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4.6 out of 5

"like our second home, we adore this hotel the different restaurants it has to offer and the quality on offer makes it a special place, the atmosphere ... " More

By a verified traveller on Fri 27 Mar 2020

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Hotel Description

Our customers tell us they enjoy SUNRISE Crystal Bay Resort - Grand Select's beach location. During your stay, you'll be within walking distance of Aqua Park. Features include free breakfast, free WiFi in public areas and free self-parking. Built in 1992, this 5-star resort has 364 rooms over 3 floors. All rooms offer free WiFi and free stocked minibars.

  • Air-conditioned rooms with free minibar items, furnished balconies or patios and 24-hour room service
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine at The Gallery, one of the property's 6 restaurants and 9 bars/lounges
  • Take a swim in the 3 outdoor pools
  • Treat yourself to body treatments, facials or massages at the spa
  • Services include babysitting, a free kids' club and dry cleaning/laundry
  • On-site recreation includes a private beach, 2 outdoor tennis courts and a fitness centre
  • Guests speak favourably about the pool and the overall condition of the property
  • 6 minutes by car from Aqua Park and 8 minutes from Hurghada Grand Aquarium
  • Airport shuttle service available for a fee

Jacuzzi Suite, Sea view

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Pool Suite, Sea View

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Royal Suite, Sea View

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Superior Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Family Suite, Partial Sea View

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Junior Suite, Sea View

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

SUNRISE Crystal Bay Resort - Grand Select ratings based on 25 verified reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for SUNRISE Crystal Bay Resort - Grand Select

Everyone (12) Couples (7) Family (4) Friends (1)
5 out of 5
like our second home, we adore this hotel the different restaurants it has to offer and the quality on offer makes it a special place, the atmosphere is so relaxed and friendly staff cannot do enough for you, my wife has a food allergy which is always a worry but chef hamada catered to her and ensured she had no worries at all. we travel independently without using a rep or tour company and during the current crisis this hotel has been amazing with all of its guests and staff, which is why as soon as it is safe to do so we will rebook, we have looked around a number of other hotels but crystal bay is our no 1 in hurghada

Posted by , from england on 27 Mar 2020

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5 out of 5
amazing resort perfect in every way brilliant staff, great location, lovely food, we stayed in one of the pool villas which i would highly recommend to anyone, lots of extras and private beach area.have been to hurghada many times but keep coming back to this hotel having tried several others brilliant

Posted by , from uk on 27 Mar 2020

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5 out of 5

Posted by , from selby uk on 27 Mar 2020

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5 out of 5

Posted by on 9 Mar 2020

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Comment from Hotel Management

10 Mar 2020 by Guest Experience & Quality Department

Dear Valued Guest, We would like to thank you for choosing SUNRISE Crystal Bay Resort -Grand Select- for your recent vacation and for sharing your positive experience. We are pleased to read that you were completely satisfied with your stay. We hope to have the honor of welcoming you back again soon at your second home. Kind regards, Guest Experience & Quality Department

4 out of 5
Excellent variety of food, close to mall and around 20 min taxi ride away from sheraton road and Dubai Marina, Aquarium is 2 miles away on the same stretch of road and sand city is pretty much opposite. Great location, excellent staff, well kept grounds and excellent animation team. Apart from this we had an issue with the TV and a faulty cot and felt that the hotel team were not proactive however once I complained about this to the guest relations team the hotel management ensured everything was taken care off promptly and a free upgrade was offered for our last few days stay there as an apology. All in all recommend this hotel and Hurghada as a destination, excellent hospitality from all Egyptian staff

Posted by on 30 Nov 2019

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Comment from Hotel Management

30 Nov 2019 by Guest Experience & Quality Department

Dear Guest, Thank you for choosing SUNRISE Crystal Bay Resort -Grand Select- for your recent vacation and for sharing your positive experience at our luxury seaside retreat. We are proud to know that we embraced your expectations and that you were completely satisfied with all of the facilities and services we are offering. Rest assured that we will continue to provide the best possible service to all of our esteemed guests. We hope to have the honor of welcoming you back again soon at your second home. Kind regards, Guest Experience & Quality Department

4 out of 5
Schönes Resort. Mit wenig Möglichkeiten ausserhalb. Etwas weit weg von der Stadt.

