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4.0 out of 5

"An excellent place to bring foreigners. Just one sore point regarding the leisure facilities....the sauna facilities were too small...and there was no ... " More

By Eric44 on Thu 22 May 2014

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Gorge View Family Room -2 Queen Beds for 3

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Gorge View Family Room -2 Queen Beds for 2

Bed Count 2 Queen Beds Maximum Occupancy 3 Max

Garden View Quad Suite-2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Garden View Triple Suite-2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Gorge View Family Room -2 Queen Beds for 4

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Honeymoon Studio-1 King Bed for 2

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they enjoy the helpful staff at Silks Place Taroko. During your stay, you're just a quick walk from Tianxiang Scenic Area. Features include free WiFi in public areas, plus 2 restaurants and a full-service spa. Built in 1991, this 4.5-star hotel has 160 rooms over 3 floors. Free WiFi and deep-soaking baths are available in all rooms.

  • Air-conditioned rooms with deep-soaking baths, LCD TVs and fridges
  • Free WiFi
  • Enjoy Asian cuisine while dining at Mei Yuan Restaurant
  • Take a swim in the indoor and outdoor pools
  • Treat yourself to deep-tissue massages, body wraps or body scrubs at Wellspring Spa
  • Services include a lifeguard on site, dry cleaning/laundry and concierge services
  • On-site recreation includes an outdoor tennis court, a fitness centre and yoga classes
  • Guests have good things to say about the accommodation for the cleanliness and overall comfort
  • 6 minutes by foot from Hsiang-Te Temple and a 2-minute drive from LuShui Trailhead
  • Airport, train station pick-up and train station drop-off shuttle service available for a fee

Silks Place Taroko ratings based on 2 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 0.0 out of 5.0

Guest reviews for Silks Place Taroko

Family (1) Friends (1)
4 out of 5

Birthday treat

An excellent place to bring foreigners. Just one sore point regarding the leisure facilities....the sauna facilities were too small...and there was no steam room! This is a serious matter for a 5* hotel.

Posted by on 22 May 2014

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4 out of 5

Agréable terrasse avec piscine

C'est un joli hôtel mais les femmes de chambre ne s'appliquent pas trop. La baignoire était encore salle.

Posted by on 23 Oct 2014

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Renovations + Closures

This property is closed from 21 May 2021 to 19 June 2021 (dates subject to change).

The property will be renovating from 3 May 2021 to 30 June 2021 (completion date subject to change). The following areas are affected:

  • Swimming pool

Guests will have access to the following alternative facilities during the renovation:

  • Outdoor pool

During renovations, the hotel will make every effort to minimise noise and disturbance.

Property Features

Silks Place Taroko offers its guests a full-service spa, an outdoor tennis court, and an indoor pool. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 3735 square feet (347 square metres) and includes conference rooms. An outdoor pool, a kids' pool, and a fitness centre are also featured at the luxury Silks Place Taroko. An airport shuttle (available at scheduled times), a train station pick-up service and a train station drop-off service are available for a fee. This 4.5-star Xiulin hotel is smoke free.

  • 160 guestrooms or units
  • 3 levels
  • 2 dining venues
  • 3735 sq ft of conference space
  • 347 sq. m of conference space
  • Built in 1991
  • Bar by the pool
  • Bar or lounge
  • Deli
  • Poolside lounge chairs
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Terrace
  • Garden
  • Computer for guest use
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Indoor pool
  • Children's pool
  • Free WiFi
  • Outdoor tennis court
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Playground on site
  • Fridge
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Parking (limited spaces)

Transport

  • Airport: Hualien (HUN) (34.9 km / 21.7 mi)
  • Property shuttles: Airport shuttle and train station pick-up

Room Amenities

Silks Place Taroko offers 160 forms of accommodation with espresso makers and a safe. Beds feature down comforters. A pillow menu is available. LCD televisions come with satellite channels. Bathrooms include a combined bath/shower unit with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries. This Xiulin hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

  • Deep-soaking bath
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Fridge
  • Espresso maker
  • Electric kettle
  • Down blanket
  • Pillow options
  • Combined shower/bath
  • Rainfall showerhead
  • Cots (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Desk
  • Blackout curtains
  • Climate control
  • Ensuite bathroom
  • Wardrobe or cupboard

Food & Drink

Mei Yuan Restaurant – This restaurant specialises in Asian cuisine and serves lunch and dinner. Reservations are required.

The Wellesley Restaurant – This buffet restaurant serves breakfast, dinner and light fare. Reservations are required. Open daily.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool, an outdoor pool and a children's pool are on site. Other recreational amenities include an outdoor tennis court and a fitness centre.

Children aged under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Yoga classes/instruction on site

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Wellspring Spa. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily.

  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Reflexology
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Accessible bathroom
  • Handrails in stairways
  • Wheelchairs available on site
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests may be subject to health screenings for COVID-19 at the property.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, cash and mobile payments

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, cash and mobile payments. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas. Enhanced food service safety measures are in place. Individually wrapped food options are available for breakfast and dinner.

  • One child stays free
  • Mobile payments
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Apple Pay
  • UnionPay
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on site
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Parking height restrictions apply
  • Individually wrapped food options are available for dinner

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: TWD 250 per person (one-way)
  • Airport shuttle fee per child: TWD 150 (one-way), (up to 12 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Silks Place
  • Silks Place Hotel
  • Silks Place Hotel Taroko
  • Silks Place Taroko
  • Silks Taroko
  • Taroko Silks Place
  • Silks Place Taroko Hotel Xiulin
  • Silks Place Taroko Hotel
  • Silks Place Taroko Xiulin
  • Silks Place Taroko Hotel Hualien
  • Silks Place Taroko Hotel
  • Silks Place Taroko Xiulin
  • Silks Place Taroko Hotel Xiulin

You should know

  • Silks Place Taroko offers transfers from the airport and train station (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details.
  • Pool access available from 7:30 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Guests may experience noise disturbance due to nearby construction work.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.