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Hotel Description

Our customers tell us that they can't get enough of the room service at Mercure Hurghada Hotel. During your stay, you'll be within walking distance of Hurghada Grand Aquarium. Enjoy features like free WiFi in public areas and free self-parking, plus 3 outdoor pools. This 4-star hotel has 469 rooms over 3 floors. Each room includes amenities such as an LCD TV and a minibar.

  • Air-conditioned rooms with 24-hour room service, LCD TVs and minibars
  • Free WiFi in some public areas
  • Free self-parking
  • Enjoy international cuisine while dining at Dar El Andalus
  • Take a swim in the 3 outdoor pools or soak in the spa tub
  • Services include babysitting, dry cleaning/laundry and tour or ticket assistance
  • On-site recreation includes a private beach, 2 outdoor tennis courts and a health club
  • Guests have great things to say about the beach and the room service
  • 14 minutes by car from Aqua Park and 7 minutes from Hurghada Grand Aquarium
  • Airport shuttle service available for a fee

Standard Room, Sea View

Bed Count 2 Single Beds Maximum Occupancy 3 Max

Standard Room, Sea View

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Standard Room, Pool View

Bed Count 2 Single Beds Maximum Occupancy 3 Max

Family Room (Family Room Garden Side)

Bed Count 2 Double Beds Maximum Occupancy 5 Max

Standard Room, Garden View

Bed Count 2 Single Beds Maximum Occupancy 3 Max

Superior Room, Pool View

Bed Count 2 Single Beds Maximum Occupancy 4 Max

Mercure Hurghada Hotel ratings based on 11 verified reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Mercure Hurghada Hotel

Everyone (3) Couples (2)
4 out of 5
Schöne Anlage mit einzelnen Häuser und verschiedenen Pools. Bars im Aussenbereich dürften betreffend Essen mehr anbieten.

Posted by on 10 Sep 2019

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Comment from Hotel Management

4 Oct 2019 by .

Dear valuable guest, We warmly welcome your comments regarding your stay at the Mercure Hurghada Hotel. It is always a pleasure to receive feedback. I want to share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karim EL HERAZY General Manager MERCURE Hurghada ACCOR BRANDS: Sofitel, Novotel, Pullman, Ibis

5 out of 5
Ein super Hotel an einer tollen Lage. Der einzige Punkt, welcher zu bemängeln ist, ist das WLAN im Hotel. Jedoch zur Erholung ist das auch mal schön.

Posted by on 26 May 2019

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Comment from Hotel Management

28 May 2019 by Karim EL HERAZY General Manager MERCURE

Dear valued guest, We warmly welcome your comments regarding your stay at the Mercure Hurghada Hotel. It is always a pleasure to receive feedback. I want to share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karim EL HERAZY General Manager MERCURE Hurghada ACCOR BRANDS: Sofitel, Novotel, Pullman, Ibis

2 out of 5
Leider eine absolute Massenabfertigung und schlechtes Essen knapp geniessbar. immer wieder die gleichen Speisen. Das essen im Flieger war besser als das.. Nschöne Anlage gutes Hausriff zum schnorcheln. absolut chaotische organisation von a bis Z. Nicht zu empfehlen Ecklige zum teil sehr aufdringliche Tourenverkäufer am Strand

Posted by on 5 Nov 2018

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Comment from Hotel Management

10 Nov 2018 by Karim EL HERAZY General Manager MERCURE

Liebe Gaeste, wir danken Ihnen vielmals, dass Sie sich nach Ihrem Aufenthalt im Mercure Hurghada Hotel die Zeit genommen haben, uns zu schreiben, und bedauern zutiefst, dass die erbrachten Serviceleistungen Ihren Erwartungen nicht entsprochen haben. Für die entstandenen Unannehmlichkeiten bitten wir Sie vielmals um Entschuldigung. Die Hotels der Marke Mercure setzen alles daran, um Ihnen bei jedem Ihrer Aufenthalte eine optimale Servicequalität anzubieten. Ihre Meinung ist für uns daher von größtem Interesse. Darüber hinaus dürfen wir Ihnen versichern, dass die notwendigen Maßnahmen ergriffen werden, um die Qualität der benannten Serviceleistungen nachhaltig zu verbessern. Haben Sie nochmals vielen Dank für Ihre Anmerkungen. Wir hoffen, Ihr Vertrauen bei einer Ihrer nächsten Übernachtungen wiederzugewinnen, und würden uns freuen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen, Karim EL HERAZY General Manager MERCURE Hurghada ACCOR BRANDS: Sofitel, Novotel, Pullman, Ibis

4 out of 5
Das Hotelzimmer und der Strand war toll, aber das Essen war leider oft nicht warm, nicht sehr vielseitig und ausgewogen. Das Personal war freundlich.

