4.3 out of 5

"The hotel was inviting and friendly from the outset. We arrived late at night but were still able to eat from a cold buffet and had bread and cheeses ... " More

By a verified traveller on Sun 25 Feb 2018

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Hotel Description

The shopping around Sentido Mamlouk Palace Resort gets good marks from our customers. During your stay, you'll be within walking distance of Aqua Park. Features include free breakfast, free WiFi in public areas and free self-parking. Built in 2007, this 5-star resort has 530 rooms over 3 floors. Each room includes amenities such as free WiFi and a balcony/patio.

  • Air-conditioned rooms with balconies or patios, pillowtop beds and 24-hour room service
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine at Shahrzad, one of the property's 4 restaurants and 6 bars/lounges
  • Splash around at the waterslide or swim in the 3 outdoor pools
  • Treat yourself to body scrubs, body wraps or facials at the spa
  • Services include babysitting, free supervised kids' activities and dry cleaning/laundry
  • On-site recreation includes a private beach, 2 outdoor tennis courts and a health club
  • Guests have good things to say about the accommodation for the comfy beds and spaciousness
  • Just a 2-minute drive from Aqua Park and 8 minutes from Hurghada Grand Aquarium
  • Local-area shuttle service available for a fee

Standard Room, Garden View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Suite, Sea View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Suite Garden View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Standard Room, Pool View or Partial Sea View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Suite Pool View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Sentido Mamlouk Palace Resort ratings based on 19 verified reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Sentido Mamlouk Palace Resort

Everyone (11) Couples (6) Family (2)
5 out of 5

Posted by on 28 Mar 2019

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Comment from Hotel Management

1 Apr 2019 by Holiday Concierge

Dear Guest, Sunny Greetings from SENTIDO Mamlouk Palace & Resort, First of all thank you for chosen our hotel to spend your holiday, and for taking a part of your valued time to share with us your vacation experience. We are very happy that you had a great stay with us. Looking forward to welcoming you back in your second home "second home" SENTIDO Mamlouk Palace, Best regards

4 out of 5

Posted by on 6 Nov 2018

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Comment from Hotel Management

9 Nov 2018 by Holiday Concierge SENTIDO Mamlouk Palace Resort

Cher clients, Nous vous remercions d'avoir choisi notre hôtel SENTIDO Mamlouk Palace Resort pour votre séjour et d'avoir partagé votre avis positif. Nous espérons de vous revoir bientôt dans notre hôtel SENTIDO Mamlouk Palace Resort. Cordialement, Holiday Concierge SENTIDO Mamlouk Palace Resort

5 out of 5

Lovely relaxing holiday

The hotel was inviting and friendly from the outset. We arrived late at night but were still able to eat from a cold buffet and had bread and cheeses delivered to our room. The staff were great and worked tirelessly to make sure we enjoyed our stay. The main restaurant served the best all inclusive food that we’ve experienced in Egypt. There was plenty of variety and all was of a good quality. The theme nights really were themed with a lot of effort to serve different dishes. We ate in the Mexican restaurant which was also good. The Gamila restaurant at the resort next door was not so good unfortunately. The decor is a little tired but it did not detract from our stay and our room was always very clean. There is only one main bar for use in the evening and although there is seating in and out it was sometimes difficult to find anywhere to sit. Would recommend this hotel and would be happy to go back.

Posted by , from UK on 25 Feb 2018

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Comment from Hotel Management

1 Mar 2018 by Hotel Management

Dear Guest, First of all thank you for sharing your vacation experience. We are very happy that you had a great stay with us. We hope to welcome you soon again in your "second home" SENTIDO Mamlouk Palace Resort With best regards, The hotel management

5 out of 5

Fabulous holiday

Pros: Great staff good food ,entertainment.
Cons: The drink but can't complain as all inclusive it would make it unaffordable to have branded sprites and you can purchase brand bottles from the bar if
Location: You have some local shops just across the road and a shopping mall a bit further on all with in walking distance.
On arrival greeted with a drink,formalities out of the way shown to our room 16105 ground floor opposite the cold pool bar handy for a drink at the end of the day so thank you to Mohamed who had a hot chocolate waiting for my wife each day. The rooms are large with a walk in shower plenty of hot water any time of the day, comfy beds tv ours never got switched on as we did not have time as we spent so much time with the other guests have a bloody good time from breakfast until the early hours.The main restaurant has plenty to choose from so you can always find some thing to you liking ,I would just like to say to Yasser the restaurant/ bar manager A big thank you from all of us and to all your staff who made our stay so wonderful,lim sorry I can't remember all their names but you know the ones who really went out of there way to look after us please pass on our thanks. One of the pools is heated we spent most of our time ther as the bar was close by and you can also get alight lunch there so no need to walk up to the main restaurant.where ever you go you will see Yasser walking round making sure you have every think you need every hotel needs one like him. Tha animation team are brilliant, Denis Sandra Lucy Natalie And finally Medo but to name a few a grate team who get you involved from darts to water aerobics and then at night in the bar getting you taking part in activities from dancing to music quizzes,couldn't ask for a better entertainment team.

