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4.5 out of 5

"Friendly staff. All inclusive food is great, big rooms very clean. Pretty environment nice pool area nice beach (with saftey net to prevent bigger fis ... " More

By a verified traveller on Thu 15 Sep 2022

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Jacuzzi Suite, Sea view (Posh Club)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Pool Suite, Sea View (Posh Club)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Royal Suite, Sea View (Posh Club)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Executive Jacuzzi Suite (Posh Club)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Superior Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Junior Swim Up Suite (Posh Club)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they enjoy the helpful staff at SUNRISE Crystal Bay Resort - Grand Select. During your stay, you're just a quick walk from Red Sea. You'll find features such as free breakfast and free WiFi in public areas, plus 3 outdoor pools.

  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Enjoy international cuisine at The Gallery, one of the property's 6 restaurants and 9 bars/lounges
  • Take a swim in the 3 outdoor pools or soak in the spa tub
  • Treat yourself to body treatments, massages or facials at the spa
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes a private beach, 2 outdoor tennis courts and a gym
  • Guests speak favourably about the helpful staff and the overall condition of the property
  • 0.9 mi (1.4 km) from Senzo Mall and 10 mi (16.1 km) from Marina Hurghada
  • Airport shuttle service available for a fee

SUNRISE Crystal Bay Resort - Grand Select ratings based on 35 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for SUNRISE Crystal Bay Resort - Grand Select

Everyone (20) Couples (7) Family (5) Friends (1)
5 out of 5
Friendly staff. All inclusive food is great, big rooms very clean. Pretty environment nice pool area nice beach (with saftey net to prevent bigger fish and jelly fish to enter the lagoon.) nice shisha bar (not all inclusive but very worth the money!) souvenir shop. childfriendly animators. it was my second stay at this hotel and i recommend highly.

Posted by on 15 Sep 2022

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Comment from Hotel Management

15 Oct 2022 by Guest Experience & Quality Department

Dear Sandro Andreas, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Guest Experience & Quality Department

5 out of 5
like our second home, we adore this hotel the different restaurants it has to offer and the quality on offer makes it a special place, the atmosphere is so relaxed and friendly staff cannot do enough for you, my wife has a food allergy which is always a worry but chef hamada catered to her and ensured she had no worries at all. we travel independently without using a rep or tour company and during the current crisis this hotel has been amazing with all of its guests and staff, which is why as soon as it is safe to do so we will rebook, we have looked around a number of other hotels but crystal bay is our no 1 in hurghada

Posted by , from england on 27 Mar 2020

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5 out of 5
amazing resort perfect in every way brilliant staff, great location, lovely food, we stayed in one of the pool villas which i would highly recommend to anyone, lots of extras and private beach area.have been to hurghada many times but keep coming back to this hotel having tried several others brilliant

Posted by , from uk on 27 Mar 2020

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5 out of 5

Posted by , from selby uk on 27 Mar 2020

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5 out of 5

Posted by on 9 Mar 2020

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Comment from Hotel Management

10 Mar 2020 by Guest Experience & Quality Department

Dear Valued Guest, We would like to thank you for choosing SUNRISE Crystal Bay Resort -Grand Select- for your recent vacation and for sharing your positive experience. We are pleased to read that you were completely satisfied with your stay. We hope to have the honor of welcoming you back again soon at your second home. Kind regards, Guest Experience & Quality Department

4 out of 5
Excellent variety of food, close to mall and around 20 min taxi ride away from sheraton road and Dubai Marina, Aquarium is 2 miles away on the same stretch of road and sand city is pretty much opposite. Great location, excellent staff, well kept grounds and excellent animation team. Apart from this we had an issue with the TV and a faulty cot and felt that the hotel team were not proactive however once I complained about this to the guest relations team the hotel management ensured everything was taken care off promptly and a free upgrade was offered for our last few days stay there as an apology. All in all recommend this hotel and Hurghada as a destination, excellent hospitality from all Egyptian staff

Posted by on 30 Nov 2019

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Comment from Hotel Management

30 Nov 2019 by Guest Experience & Quality Department

Dear Guest, Thank you for choosing SUNRISE Crystal Bay Resort -Grand Select- for your recent vacation and for sharing your positive experience at our luxury seaside retreat. We are proud to know that we embraced your expectations and that you were completely satisfied with all of the facilities and services we are offering. Rest assured that we will continue to provide the best possible service to all of our esteemed guests. We hope to have the honor of welcoming you back again soon at your second home. Kind regards, Guest Experience & Quality Department

5 out of 5
Tolle Anlage, sauber und freundlich

Posted by on 19 Feb 2024

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5 out of 5
Bestes Animationteam haben immer gute Stimmung gemacht , hat immer wieder Programme gegeben die man machen konnte (Aqua Gym etc) , Viel Platz in den Zimmmern, Personal sehr freundlich , fragen immer wieder ob wir was brauchen, wirklich Top !

