club.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 12:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The credit card used to book the reservation must be presented by the cardholder at check-in.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: HKD 800 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 per room (weight limit: 22 lbs)
  • Pets cannot be left unattended

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector, a security system and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a smoke detector, a security system and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-in and contactless check-out are available. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: HKD 475 per person (approximately)
  • Self-parking fee: HKD 700 per day
  • Pet fee: HKD 800 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Murray Hong Kong Niccolo Hotel
  • Murray Niccolo Hotel
  • Murray Hong Kong Niccolo
  • Murray Niccolo
  • The Murray, Hong Kong, a Niccolo Hotel Hotel
  • The Murray, Hong Kong, a Niccolo Hotel Hong Kong
  • The Murray, Hong Kong, a Niccolo Hotel Hotel Hong Kong

Awards & Affiliations

Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

The property is a member of the Leading Hotels of the World.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.