Posted by , from Schweiz on 21 Apr 2018

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Comment from Hotel Management

23 Apr 2018 by Karim EL HERAZY

Liebe Letizia, wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im Mercure Hurghada Hotel. Über Ihre lobenden Worte freuen wir uns sehr. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Als ein internationales Hotel, kommen unsere Gäste aus der ganzen Welt und es ist wahr, dass es nicht immer einfach ist, die unterschiedlichen Geschmäcker von über 14 Nationalitäten zu befriedigen. Wir hoffen, Sie schon bald wieder bei uns begrüssen zu dürfen. Mit herzlichen Grüssen. Karim EL HERAZY General Manager MERCURE Hurghada ACCOR BRANDS: Sofitel, Novotel, Pullman, Ibis

4 out of 5

Hübsches Hotel mit unmittelbarer Strandnähe

Pros: Die Freundlichkeit der Angestellten, das vielseitige Angebot an Aktivitäten und das naheliegende Riff.
Cons: Das Essen. Z.b. Eine grössere Auswahl an Früchten, mehr warme Speisen und vegetarische Alternativen, da es sehr fleisch- und fischlastig ist.
Location: Diverse Touren kann man unternehmen als auch sich direkt im Hotel verwöhnen lassen.
Wir haben unseren Aufenthalt sehr genossen. Die Räumlichkeiten, das Personal, die vielen Shopping-Möglichkeiten und Ausflugsangebote haben uns besonders gut gefallen. Besonders gut hat uns das hoteleigene Riff gefallen, da wir dort eine grosse Artenvielfalt an Fischen begutachten konnten. Für Delfinliebhaber, Schnorchler und Weltentdecker eignen sich sicher Touren mit FunFly (Unternehmen direkt am Strand des Hotels), empfehlen können wir die Delfin Tour und die Insel Tour. Die Sauberkeit im Hotel war toll! Weit besser als erwartet. Enttäuscht hat uns jedoch das Essen. Das Frühstück war gut, Mittagessen katastrophal und das Abendessen glich einem Gewinnspiel. Kulinarisches Highlight ist es definitiv nicht. Das Essen war oftmals kalt, zu stark gewürzt oder überhaupt nicht gewürzt. Zum Trinken gab es jedoch sehr viel: Diverse Spirituosen, Tonic Water, Sprite, Coca Cola, Fanta, Fruchtsäfte, Wasser, Sirup etc. Alles in allem jedoch ist unser einziger Kritikpunkt das Essen.

Posted by , from Schweiz on 14 Apr 2018

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Comment from Hotel Management

16 Apr 2018 by Karim EL HERAZY

Liebe Fabienne Sara, wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im Mercure Hurghada Hotel. Über Ihre lobenden Worte freuen wir uns sehr. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Als ein internationales Hotel, kommen unsere Gäste aus der ganzen Welt und es ist wahr, dass es nicht immer einfach ist, die unterschiedlichen Geschmäcker von über 14 Nationalitäten zu befriedigen. Wir hoffen, Sie schon bald wieder bei uns begrüssen zu dürfen. Mit herzlichen Grüssen. Karim EL HERAZY General Manager MERCURE Hurghada ACCOR BRANDS: Sofitel, Novotel, Pullman, Ibis

4 out of 5
ruhige, schöne Lage am Meer, zu viele Vögel im Restaurant, die als Plage angesehen werden sollten!

