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Studio, View

Bed Count 1 King Bed Maximum Occupancy 2 Max
£385* Per night/room 26 Oct - 27 Oct

Studio 70 Harbour View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, Harbour View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Studio 80 Harbour View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio, View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the nice bathrooms at The Upper House. During your stay, you're just a quick walk from Pacific Place. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour fitness centre. Built in 2009, this 5-star hotel has 117 rooms over 49 floors. Each room includes amenities such as free WiFi and a deep-soaking bathtub.

  • Air-conditioned rooms with Select Comfort beds, deep-soaking bathtubs and separate sitting areas
  • Free WiFi
  • Enjoy Modern European cuisine while dining at Cafe Gray Deluxe
  • Full breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a 24-hour fitness centre and complimentary bicycles
  • Guests speak favourably about the proximity to public transport and the helpful staff
  • Steps from Pacific Place and 12 minutes on foot from Victoria Harbour
  • Airport pick-up shuttle service available for a fee

The Upper House ratings based on 2 verified reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for The Upper House

Everyone (1)
5 out of 5

Luxuriöse Oase im pulsierenden Hongkong

Pros: Der Service ist hervorragend und sehr persönlich, Gian von der Reception war in allen Belangen sehr hilfsbereit. Café Gray lässt keine Wünsche offen.
Location: Sehr zentral gelegen, Peak und Metro in Fussdistanz. Man Mo Tempel. Shopping.
Wir haben das Upper House für einen Ferienaufenthalt in Hongkong gewählt. Grosszügigkeit und Ausstattung der Zimmer sind ausserordentlich.

Posted by , from Klosters, Schweiz on 3 Dec 2017

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5 out of 5
The whole stay was just perfect. Highly recommendable!

Posted by on 28 Nov 2017

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About the The Upper House

Location Pacific Place, Hong Kong,

Property Features

The Upper House offers its guests a 24-hour fitness centre and complimentary bicycles. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Business amenities include a business centre and a limo/town car service. Event space at this hotel measures 1238 square feet (115 square metres) and includes conference rooms. A terrace, tour or ticket assistance, and multilingual staff are also featured at the luxury The Upper House. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. For a fee, parking is available. This Art Deco Hong Kong hotel is smoke free.

  • 1 building
  • 117 guestrooms or units
  • 49 levels
  • 1238 sq ft of conference space
  • 115 sq. m of conference space
  • Built in 2009
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Fridge
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Hong Kong (HKG-Hong Kong Intl.) (38.5 km / 23.9 mi)
  • Train station: Hong Kong Wan Chai Station (1 km / 0.6 mi)
  • Property shuttles: Airport pick-up
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

The Upper House offers 117 forms of accommodation with minibars (stocked with some free items) and espresso makers. This accommodation offers separate sitting areas. Select Comfort beds feature Frette Italian sheets. 42-inch Plasma televisions come with pay-per-view films. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries. This Hong Kong hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

  • Sitting area
  • Select Comfort beds
  • Deep-soaking tub
  • Stocked minibar (select free items)
  • In-room dining (24 hours)
  • HD television
  • Films for purchase
  • Fridge
  • Espresso maker
  • Electric kettle
  • Frette Italian linens
  • Separate shower and tub
  • Rainfall showerhead
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Local calls (free)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10:30 AM.

Cafe Gray Deluxe – This restaurant specialises in Modern European cuisine and serves breakfast, lunch and dinner.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness centre and complimentary bicycles.

  • Free bicycles on site

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for HKD 880.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Commonly touched surfaces are cleaned with disinfectant between stays, and bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitisation guidelines.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between HKD 250 and HKD 300 per person (approximately)
  • Airport shuttle fee: HKD 1200 per vehicle
  • Self-parking fee: HKD 800 per day
  • Valet parking fee: HKD 800 per day
  • Rollaway bed fee: HKD 880.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Upper House
  • Upper House Hong Kong
  • Upper House Hotel
  • Upper House Hotel Hong Kong
  • The Upper House Hong Kong
  • The Upper House Hotel Hong Kong
  • The Upper House Hong Kong
  • The Upper House Hotel
  • The Upper House Hong Kong
  • The Upper House Hotel Hong Kong

You should know

  • The Upper House offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

The Upper House is listed in the 2020 Condé Nast Traveller Gold List of the world's best places to stay.

The property is a member of Preferred Hotels & Resorts.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.