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3.8 out of 5

"The hotel is in a good location, very close to Horta's marina and within easy walking distance of Monte da Guia and Porto Pim. Restuarant was ok, with ... " More

By a verified traveller on Tue 09 Apr 2019

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Double or Twin Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max
£52* Per night/room 1 Oct - 2 Oct

Double or Twin Room (Pico View)

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Classic Plus Double or Twin Room

Bed Count 2 Single Beds Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they enjoy the free breakfast at Hotel do Canal. During your stay, you're just a quick walk from Horta Historic Center. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant. Built in 2004, this 4-star hotel has 103 rooms over 3 floors. Each room includes amenities such as free WiFi and a flat-screen TV.

  • Air-conditioned rooms with flat-screen TVs, minibars and room service (during limited hours)
  • Free buffet breakfast served daily
  • Free WiFi
  • Free covered self-parking
  • Options for a bite to eat or a relaxing drink include a restaurant, a coffee shop and a bar/lounge
  • Services include babysitting, dry cleaning/laundry and tour or ticket assistance
  • On-site recreation includes a fitness centre and a sauna
  • Guests like the restaurant and breakfast
  • Steps from Horta Historic Center and Peter's Scrimshaw Museum
  • Airport shuttle service available for a fee

Hotel do Canal ratings based on 4 verified reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel do Canal

Everyone (3) Couples (1)
3 out of 5
The hotel is in a good location, very close to Horta's marina and within easy walking distance of Monte da Guia and Porto Pim. Restuarant was ok, with a good choice at breakfast

Posted by , from Southampton, UK on 9 Apr 2019

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Comment from Hotel Management

15 Apr 2019 by Arlene

Dear Guests, Thank you for staying with us. We appreciate your feedback. We hope to meet you again. Best regards. Arlene Nazaré Manager

4 out of 5

Posted by on 30 Apr 2019

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Comment from Hotel Management

30 Apr 2019 by Arlene

Dear Guest, We appreciate your feedback. Thank you for staying with us. Best regards. Arlene Nazaré Manager

4 out of 5

Gutes Hotel gerade beim Hafen

Zimmer sind in Ordnung und das Frühstücksbuffet ist auch okey. Hotel hat einen Wellnessbereich mit Sauna, Dampfbad und Whirlpool. Letzter war etwas zu kühl. Wellnessbereich war fast immer leer.

Posted by on 3 Jun 2017

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Comment from Hotel Management

7 Jun 2017 by Nazaré

Sehr geehrter Kunde, Wir danken Ihnen, dass Sie sich für ein Hotel der Bensaude Hotelgruppe entschieden haben. Wir haben uns sehr über Ihre Rückmeldung gefreut und hoffen, Sie bald wieder im Hotel do Canal begrüssen zu dürfen! Mit freundlichen Grüssen, Arlene Nazaré Die Hoteldirektion

4 out of 5

Tauchreise

war alles i.O. gutes Frühstück die Angestellten sehr freundlich und hilfsbereit.

Posted by on 15 Sep 2015

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Property Features

Hotel do Canal offers its guests a marina, a spa tub, and a sauna. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and a meeting room. Event space at this hotel measures 2530 square feet (235 square metres) and includes conference rooms. A fitness centre, spa services, and a terrace are also featured at the luxury Hotel do Canal. Free self parking is available. This 4-star Horta hotel is smoke free.

  • 1 building
  • 103 guestrooms or units
  • 3 levels
  • 2530 sq ft of conference space
  • 235 sq. m of conference space
  • Built in 2004
  • Buffet breakfast (free)
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Horta (HOR) (8.5 km / 5.3 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Hotel do Canal offers 103 forms of accommodation with minibars and a safe. Flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Films for purchase
  • Shower and tub combination
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Bidet
  • Desk
  • Blackout drapes
  • Climate control
  • Ensuite bathroom
  • Wardrobe or cupboard

Food & Drink

Guests are served a free buffet breakfast daily from 7:30 AM to 10:30 AM.

Clipper Restaurant – This restaurant serves breakfast, lunch and dinner.

Clipper Bar – This bar only serves light fare.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a spa tub, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Safari nearby
  • Ecotours nearby
  • Boat tours nearby
  • Snorkelling nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Scooter/moped rentals nearby

Spa Services

  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 34.0 per night.
  • Cots (infant beds) are available for EUR 17.0 per night.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitisation practices of Clean & Safe (Portugal) guidelines.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Clean & Safe (Portugal)
  • Property Registry Number – 895
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: EUR 17.0 per night
  • Rollaway bed fee: EUR 34.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Canal Horta
  • Hotel Canal Horta
  • Do Canal Horta
  • Do Canal Hotel Horta, Faial Island
  • Hotel Do Canal Horta, Faial Island
  • Hotel Canal
  • Hotel do Canal Hotel
  • Hotel do Canal Horta
  • Hotel do Canal Hotel Horta

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.