Posted by on 5 Jan 2018

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Comment from Hotel Management

10 Jan 2018 by Atta EL DESSOUKY

Liebe Gäste, Vielen Dank für die Zeit die Sie genommen haben, um Ihre Bewertung online zu schreiben. Die Bewertungen und Kommentare unserer Gäste sind für uns sehr wichtig, um an unserem Service und unserer Qualität zu arbeiten, Ideen und Anregungen aufzunehmen und bei Bedarf und Möglichkeit umzusetzen. Ich hoffe, dass wir Sie recht bald wieder als unseren Gast bei uns begrüssen dürfen. Sonnige Grüsse aus Hurghada ! Atta EL DESSOUKY General Manager MERCURE Hurghada ACCOR BRANDS : Sofitel, Novotel, Pullman, Ibis

4 out of 5
hyvä rantahotelli ja ihan hyvä all inglusive. suosittelen, venäläisetkin olivat yllättävän siististi eikä örveltänyt ja etuillut, tosin olivat vanhempia ja tätä ns. nuorisoo ei ollut pahemmin.

Posted by , from Tampere on 14 Dec 2017

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Comment from Hotel Management

17 Dec 2017 by Atta EL DESSOUKY

Dear Eila ja Jouni, We very much appreciate your comments regarding your stay at the Mercure Hurghada Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Atta EL DESSOUKY General Manager MERCURE Hurghada ACCOR BRANDS : Sofitel, Novotel, Pullman, Ibis

4 out of 5

Supper hotel

Supper hotel für gros und klein, hat supper abend unterhaltungen. Essen ist okee für Ägypten ganz okee. Kann viele tages ausflüge beim hotel buchen ausflüge lohnt siech sehr. Nachteil welan istnicht so gut braucht viel nerven.

Posted by on 7 Dec 2017

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Comment from Hotel Management

9 Dec 2017 by Atta EL DESSOUKY

Liebe Gäste, Vielen Dank für die Zeit die Sie genommen haben, um Ihre Bewertung online zu schreiben. Die Bewertungen und Kommentare unserer Gäste sind für uns sehr wichtig, um an unserem Service und unserer Qualität zu arbeiten, Ideen und Anregungen aufzunehmen und bei Bedarf und Möglichkeit umzusetzen. Ich hoffe, dass wir Sie recht bald wieder als unseren Gast bei uns begrüssen dürfen. Sonnige Grüsse aus Hurghada ! Atta EL DESSOUKY General Manager MERCURE Hurghada ACCOR BRANDS : Sofitel, Novotel, Pullman, Ibis

4 out of 5
Cons: Andere Snacks wie z.B. noch Früchte anbieten.
Sehr schönes Hotelambiente in gutem Zustand. Geräumiges Zimmer mit täglichem Service. Die Pools und der Strand waren super.

Posted by on 24 Oct 2017

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Comment from Hotel Management

28 Oct 2017 by Atta EL DESSOUKY

Lieber Gast, Vielen Dank für die Zeit die Sie genommen haben, um Ihre Bewertung online zu schreiben. Die Bewertungen und Kommentare unserer Gäste sind für uns sehr wichtig, um an unserem Service und unserer Qualität zu arbeiten, Ideen und Anregungen aufzunehmen und bei Bedarf und Möglichkeit umzusetzen. Ich hoffe, dass wir Sie recht bald wieder als unseren Gast bei uns begrüssen dürfen. Sonnige Grüsse aus Hurghada ! Atta EL DESSOUKY General Manager MERCURE Hurghada ACCOR BRANDS : Sofitel, Novotel, Pullman, Ibis

4 out of 5

Tolles Hotel

Eine Woche waren wir in diesem Hotel. Sehr freundliches Personal, tolle Aktivitätsangebote und genug Liegebetten zur Verfügung am Strand. Leider liess die Hygiene am Buffet und an den Esstischen zu wünschen übrig.

Posted by , from Zürich on 18 Sep 2017

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Comment from Hotel Management

26 Sep 2017 by Atta EL DESSOUKY

Lieber Mickey, Vielen Dank für die Zeit die Sie genommen haben, um Ihre Bewertung online zu schreiben. Die Bewertungen und Kommentare unserer Gäste sind für uns sehr wichtig, um an unserem Service und unserer Qualität zu arbeiten, Ideen und Anregungen aufzunehmen und bei Bedarf und Möglichkeit umzusetzen. Ich hoffe, dass wir Sie recht bald wieder als unseren Gast bei uns begrüssen dürfen. Sonnige Grüsse aus Hurghada ! Atta EL DESSOUKY General Manager MERCURE Hurghada ACCOR BRANDS : Sofitel, Novotel, Pullman, Ibis

