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4.6 out of 5

"A lovely stay at serenity fun city, so much to do for kids & the staff are unbelievably nice, go out of they way for you. Rooms were not as nice as I ... " More

By a verified traveller on Thu 27 Sep 2018

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Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Serenity Fun City - All Inclusive. During your stay, you'll be close to Makadi Water World. You'll find features such as free breakfast, free WiFi in public areas and free self-parking. Built in 2012, this 5-star resort has 515 rooms over 3 floors. Each room includes amenities such as a balcony/patio and an LED TV.

  • Air-conditioned rooms with balconies or patios, LED TVs and minibars
  • Free buffet breakfast served daily
  • Free WiFi in some public areas
  • Free self-parking
  • Enjoy international cuisine at Le Monde, one of the property's 4 restaurants and 3 bars/lounges
  • Splash around at the free water park with a waterslide or swim in the 3 outdoor pools
  • Treat yourself to body scrubs, body treatments or massages at Fayroz Spa
  • Services include a free kids' club, dry cleaning/laundry and luggage storage
  • On-site recreation includes an outdoor tennis court, a health club and a playground
  • Guests have good things to say about the accommodation for the cleanliness and spaciousness
  • 8.8 miles (14.1 km) from Makadi Water World and 14.7 miles (23.6 km) from Aqua Park
  • Free beach shuttle service

Standard Room, Garden View (Pool Area)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Room, Pool View (Interconnected)

Bed Count 1 King Bed Maximum Occupancy 5 Max

Deluxe Double or Twin Room, Pool View

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Special Offer - Standard Double Room - Egyptians and Residents Only

Bed Count 2 Single Beds Maximum Occupancy 4 Max

Serenity Fun City - All Inclusive ratings based on 5 verified reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Serenity Fun City - All Inclusive

Everyone (3) Family (2)
4 out of 5
A lovely stay at serenity fun city, so much to do for kids & the staff are unbelievably nice, go out of they way for you. Rooms were not as nice as I expected, air conditioning wasn’t brilliant & Seamed very dark, not brilliant lighting as some of the lights they had wasn’t working. Kids club can drop child off from 10-1 & then again 2-5 for kids 5 & over however not a lot to do for kids apart from colouring, painting etc. We were All inclusive however I’m a Muslim & don’t drink beer however the same glasses are being used for soft drink, times where I could taste beer in my soft drink as glasses not washed properly, may I suggest using disposable cups. I have small kids & the kids aqua Park was closed during our whole stay as some work was being carried out, very disappointed as this was one of the main attractions why we booked this hotel. As a substitute they had put afew baby slides in another pool for kids however this was right next to the big pool so I was constantly worried my 2 year old would run & fall in the big pool. One of the rides at the theme park wasn’t working so we didn’t get to experience that. The hotels taxi service was really good however one of the drivers took us to the mall one day & was lovely & friendly & very chatty & then the same driver was taking us to the airport as we left & as we ddnt leave him a tip from the mall trip he didn’t speak to us the whole way & was driving very fast considering we had small children in the car.

Posted by , from UK- Yorkshire on 27 Sep 2018

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4 out of 5
Even though Ebookers did not forward our booking to Serenity, the guy at the reception, Mohammed, sorted us out a room with no problems. The hotel is very good for children from the water slides, playground, beach and the funfair (free from 6-8pm). Also there is a small games arcade which you need to pay for but good for when it is windy outside. The staff were friendly. Only thing we could complain was the lack of variety in food in the main restaurant esp since we are vegetarians. We haven't had a problem at other all inclusive hotels such as Jungle Aqua. Overall, a very good clean hotel with so many things to keep children busy.

