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"Reception staff very friendly. Room spacious and clean, especailly as a budget room. Outside areas looking quite sad and unkept (Probably a cut back i ... " More

By a verified traveller on Sat 08 Jul 2017

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Hotel Description

Our customers tell us that they enjoy the breakfast at Britannia Basingstoke Country Hotel & Spa. During your stay, you'll be close to Odiham Castle. Enjoy features like free self-parking, plus an indoor pool and a restaurant. This 4-star hotel has 100 rooms over 2 floors. Enjoy your stay with amenities like digital TV channels and a coffee maker in each room.

  • All rooms offer digital TV, room service (during limited hours) and coffee/tea makers
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served weekdays for a fee
  • WiFi for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a health club, a steam room and a sauna
  • Guests speak favourably about the family-friendly amenities and the quiet location
  • Just a 4-minute drive from Odiham Castle and a few minutes from Basing House
  • Dogs welcome for a fee (restrictions apply)

Double Room (Budget)

Bed Count 1 Double Bed Maximum Occupancy 2 Max
£33* Per night/room 20 Oct - 21 Oct

Standard Single Room

Bed Count 1 Single Bed Maximum Occupancy 1 Max

Standard Double Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Standard Twin Room

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Premium Double Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Britannia Basingstoke Country Hotel & Spa ratings based on 11 verified reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Britannia Basingstoke Country Hotel & Spa

Everyone (7) Couples (2) Business (1)
1 out of 5
Do not book this hotel!!! The place is filthy and needs a complete renovation. What was once probably a beautiful hotel with great facilities in the 70’s is now a tired reck. My room was a”premium room” and was awful so I dread to think what a budget room was like. I ordered a latte at the bar and the glass arrive with a thick layer of ingrained coffee scum from where the glass had not been washed. I paid £100ish per night for two nights and it is the worst hotel I have ever stayed in.

Posted by on 5 Oct 2019

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2 out of 5

Posted by on 26 Aug 2019

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2 out of 5

Could be nice hotel

Pros: Staff
Cons: Refurbishment of hotel
Hotel looks very pleasing but is very sad and tired. First room we checked into the bathroom light kept going out with no means of putting on again from within bathroom. Bathroom also had mould in between tiles ! Staff very pleasant and moved us to a much larger room with large double bed and two singles. However pipe holding shower head was only attached to wall at top, still mould between tiles plus all double glazing within room had blown. Minor point but for a 4 star hotel no toiletries apart from shower gel attached to wall. Lounge full of guys watching football in the evening.

Posted by , from U.K. on 25 Sep 2017

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4 out of 5

Nice hotel for stop over

Reception staff very friendly. Room spacious and clean, especailly as a budget room. Outside areas looking quite sad and unkept (Probably a cut back in keeping expenses down, saying that pleasant to sit in on a very hot evening and eat Supper. (food from bar very expensive for what it is) Would use hotel again.

Posted by , from Devon on 8 Jul 2017

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4 out of 5

Lovely

Clean, large room. Helpful reception staff. Dog friendly

Posted by , from stevenage on 30 May 2017

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3 out of 5

Convenient Stay

Pros: Breakfast
Cons: Cleaning
Location: Don't know
The hotel is on a main road so from 05:30hrs it is quite noisy. The room was mostly clean but the extractor fan over the shower has not been cleaned for some time. The room was a good size, the right temperature and the bed was comfortable. The en-suite was large and clean but the light over the mirror was flicking on and off. Breakfast was fresh and plentiful. A good hotel for a short business stop at a reasonable price.

Posted by , from Stafford on 15 Mar 2017

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5 out of 5

Nice comfortable hotel

I stayed for 2 nights at this hotel and am planning my next break! the rooms were nice and comfortable, spa and pool was lovely, had the whole area to myself! Nice relaxing time!

Posted by , from Reading on 17 Feb 2017

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2 out of 5

Overnight stay following local wedding.

Pros: Nothing in particular.
Cons: See above.
Location: No idea.
The lady on reception was very friendly and helpful when I telephoned in advance of my booking. I was expecting great things. On checking in that evening, the two gentlemen in reception were not quite as friendly. I was very disappointed in the standard of the room - it was shabby and looked in need of a bit of care and attention. Net curtains hanging off the railing where they were torn. Two lightbulbs were completely missing. The bed was uncomfortable. There was a sign in the bathroom saying not drinking water and yet no bottled water was provided. Toiletries provided in the bathroom consisted of one tablet of soap. There was a strange vent area in the ceiling which I presume was to do with air conditioning(?), however it became illuminated when the room lights were on so gave a very creepy feeling that someone might drop in or be spying on you! The lady at the breakfast check-in was rather unfriendly. Not the 4* I was expecting.