All-inclusive Details

All-inclusive room rates at Mercure Hurghada Hotel are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Not included

  • Alcoholic beverages

  • Alcoholic beverages not included

Property Features

Some rates at Mercure Hurghada Hotel are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Simply walk outside to feel the sun on your face at the sandy beach. Cool off in one of the 3 the outdoor swimming pools at Mercure Hurghada Hotel, and enjoy summer activities such as snorkelling and parasailing. There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 poolside bars, A beach bar, and A bar/lounge. Public spaces have free WiFi. This beach hotel also offers a kids' pool, outdoor tennis courts and a health club. Limited free parking is available on a first-come, first-served basis. This 4-star Hurghada hotel is smoke free.

  • 469 guestrooms or units
  • 3 levels
  • 18 buildings
  • 3 dining venues
  • 2 bars by the pool
  • Bar on the beach
  • Bar or lounge
  • Deli
  • Childcare (surcharge)
  • Towels for the beach
  • Umbrellas for the pool
  • 1 conference room
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Family property
  • On private beach
  • Number of outdoor pools -3
  • Children's pool
  • Free WiFi
  • Outdoor tennis courts -2
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Playground on site
  • Miniature golf on site

Internet

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Airport: Hurghada (HRG-Hurghada Intl.) (10.4 km / 6.4 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Mercure Hurghada Hotel offers 469 forms of air-conditioned accommodation with a safe and complimentary bottles of water. LCD televisions come with satellite channels. Coffee/tea makers and minibars are provided. Bathrooms include a shower and hairdryers. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • HD television
  • Satellite channels
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Telephone
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Dar El Andalus – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available.

Oriental Restaurant – This theme restaurant specialises in Middle Eastern cuisine and only serves dinner. Reservations are required. Open daily.

Italian Restaurant – This theme restaurant specialises in Italian cuisine and only serves dinner. Reservations are required. Open daily.

Late-night fare is available from 24-hour room service.

Nearby Activities

3 the outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, outdoor tennis courts, a health club and a spa tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snorkelling on site
  • Playground on site
  • Racquetball/squash on site
  • Miniature golf on site
  • Fitness classes on site
  • Boat tours on site
  • Horse riding/rental on site
  • Beach volleyball on site
  • Windsurfing on site
  • Parasailing on site
  • Yoga classes/instruction on site

Spa Services

  • Hot stone massage
  • Deep tissue massage
  • Prenatal massage
  • Number of treatment rooms 2
  • Thai massage
  • Outdoor treatment areas
  • Sports massage
  • Massages on beach
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 2:00 PM

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Airport transport is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets and service animals are not allowed at Mercure Hurghada Hotel

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit. This property advises that enhanced cleaning and guest safety measures are currently in place.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.Contactless check-in and contactless check-out are available.Individually wrapped food options are available for breakfast, lunch and dinner.Each guestroom is kept vacant for a minimum of 48 hours between bookings.The property affirms that it follows sanitisation practices of Bureau Veritas (Accor Hotels) guidelines.Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.Contactless check-in and contactless check-out are available.Individually wrapped food options are available for breakfast, lunch and dinner.Each guestroom is kept vacant for a minimum of 48 hours between bookings.The property affirms that it follows sanitisation practices of Bureau Veritas (Accor Hotels) guidelines.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines Bureau Veritas (Accor Hotels)
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Service animals not allowed
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Gap period enforced between guests' stays 48 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 25 per vehicle (roundtrip)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Hurghada Mercure
  • Hotel Mercure Hurghada
  • Hurghada Hotel Mercure
  • Hurghada Mercure
  • Hurghada Mercure Hotel
  • Mercure Hotel Hurghada
  • Mercure Hurghada
  • Mercure Hurghada Hotel
  • Accor Hurghada
  • Mercure Hurghada Hotel Hurghada
  • Sofitel Hurghada
  • Hurghada Sofitel
  • Mercure Hurghada Hotel Hotel
  • Mercure Hurghada Hotel Hurghada
  • Mercure Hurghada Hotel Hotel Hurghada

You should know

  • Mercure Hurghada Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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