Posted by , from Holand on Sea on 4 Dec 2016

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Comment from Hotel Management

16 Dec 2016 by Hotel Management

Dear Mr. William, Thank you very much for your amazing feedback, we are pleased to see that our staff went out of their ways to please you and your family. It is a great pleasure to have guests such as yourself in our resort who are treating our staff in the most kind ways. We hope to have the honor to welcome you again and make your stay even better than the last one With best regards, The hotel management

3 out of 5
zu wenig sonnenliegen am schatten. wir mussten um 5uhr aufstehen um am schatten zu liegen.

Posted by on 22 Jul 2019

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Comment from Hotel Management

22 Jul 2019 by Mohamed Hassan

Beste waardevolle gast, Bedankt voor uw beoordeling over uw verblijf bij ons en uw ervaring te delen met andere reizigers! Wij waarderen oprecht uw observaties , omdat ze ons in staat stellen om de kwaliteit van onze faciliteiten en diensten te beoordelen en te monitoren of we de behoeften en verwachtingen van onze gasten ontmoeten. Nogmaals dank u en wij kijken er naar uit om u nogmaals te verwelkomen in ons prachtige resort. Vriendelijke groeten, De holiday concierge

5 out of 5
Superbe piscine et super buffet belle organisation du staff

Posted by on 13 Mar 2019

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Comment from Hotel Management

27 Mar 2019 by Holiday Concierge

Dear Guest, Sunny Greetings from SENTIDO Mamlouk Palace & Resort, First of all thank you for chosen our hotel to spend your holiday, and for taking a part of your valued time to share with us your vacation experience. We are very happy that you had a great stay with us. Looking forward to welcoming you back in your second home "second home" SENTIDO Mamlouk Palace, Best regards

4 out of 5
Hotelanlage mit toller Pool-Infrastruktur und angemessenem Strand. Mit dem Essen und dem All-Inclusive-Service waren wir sehr zufrieden. Die im All-Inclusive-Angebot eingeschlossene Auswahl an Bars und Restaurants ist umfangreich und top.

Posted by on 3 Dec 2018

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Comment from Hotel Management

6 Dec 2018 by Mohamed Hassan

Sehr geehrter Gast, Das Team des SENTIDO Mamlouk Palace Resort bedankt sich bei Ihnen, dass Sie sich die Zeit genommen haben, uns Ihre Urlaubserfahrungen mitzuteilen. Wir hoffen Sie schon bald wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen

5 out of 5
absolutely perfect hotel, everything is grate! Very nice staff, good food, great hotel.

Posted by , from Switzerland on 26 Nov 2018

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Comment from Hotel Management

26 Nov 2018 by Holiday Concierge

Dear Guest, Sunny Greetings from SENTIDO Mamlouk Palace & Resort, First of all thank you for chosen our hotel to spend your holiday, and for taking a part of your valued time to share with us your vacation experience. We are very happy that you had a great stay with us. Looking forward to welcoming you back in your second home "second home" SENTIDO Mamlouk Palace, Best regards

5 out of 5
Service digne d’un grand palace. Il mérite largement ces 5 étoiles. Personnel aux petits soins des clients. Animation garantie par des vrais artistes

Posted by , from Genève on 4 Nov 2018

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Comment from Hotel Management

9 Nov 2018 by Holiday Concierge SENTIDO Mamlouk Palace Resort

Cher Koubaa Nous tenons à vous remercier d'avoir pris le temps de nous écrire votre expérience durant votre séjour. Nous sommes heureux que vous avez apprécié notre équipe d'animation. Nous espérons de vous revoir bientôt dans notre hôtel SENTIDO Mamlouk Palace Resort. Cordialement, Holiday Concierge SENTIDO Mamlouk Palace Resort

3 out of 5

Schöne und ruhige Hotelanlage direkt am Meer

Sehr schöne Garten und Pool Anlage. Störend waren die Leute welche um 0700 Uhr das Tuch auf den Liegestuhl legten und dann aber erst nach dem Mittagessen an die Sonne gingen - dies sollte man dringend verbieten. Das Essen ist gut, die A la carte Restaurants können jedoch nur 24h im voraus reserviert werden. Das Hotel ist ruhig, Publikum eher 50+. Was uns gestört hat waren die Restaurants, welche sehr schlecht gedämmt waren. Es war immer sehr laut, wie in einer Einkaufshalle. Im Hauptrestaurant ist es einwenig unsystematisch und ebenfalls sehr laut. Ansonsten war der Urlaub angenehm. Leider funktionierte der Transfer zum Hotel und vom Hotel zum Flughafen nicht. Wir mussten auf eigene Faust ein Taxi nehmen.