Posted by on 24 Mar 2020

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5 out of 5
C'est un super hotel, propre et soigné. Le personnel est au petit soin avec les clients. On s'y sent comme à la maison Nous avions pris la pool suit, elle est spacieuse et tres bien placée au bord de la plage privé. Le seul point negatif, la piscine est a l'ombre pendant cette saison (janvier) du coup malgré qu'elle soit chauffée il fait un peu frais pour en profiter pleinement. Nous somme ravis de notre séjour.

Posted by , from Suisse on 10 Jan 2020

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Comment from Hotel Management

11 Jan 2020 by Guest Experience & Quality Department

Dear Alyssia, We would like to thank you for choosing SUNRISE Crystal Bay Resort -Grand Select- for your recent vacation and for sharing your positive experience. We are pleased to read that you were completely satisfied with your stay. We hope to have the honor of welcoming you back again soon at your second home. Kind regards, Guest Experience & Quality Department

4 out of 5

Posted by on 5 Oct 2019

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Comment from Hotel Management

8 Oct 2019 by Guest Experience & Quality Department

Dear guest, Thank you for sharing your constructive feedback which we consider to be a gift to help us to improve our performance and to work On the area`s that need improving. We are happy that you have enjoyed your stay. Finally, We hope to have the honor to welcoming you back to your second home SUNRISE Crystal Bay Resort-Grand Select- Kind regards, Guest Experience & Quality Department

5 out of 5

Posted by on 4 Aug 2019

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Comment from Hotel Management

5 Aug 2019 by Barbra

Thank you so much for taking the time to share you review about your recent stay with us. We truly appreciate your high appraisal of our staff and facilities and are so pleased that you had a memorable vacation with us. We hope to have the pleasure of welcoming you back to SUNRSIE Crystal Bay Resort –Grand Select- in the near future. Best Wishes, Barbra Sobhy, At your service

5 out of 5
Ein riesiges Resort mit vielen Möglichkeit. Direkt auf der Anlage verschiedene Restaurants die vermutlich jeden Geschmack treffen, sehr freundliches Personal und super schöner Pool. Der Strand dieser Anlage ist sehr schön, grosse Sonnenschirme und Nischen mit Liegestühlen, angenehmer Sand. Das Meer hat uns nicht sehr gefallen, nach wenigen Schritten sofort tief und schlecht durchflutet, trüb und nicht so sauber. Da jedoch das Schwesterhotel, noch grösser und super für Familien, gerade daneben liegt kann dieser mitbenützt werden. An diesem Strand ist das Meer klar und flach.

Posted by on 27 Jun 2019

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Comment from Hotel Management

27 Jun 2019 by Barbra Sobhy.

Thank you so much for taking the time to share you review about your recent stay with us. We truly appreciate your high appraisal of our staff and facilities and are so pleased that you had a memorable vacation with us. We hope to have the pleasure of welcoming you back to SUNRSIE Crystal Bay Resort –Grand Select- in the near future. Best Wishes, Barbra Sobhy, At your service

About the SUNRISE Crystal Bay Resort - Grand Select

Location KM 19 Hurghada-Safaga Road, Hurghada, Red Sea Governorate

All-inclusive Details

All-inclusive room rates at SUNRISE Crystal Bay Resort - Grand Select are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

  • All buffet and à la carte meals, snacks and local beverages included
  • In-room minibar (non-alcoholic beverages included)

Activities and facilities/equipment
Land activities

  • Football
  • Tennis

Lessons/classes/games
  • Aerobics
  • Yoga

Not included

  • Scuba-diving excursions
  • Snorkelling gear
  • Room service
  • Spa/beauty facilities and services

  • Football included
  • Scuba diving excursions not included
  • Yoga classes/lessons included
  • Aerobics classes/lessons included
  • Snorkelling gear not included
  • Minibar (only non-alcoholic beverages included)
  • Spa/beauty facilities and services not included
  • Buffet and à la carte dining
  • Local beverages and soft drinks only
  • Room service not included
  • All food and beverages included
  • Tennis included

Property Features

Some rates at SUNRISE Crystal Bay Resort - Grand Select are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Step outside to unwind on the sandy beach. Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At SUNRISE Crystal Bay Resort - Grand Select, you can cool off in one of the 3 the outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is available daily. There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 9 bars/lounges, A beach bar, and A swim-up bar. WiFi is free in public spaces. This Art Deco resort also offers a free kid's club, a kids' pool and outdoor tennis courts. Free self parking is available. Smoking is allowed in designated areas at this 5-star Hurghada resort.

