1 Jul 2022 by Hotel Management
Sehr geehrter Gast, Vielen dank für Ihr Feedback und dass Sie sich die Zeit genommen haben, Ihre Eindrücke zu schildern. Es ist dem gesamten Team und mir sehr wichtig, jedem Gast ein perfektes Urlaubserlebnis zu bieten. Dass uns dies bei Ihnen nicht gelungen ist und wir Ihre Erwartungen nicht erfüllt haben tut uns sehr Leid. Gerne nehmen wir Ihre Kommentare auf, um auch in Zukunft unseren Service auszubauen und zu verbessern. Wir danken Ihnen, dass Sie unser Gast waren und möchten uns nochmals bei Ihnen entschuldigen, dass wir Ihren Erwartungen nicht entsprochen haben. Wir hoffen, Sie dennoch in Zukunft wieder als Gast in unserem Hause begrüßen zu dürfen. Mit freundlichen Grüßen, Johan Aschan General Manager
1 Jul 2022 by Hotel Management
Sehr geehrter Gast, Vielen Dank, dass Sie Ihren Urlaub bei uns im Steigenberger Ras Soma verbracht haben und wir freuen uns zu hören, dass wir Ihre Erwartungen mehr als erfuellen konnten und Sie mit unserem Service zufrieden waren. Weiterhin möchten mein Team und ich uns für Ihre mehr als positive Bewertung bedanken. Wir wünschen Ihnen im Namen des gesamten Teams Alles Gute und wir würden uns sehr freuen, Sie auch in Zukunft bei uns herzlich willkommen heissen zu dürfen. Mit freundlichen Grüßen, Johan Aschan General Manager
All-inclusive room rates at Steigenberger Resort Ras Soma are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Activities and facilities/equipment
Some rates at Steigenberger Resort Ras Soma are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Step outside to unwind on the sandy beach. Cool off in one of the 3 outdoor swimming pools at Steigenberger Resort Ras Soma, and enjoy amenities such as a children's pool and the outdoor tennis court. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. This luxury hotel also offers a steam room, a fitness centre and a garden. Self parking and valet parking are free. This 5-star Soma Bay hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Free valet parking
Steigenberger Resort Ras Soma offers 409 air-conditioned accommodations with minibars and a safe. 55-inch Smart televisions come with cable channels. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.
Kahramana Main Restaurant – This buffet restaurant specialises in Mediterranean cuisine and serves breakfast, lunch and dinner.
Benisuma Restaurant – This theme restaurant specialises in Japanese cuisine and only serves dinner. Open daily.
Arabesque Restaurant – This theme restaurant specialises in Middle Eastern cuisine and only serves dinner. Open daily.
Maya Beach Restaurant – This seafood restaurant specialises in seafood and serves lunch and dinner. Open daily.
Cabana Pool Restaurant – This restaurant specialises in Italian cuisine and serves lunch and dinner. Open daily.
A private beach and an outdoor tennis court are featured at the hotel. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves by indulging in the on-site spa services. Services include Thai massages and massages.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Guests age 17 and younger must be accompanied by a parent to stay at this property. Parents must present a government-issued photo ID or passport and child's birth certificate at check-in.
Steigenberger Resort Ras Soma offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; guest room doors are sealed after cleaning. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas. Enhanced food service safety measures are in place. Each guest room is kept vacant for a minimum of 24 hours between bookings.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.