Posted by , from Schweiz on 18 Mar 2018

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Comment from Hotel Management

28 Mar 2018 by Holiday Concierge

Sehr geehrter Gast Vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihre positiven Urlaubserfahrungen mitzuteilen und vielen dank für die lieben Worte über unser Personal. Das gesamte Team des SENTIDO Mamlouk Palace Resort hofft, Sie bald wieder bei uns Willkommen zu heißen und Ihnen einen unvergesslichen Urlaub zu bescheren. Mit freundlichen Grüßen Holiday Concierge

About the Sentido Mamlouk Palace Resort

Location 20 Km Safaga Road, Hurghada,

All-inclusive Details

All-inclusive room rates at Sentido Mamlouk Palace Resort are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet meals, snacks and local beverages included
  • In-room minibar (non-alcoholic beverages included)

Not included

  • Surcharge for bottled wine
  • Surcharge for bottled spirits
  • Room service
  • Airport transfers

  • Surcharge for bottled wine
  • Surcharge for bottled liquor
  • Minibar (only non-alcoholic beverages included)
  • All meals served buffet style
  • Local beverages and soft drinks only
  • Gratuities included
  • Additional gratuities accepted
  • All on-site activities, facilities and equipment included
  • Airport transfers not included
  • Room service not included
  • All food and beverages included

Property Features

Some rates at Sentido Mamlouk Palace Resort are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Step outside to unwind on the sandy beach. Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Sentido Mamlouk Palace Resort, you can cool off in one of the 3 the outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is served daily. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 6 bars/lounges. Public spaces have free WiFi. This luxury resort also offers a kid's pool, outdoor tennis courts and a health club. Self parking is free. Smoking is allowed in designated areas at this 5-star Hurghada resort.

  • 530 guestrooms or units
  • 3 levels
  • 19 buildings
  • 4 dining venues
  • 2 bars by the pool
  • 6 bars or lounges
  • Built in 2007
  • Buffet breakfast (free)
  • Nightclub
  • Bar on the beach
  • Swim-up bar
  • Coffee shop
  • Deli
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Hurghada (HRG-Hurghada Intl.) (13.1 km / 8.2 mi)
  • Property shuttles: Area shuttle
  • Parking: Free self parking

Room Amenities

Sentido Mamlouk Palace Resort offers 530 forms of air-conditioned accommodation which are accessible via exterior corridors, and features minibars and a safe. Rooms open to balconies or patios. Pillowtop beds feature Egyptian cotton sheets. Satellite televisions are provided. Bathrooms include a shower, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Private balcony or patio
  • Pillowtop beds
  • Minibar
  • In-room dining (24 hours)
  • Satellite channels
  • Coffee maker
  • Egyptian cotton linens
  • Shower
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served a free buffet breakfast daily from 7 AM to 10:30 AM.

Shahrzad – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

El Paso – This restaurant specialises in Mexican cuisine and only serves dinner. Reservations are required. Open daily.

Asia – This restaurant specialises in Chinese cuisine and only serves dinner. Reservations are required. Open daily.

Nasaya Lounge – This restaurant overlooks the ocean and specialises in international cuisine. Open daily.

24-hour room service is available.

Nearby Activities

A private beach, outdoor tennis courts, a marina and a health club are featured at the resort. 3 the outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a spa tub and a sauna.

Guests aged under 16 years old are not allowed in the health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snorkelling on site
  • Playground on site
  • Fitness classes on site
  • Scuba diving on site
  • Beach volleyball on site
  • Archery on site
  • Windsurfing on site
  • Yoga classes/instruction on site

Spa Services

The on-site spa has massage/treatment rooms and couples treatment room(s). Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and Turkish bath/hammam.

Guests under 16 years old are not allowed in the spa.

  • Sauna in spa
  • Minimum age to access spa is 16
  • Couples treatment rooms
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Special check-in instructions:

Guests booked in an Egyptians and Residents Only room category must present proof of residency (Egyptian ID or residence permit) at check-in. The hotel reserves the right to amend the rate if valid proof is not provided. For more details, please contact the property using the information on the reservation confirmation received after booking

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pets

  • Pets and service animals are not allowed at Sentido Mamlouk Palace Resort

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No lifts
  • No pets or service animals allowed
  • Cash Deposit Required

Fees

Guests will be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: USD 0

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 100 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mamlouk
  • Mamlouk Palace
  • Mamlouk Palace Resort
  • SENTIDO Mamlouk
  • SENTIDO Mamlouk Palace
  • SENTIDO Mamlouk Palace Hurghada
  • SENTIDO Mamlouk Palace Resort
  • SENTIDO Mamlouk Palace Resort Hurghada
  • SENTIDO Palace Resort
  • Sunrise Mamlouk Palace Hotel Hurghada
  • Sunrise Mamlouk Palace Hurghada
  • Sentido Mamlouk All Inclusive
  • Sentido Mamlouk Palace Resort Hurghada
  • Sentido Mamlouk Palace Resort All-inclusive property
  • Sentido Mamlouk Palace Resort All-inclusive property Hurghada

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

Green/Sustainable Property
This property participates in Travelife, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.