Posted by on 26 Jun 2023

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5 out of 5
Sehr Hilfsbereites und Freundliches Personal. Dies quer durchs Band

Posted by on 23 Jun 2023

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Comment from Hotel Management

25 Jun 2023 by Guest Experience & Quality Department

Dear Bojan, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Guest Experience & Quality Department

4 out of 5

Posted by on 30 Apr 2023

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Comment from Hotel Management

25 Jun 2023 by Guest Experience & Quality Department

Dear Noelle, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Guest Experience & Quality Department

About the SUNRISE Crystal Bay Resort - Grand Select

Location KM 19 Hurghada-Safaga Road, Hurghada, Red Sea Governorate

All-inclusive Details

All-inclusive room rates at SUNRISE Crystal Bay Resort - Grand Select are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

  • All buffet and à la carte meals, snacks and select beverages included
  • In-room minibar (non-alcoholic beverages included)

Activities and facilities/equipment
Land activities

  • Football
  • Tennis

Lessons/classes/games
  • Aerobics
  • Yoga

Not included

  • Scuba-diving excursions
  • Snorkelling
  • Room service
  • Spa/beauty facilities and services

  • Yoga classes/lessons included
  • Aerobics classes/lessons included
  • Snorkelling not included
  • Buffet-style meals included
  • A la carte dining included
  • Local non-alcoholic drinks and soft drinks included
  • All meals included
  • Tennis included
  • Football (football) included
  • Scuba diving excursions not included
  • Minibar (only non-alcoholic drinks included)
  • Spa/beauty facilities and services not included
  • Room service not included

Property Features

Some rates at SUNRISE Crystal Bay Resort - Grand Select are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Step outside to unwind on the sandy beach. Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At SUNRISE Crystal Bay Resort - Grand Select, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is available daily. There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 9 bars/lounges, a beach bar and a poolside bar. WiFi is free in public spaces. This Art Deco resort also offers a free kid's club, a children's pool and outdoor tennis courts. Smoking is allowed in designated areas at this 5-star Hurghada resort.

  • 364 guestrooms or units
  • 3 levels
  • 3 buildings
  • 6 dining venues
  • 9 bars or lounges
  • Built in 1992
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Concierge
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar

Family Friendly Amenities

  • Family property
  • On private beach
  • Number of outdoor pools - 3
  • Children's pool
  • Supervised childcare/activities (free)
  • Free WiFi
  • Outdoor tennis courts - 2
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Playground on site
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle

Room Amenities

SUNRISE Crystal Bay Resort - Grand Select offers 364 air-conditioned accommodations with free minibar items and a safe. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. 40-inch LCD televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Private balcony or patio (furnished)
  • Stocked minibar (free)
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Coffee maker
  • Bath or shower
  • Cots (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Blackout curtains
  • Air conditioning
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wardrobe or cupboard
  • Toothbrush and toothpaste available

Food & Drink

Guests are served a free buffet breakfast daily from 7 AM to 10:30 AM.

The Gallery – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Manohar – This restaurant specialises in Indian cuisine and only serves dinner. Reservations are required. Open daily.

Elia – This restaurant specialises in Mediterranean cuisine and only serves dinner. Reservations are required. Open daily.

Felucca – This beachfront seafood restaurant specialises in seafood and only serves dinner. Reservations are required. Open daily.

Dalila – Overlooking the ocean, this restaurant specialises in local cuisine and only serves dinner. Reservations are required. Open daily.

24-hour room service is available.

Nearby Activities

A private beach and 2 outdoor tennis courts are featured at the resort. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub, a sauna and a fitness centre.

Children aged under 11 years old are not allowed in the health club or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snorkelling on site
  • Playground on site
  • Boat tours nearby
  • Fitness classes on site
  • Scuba diving on site
  • Beach volleyball on site
  • Windsurfing on site

Spa Services

The on-site spa has massage/treatment rooms and couples treatment room(s). Services include facials and body treatments. The spa is equipped with a sauna and Turkish bath/hammam. Guests under 16 years old are not allowed in the spa.

  • Sauna in spa
  • Minimum age to access spa is 16
  • Couples treatment rooms
  • Body treatments
  • Facial treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

SUNRISE Crystal Bay Resort - Grand Select offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at SUNRISE Crystal Bay Resort - Grand Select

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are not available
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Food service has been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Service animals not allowed
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 20 per vehicle (one way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • SUNRISE Crystal
  • SUNRISE Crystal Bay Resort
  • SUNRISE Grand Select Crystal Bay
  • SUNRISE Grand Select Crystal Bay Hurghada
  • SUNRISE Crystal Bay Resort Hurghada
  • SUNRISE Grand Select Crystal Bay Resort Hurghada
  • SUNRISE Select Crystal Bay Resort
  • SUNRISE Crystal Bay Hurghada
  • SUNRISE Crystal Bay
  • SUNRISE Grand Select Crystal Bay Resort
  • Sunrise Crystal Grand Select
  • SUNRISE Crystal Bay Resort - Grand Select Resort
  • SUNRISE Crystal Bay Resort - Grand Select Hurghada
  • SUNRISE Crystal Bay Resort - Grand Select Resort Hurghada

You should know

  • Pool access available from 9:00 AM to 5:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

  • Travelife
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.