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"Really nice hotel, a good option if you have to travel from Gatwick early morning as transportation leave from outside the hotel door for £4. " More

By a verified traveller on Thu 24 Oct 2019

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Quadruple Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Executive Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Triple Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us they enjoy Airport Inn Gatwick's good location. During your stay, you'll be close to Gatwick Aviation Museum. Features include a restaurant, a bar and breakfast (surcharge). This 3-star hotel has 125 rooms over 6 floors. Each room includes amenities such as cable TV channels and a coffee maker.

  • All rooms offer 24-hour room service, cable TV and coffee/tea makers
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • WiFi for a fee
  • Self-parking available for a fee
  • Amenities include a front-desk safe, conference space and a computer
  • Guests speak favourably about the comfortable guestrooms and the proximity to the airport
  • Just a 4-minute drive from Gatwick Aviation Museum and a few minutes from Manor Royal Business Park
  • Airport shuttle service available for a fee
  • Pets welcome for a fee

Airport Inn Gatwick ratings based on 14 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Airport Inn Gatwick

Everyone (10) Couples (1) Family (1)
4 out of 5

Posted by on 6 Feb 2020

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4 out of 5
Really nice hotel, a good option if you have to travel from Gatwick early morning as transportation leave from outside the hotel door for £4.

Posted by on 24 Oct 2019

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5 out of 5

Posted by on 4 Oct 2019

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3 out of 5

Posted by on 8 Jul 2019

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1 out of 5
rooms need updating staff need training on customer service don't go for for breakfast unless you want to be ill

Posted by on 19 May 2019

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2 out of 5

Posted by on 18 May 2019

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4 out of 5

Posted by on 13 Apr 2019

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2 out of 5
Very worn out hotel in desperate need of refurbishment. The rooms probably feel dirtier than they actually are because of their bad condition. The staff always seem to be a bit lost, e.g. not knowledgeable, and I'm not confident that they have ever forwarded my feedback.

Posted by on 30 Jan 2019

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2 out of 5

Not great

Pros: Not much
Cons: A serious clean. Its tired and dirty.
Location: Far enough away for a 10 pound taxi journey. Bus costs money to get a lift to airport and bank machine wasn't working.
Booked a quad room for my family and it was super small with bunk beds. The kids were delighted with the bunk beds but could have been nice to know. It was a standard room so very tight in space. The whole hotel felt very dirty. One lift doesn't go to the ground floor. 20 minutes free WiFi? Pah. Bit of a shithole and even though it may not be a top end price to stay there, I feel it could be at least clean.

Posted by , from Ireland on 25 Jul 2018

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4 out of 5

Overnight near Gatwick Airport

Pros: Its proximity to the airport and the excellent English breakfast. The bed was extremely comfortable.
Cons: The room was somewhat shabby, but the bed was extremely comfortable.
The hotel is close to the airport and serviced by a bus to both terminals. It was just what I needed after two back-to-back longhauls.

Posted by , from Terceira, Azores on 22 Mar 2018

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Renovations + Closures

This property is closed from 11 November 2020 to 25 March 2021 (dates subject to change).

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is available in public spaces for a fee. An airport shuttle (available 24 hours) is available for a fee. The business-friendly Airport Inn Gatwick also features multilingual staff, 24-hour room service, and express check-out. Limited parking is available for a fee and is offered on a first-come, first-served basis. Smoking is allowed in designated areas at this 3-star Horley hotel.

  • 125 guestrooms or units
  • 6 levels
  • Dining venue
  • Bar or lounge
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Computer for guest use
  • Lift
  • Smoking in designated areas

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Gatwick Airport (LGW) (4.7 km / 2.9 mi)
  • Train station: Horley Station (1.7 km / 1 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Airport Inn Gatwick offers 125 forms of accommodation with a safe and coffee/tea makers. Cable televisions are provided. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on request.

  • In-room dining (24 hours)
  • Television
  • Cable channels
  • Coffee maker
  • Cots (free)
  • Housekeeping (on request)
  • Hairdryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a English breakfast daily from 7 AM to 9:30 AM.

Airport Inn Gatwick has a restaurant on site.

24-hour room service is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets: GBP 10.00 per pet, per night

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wear personal protective equipment
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property does not follow a brand or regulatory agency's sanitisation guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Service animals not allowed
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between GBP 10.50 and GBP 10.50 for adults, and GBP 5.25 and GBP 5.25 for children (approximately)
  • Fee for in-room wireless Internet: GBP 7 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: GBP 7.00 per 24-hour period (1-device limit, rates may vary)
  • Airport shuttle fee: GBP 4.00 per person (one-way)
  • Airport shuttle fee per child: GBP 0.00 (one-way), (from 3 to 15 years old)
  • Self-parking fee: GBP 7.00 per night
  • Pet fee: GBP 10.00 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Airport Inn Gatwick
  • Airport Inn Gatwick Horley
  • Airport Gatwick Horley
  • Airport Inn Gatwick Hotel
  • Airport Inn Gatwick Horley
  • Airport Inn Gatwick Hotel Horley

You should know

  • Airport Inn Gatwick offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.