Posted by , from Horsham on 23 Nov 2016

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2 out of 5

The breakfast was awful ! everything was "wet"

Pros: The guy who was on nights was the only help full person we came into contact with. The room cleaners made a good job of the room.
Cons: Breakfast/Double bed/bathroom plug (or lack of)
Location: Tons of things to do within a short drive.
The hotel was just OK. we could not get a plug for the wash hand basin in the bathroom despite several requests to supply one. we ended up using a piece of wet toilet paper in order to use the sink. The breakfast was appalling. The sausages had been cooked in a "steam oven" according to the manger on duty, and then grilled only they forgot to do the grill bit. Tomatoes were uncooked and the mushrooms looked as though they had been boiled. All this was serviced by a restaurant manageress who appeared to have lost her smile muscles and had a smaller fan club than Attilla the Hun. The double bed didn't have any legs i.e. it was set on the floor and was a constant trip hazard both myself and my wife were constantly stubbing our toes or falling over the corners

Posted by , from Donegal on 18 Oct 2016

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4 out of 5

nice time

We arrived and our room was a twin, we had booked a double and this was changed without questioning. At the evening meal the waitresses questions regarding our stay were a little inappropriate and there was a discussion regarding the amount of tomato sauce that was being wasted, which in all honesty we did not need to hear. The breakfast I felt was expensive, there was a good choice, I feel a staggered price would be better I only had fruit and at 14.95 expensive.the pool was closed for re-furb

Posted by on 1 Sep 2013

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About the Britannia Basingstoke Country Hotel & Spa

Location Scures Hill, Hook, England RG27 9JS

Property Features

Britannia Basingstoke Country Hotel & Spa offers its guests an indoor pool, a health club, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is available in public spaces for a fee. Event space at this hotel measures 9623 square feet (894 square metres) and includes conference rooms. The business-friendly Britannia Basingstoke Country Hotel & Spa also features a terrace, a garden, and laundry facilities. Free self parking is available. This 4-star Hook hotel is smoke free.

  • 1 building
  • 100 guestrooms or units
  • 2 levels
  • 9623 sq ft of conference space
  • 894 sq. m of conference space
  • Dining venue
  • Bar or lounge
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Terrace
  • Garden
  • Computer for guest use
  • Television in lobby
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Free self parking

Transport

  • Airport: London (LHR-Heathrow) (52.4 km / 32.5 mi)
  • Train station: Hook Station (2.5 km / 1.6 mi)
  • Parking: Free self parking

Room Amenities

Britannia Basingstoke Country Hotel & Spa offers 100 forms of accommodation with a safe and coffee/tea makers. Each accommodation is individually furnished and decorated. Televisions come with digital channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and a hairdryer. This Hook hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • Television
  • Digital channels
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Food & Drink

For a fee, guests can enjoy a full breakfast on weekdays from 6:30 AM and 9 AM.

Scures Restaurant – This restaurant serves breakfast and dinner.

Lounge Bar – This bar serves lunch, dinner and light fare.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Fitness classes on site
  • Yoga classes/instruction on site

Spa Services

  • Sauna in spa
  • Steam room in spa
  • Number of treatment rooms 4

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Hotel Policies

Check-in

  • Check-in time ends at 3 PM
  • Check-in time starts at 3 PM

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 25 per night.
  • Free cribs (infant beds)!

Pets

  • Pets: GBP 10.00 per pet, per stay
  • Only dogs are allowed
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between GBP 10.00 and GBP 15.00 for adults, and GBP 5.00 and GBP 10.00 for children (approximately)
  • Fee for in-room wireless Internet: GBP 7 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: GBP 7.00 per night (rates may vary)
  • Pet fee: GBP 10.00 per pet, per stay
  • Rollaway bed fee: GBP 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Britannia Basingstoke Country Hotel
  • Britannia Basingstoke Country
  • Basingstoke Country Hotel
  • Basingstoke Country Hotel Spa
  • Britannia Basingstoke & Hook
  • Britannia Basingstoke Country Hotel & Spa Hook
  • Britannia Basingstoke Country Hotel & Spa Hotel
  • Britannia Basingstoke Country Hotel & Spa Hotel Hook

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.