  • 364 guestrooms or units
  • 3 levels
  • 3 buildings
  • 6 dining venues
  • 9 bars or lounges
  • 3929 sq ft of conference space
  • 365 sq. m of conference space
  • Built in 1992
  • Buffet breakfast (free)
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
  • Coffee shop
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Concierge
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • On private beach
  • Number of outdoor pools -3
  • Children's pool
  • Supervised childcare/activities (free)
  • Free WiFi
  • Outdoor tennis courts -2
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Playground on site
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Hurghada (HRG-Hurghada Intl.) (12.7 km / 7.9 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

SUNRISE Crystal Bay Resort - Grand Select offers 364 forms of air-conditioned accommodation with free minibar items and a safe. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets and premium bedding. 21-inch LCD televisions come with satellite channels. Bathrooms include complimentary toiletries and hairdryers. This Hurghada resort provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Private balcony or patio (furnished)
  • Stocked minibar (free)
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Coffee maker
  • Egyptian cotton linens
  • Cots (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wardrobe or cupboard

Food & Drink

Guests are served a free buffet breakfast daily from 7 AM to 10:30 AM.

The Gallery – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Manohar – This restaurant specialises in Indian cuisine and only serves dinner. Reservations are required. Open daily.

Elia – This restaurant specialises in Mediterranean cuisine and only serves dinner. Reservations are required. Open daily.

Felucca – This beachfront seafood restaurant specialises in seafood and only serves dinner. Reservations are required. Open daily.

Dalila – Overlooking the ocean, this restaurant specialises in local cuisine and only serves dinner. Reservations are required. Open daily.

24-hour room service is available.

Nearby Activities

3 the outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, outdoor tennis courts, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snorkelling on site
  • Playground on site
  • Boat tours nearby
  • Fitness classes on site
  • Scuba diving on site
  • Beach volleyball on site
  • Windsurfing on site

Spa Services

The on-site spa has massage/treatment rooms and couples treatment room(s). Services include facials and body treatments. The spa is equipped with a sauna and Turkish bath/hammam.

Guests under 16 years old are not allowed in the spa.

  • Sauna in spa
  • Minimum age to access spa is 16
  • Couples treatment rooms
  • Body treatments
  • Facial treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.

Front desk staff will greet guests on arrival.

Airport transport is offered 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at SUNRISE Crystal Bay Resort - Grand Select

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • Service animals not allowed
  • Staffed front desk

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: USD 50
  • Christmas Eve (24 December) Gala Dinner per child: USD 25 (from 6 to 11 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: USD 0
  • New Year's Eve (31 December) Gala Dinner per child: USD 60 (from 6 to 11 years old)

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 20 per vehicle (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • SUNRISE Crystal
  • SUNRISE Crystal Bay Resort
  • SUNRISE Grand Select Crystal Bay
  • SUNRISE Grand Select Crystal Bay Hurghada
  • SUNRISE Crystal Bay Resort Hurghada
  • SUNRISE Grand Select Crystal Bay Resort Hurghada
  • SUNRISE Select Crystal Bay Resort
  • SUNRISE Crystal Bay Hurghada
  • SUNRISE Crystal Bay
  • SUNRISE Grand Select Crystal Bay Resort
  • Sunrise Crystal Grand Select
  • SUNRISE Crystal Bay Resort - Grand Select Resort
  • SUNRISE Crystal Bay Resort - Grand Select Hurghada
  • SUNRISE Crystal Bay Resort - Grand Select Resort Hurghada

You should know

  • SUNRISE Crystal Bay Resort - Grand Select offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

Green/Sustainable Property
This property participates in Travelife, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

  • Travelife
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.