Posted by , from London on 27 Apr 2018

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5 out of 5
Das Essen war hervorragend, freundliches Personal,

Posted by on 9 Feb 2020

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5 out of 5
Excellent Etablissement Aqua parc top seul les accès pas très bons/ agréables car coupures aux pieds

Posted by on 19 Apr 2019

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5 out of 5

Sehr Freundliches hotel supper service

Top wetter supper hotel top anlage. Service war supper und die hotelangestellten alle sehr nett

Posted by on 19 Nov 2017

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About the Serenity Fun City - All Inclusive

Location 36 KM, Hurghada Safaga road, Makadi Bay,

All-inclusive Details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

  • Only non-alcoholic beverages included

Property Features

Serenity Fun City - All Inclusive is an all-inclusive resort. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Unwind on the private sandy beach, located just 500 meters away. For a free ride to the surf and sand, catch the resort's complimentary beach shuttle. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Serenity Fun City - All Inclusive, you can cool off in one of the 3 the outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is available daily. There are 4 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and A poolside bar. WiFi is free in public spaces. This all-inclusive resort also offers a complimentary water park, a free kid's club and a kids' pool. Self parking is free. Smoking is allowed in designated areas at this 5-star Makadi Bay resort.

  • 515 guestrooms or units
  • 3 levels
  • 4 dining venues
  • 3 bars or lounges
  • 5918 sq ft of conference space
  • 550 sq. m of conference space
  • Built in 2012
  • Buffet breakfast (free)
  • Bar by the pool
  • Deli
  • Kid's club (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Car service
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free water park access
  • Number of outdoor pools -3
  • Children's pool
  • Waterslide
  • Free WiFi
  • Outdoor tennis court
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Playground on site
  • Free cots/infant beds

Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Free beach shuttle; airport shuttle
  • Parking: Free self parking

Room Amenities

Serenity Fun City - All Inclusive offers 515 forms of air-conditioned accommodation with a safe and complimentary bottles of water. Rooms open to balconies or patios. Beds feature premium bedding. 32-inch LED televisions come with satellite channels. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include a shower, complimentary toiletries and hairdryers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested. Cots/infant beds (complimentary) and Rollaway/extra beds (surcharge) are also available.

  • Private balcony or patio
  • Minibar
  • In-room dining (limited hours)
  • LED television
  • Satellite channels
  • Coffee maker
  • Luxury bedding
  • Shower
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served a free buffet breakfast daily from 7 AM to 10 AM.

Le Monde – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Al Dente – This restaurant specialises in Italian cuisine and only serves dinner. Reservations are required. Open daily.

Andalucia – This restaurant specialises in Mediterranean cuisine and only serves dinner. Reservations are required. Open selected days.

Sayonara – This restaurant specialises in Asian cuisine and only serves dinner. Reservations are required. Open selected days.

Food Court – This café only serves lunch. Open daily.

Room service (during limited hours) is available.

Spa Services

Guests can indulge in a pampering treatment at the property's full-service spa, Fayroz Spa. Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

The spa is open daily.

  • Sauna in spa
  • Steam room in spa
  • Manicures and pedicures
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Guests booked in a "Egyptians and Residents Only" room type must present an Egyptian ID at check-in. The property reserves the right to amend the rate if valid proof is not provided.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Airport transport is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 12.00 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Serenity Fun City - All Inclusive

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Service animals not allowed
  • Cash or credit card deposit required
  • Staffed front desk
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 25 per vehicle (one-way)
  • Rollaway bed fee: USD 12.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Fun City Makadi Hotel
  • Fun City Makadi
  • Serenity Fun City Resort Makadi Bay
  • Serenity Fun City Makadi Bay
  • Serenity Fun City
  • Serenity Fun City Hotel Makadi Bay
  • Serenity Fun City Hotel
  • Serenity Fun City - All Inclusive Makadi Bay
  • Serenity Fun City All Inclusive All-inclusive property
  • Serenity Fun City All Inclusive Makadi Bay
  • Serenity Fun City All Inclusive
  • Serenity Fun City - All Inclusive All-inclusive property
  • All-inclusive property Serenity Fun City - All Inclusive
  • Serenity Fun City - All Inclusive Makadi Bay
  • Fun City Makadi
  • Serenity Fun City
  • Serenity Fun City Resort
  • Serenity Fun City Inclusive

You should know

  • Serenity Fun City - All Inclusive offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.