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"Great place, very quiet, good parking. Very nice staff " More

By a verified traveller on Fri 07 Feb 2020

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Hotel Description

Our customers tell us that they can't get enough of the restaurant at Best Western Gatwick Skylane Hotel. During your stay, you'll be close to Manor Royal Business Park. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant. This 3-star hotel has 73 rooms over 3 floors. Each room includes amenities such as free WiFi and a flat-screen TV.

  • Air-conditioned rooms with 24-hour room service, flat-screen TVs and coffee/tea makers
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a restaurant, a coffee shop and a bar/lounge
  • English breakfast served daily for a fee
  • Extended parking available for a fee
  • Services include dry cleaning/laundry, concierge services and luggage storage
  • Guests have good things to say about the accommodation for the cleanliness and overall comfort
  • 6 minutes by car from Manor Royal Business Park and 10 minutes from County Mall Shopping Centre
  • Airport shuttle service available for a fee

Standard Room, 2 Single Beds, Non Smoking

Bed Count 2 Single Beds Maximum Occupancy 2 Max
£47* Per night/room 10 Aug - 11 Aug

Standard Room, Multiple Beds, Non Smoking

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Standard Room, Multiple Beds, Non Smoking

Bed Count 1 Double Bed Maximum Occupancy 4 Max

Standard Room, 1 Double Bed, Non Smoking

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Best Western Gatwick Skylane Hotel ratings based on 11 verified reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Gatwick Skylane Hotel

Everyone (6) Couples (1) Business (1) Family (1) Other (1)
5 out of 5
Great place, very quiet, good parking. Very nice staff

Posted by , from Nottingham on 7 Feb 2020

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5 out of 5
Now have a lift installed. Great for heavy cases.

Posted by on 22 Nov 2019

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Comment from Hotel Management

5 Dec 2019 by Mukesh

Thank you for your positive feedback. So glad that the changes we are making are the right ones. Thank you again. Mukesh Kumar, General Manager

5 out of 5

Posted by on 23 Sep 2019

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Comment from Hotel Management

17 Oct 2019 by Mukesh

Thank you for your great feedback. It's always nice to hear when our guests enjoy their stay with us. Thank you again, Mukesh Kumar, General Manager

3 out of 5
Reception staff very abrupt but hotel was clean and served our purpose.

Posted by on 20 May 2019

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3 out of 5

Posted by on 31 Jan 2019

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3 out of 5
The hotel needs more staff on reception. It is busy with people arriving to check in and people arriving from holiday to collect their cars. 1 person is not enough, very slow check in. The breakfast was lovely, but not having a plate warmer means that you are putting hot food onto cold plates. this is very unsatifactory. The bathrooms have no heating apart from an electric towel rail, so the bathroom is freezing in winter. The duvet cover is not big enough for the bed. The hotel is clean and up to date and comfortable. It is cheaper to book breakfast on the day, £7.95 than booking on line £8.50.

Posted by on 31 Jan 2019

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3 out of 5

Posted by on 31 Jan 2019

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4 out of 5

Served purpose

Everything about hotel was fine... For the price, was decent value for money. Had an issue waiting for shuttle; it didn't arrive for long time due to some miscommunication, but they didn't charge us in the end.

Posted by on 30 Sep 2017

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3 out of 5

Transfer Hotel

The room was clean and tidy, the air condirioning did not work properly so the room was quite hot. Parking was difficult because of the parking of holiday parkers. My daughter had to climb in the passager side to be able to get to the driving side as an inconsiderate person had parked so close. Would not recommend for more than 1 night.

Posted by , from Swindon on 6 Aug 2016

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2 out of 5

Unfriendly staff

The staff seemed unfriendly and uninterested, the bedding even had a few holes. I couldn't wait to leave early in the morning! For £60 for a single night, it is not worth it - I will consider others next time I commute from Gatwick airport.

Posted by on 29 Oct 2014

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About the Best Western Gatwick Skylane Hotel

Location 34 Bonehurst Road, Horley, England RH6 8QF

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. You'll find a business centre on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Best Western Gatwick Skylane Hotel also features concierge services, dry cleaning/laundry services, and 24-hour room service. An airport shuttle (available during limited hours) is available for a fee. Limited free parking is available on a first-come, first-served basis. This 3-star Horley hotel is smoke free.

  • 73 guestrooms or units
  • 3 levels
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Long-term parking (surcharge) , Free self parking , Parking (limited spaces)

Transport

  • Airport: London (LGW-Gatwick) (7 km / 4.3 mi)
  • Train station: Horley Station (2.2 km / 1.3 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking; extended parking available for a surcharge

Room Amenities

Best Western Gatwick Skylane Hotel offers 73 forms of accommodation with a safe and coffee/tea makers. Flat-screen televisions come with satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Climate control
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a English breakfast daily from 6:30 AM to 9:30 AM.

Watershed Restaurant – This restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar.

24-hour room service is available.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at 2 AM
  • Check-in time starts at 2 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Airport shuttle service is available from 6:00 AM to 11:30 PM. Fees may apply. Contact the property in advance to make arrangements.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Airport transport is offered from 6:00 AM to 11:30 PM. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • Staffed front desk
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: GBP 8.50 per person (approximately)
  • Airport shuttle fee: GBP 3 per person (one-way)
  • Airport shuttle fee per child: GBP 3 (one-way)
  • Extended parking fee: GBP 8.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Days Gatwick
  • Days Gatwick Hotel
  • Days Hotel Gatwick
  • Gatwick Days Hotel
  • Hotel Days Gatwick
  • Best Western Gatwick Skylane Hotel Horley
  • Best Western Gatwick Skylane Hotel
  • Best Western Gatwick Skylane Horley
  • Best Western Gatwick Skylane
  • Gatwick Skylane Hotel Horley
  • Best Western Gatwick Skylane Hotel Hotel
  • Best Western Gatwick Skylane Hotel Horley
  • Best Western Gatwick Skylane Hotel Hotel Horley

You should know

  • Best Western Gatwick Skylane Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.