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3.5 out of 5

"The staff were pleasant, the property looked smart, location was great but there are definitely some teething problems, like the smell from the drain ... " More

By a verified traveller on Sat 26 Oct 2019

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Hotel Description

El Puerto Ibiza Hotel Spa 's great location gets high marks from our customers. During your stay, you're just a quick walk from Dalt Vila. Enjoy features like free WiFi in public areas, plus 2 bars and a restaurant. Built in 1978, this 4-star hotel has 240 rooms over 6 floors. Enjoy your stay with amenities like free WiFi and a plasma TV in each room.

  • Air-conditioned rooms with plasma TVs, minibars and room service (during limited hours)
  • Free WiFi
  • Drinking and dining options include a restaurant, a coffee shop, a poolside bar and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a fitness centre
  • Guests have great things to say about the location and the breakfast
  • Within a 10-minute walk of Port of Ibiza and La Marina

Double Room

Bed Count 2 Single Beds Maximum Occupancy 2 Max
£166* Per night/room 24 Aug - 25 Aug

Premium Suite

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Single Room

Bed Count 1 Single Bed Maximum Occupancy 1 Max

Standard Suite

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Triple Room

Bed Count 2 Single Beds Maximum Occupancy 3 Max

El Puerto Ibiza Hotel Spa ratings based on 4 verified reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for El Puerto Ibiza Hotel Spa

Everyone (1) Couples (2)
3 out of 5
The staff were pleasant, the property looked smart, location was great but there are definitely some teething problems, like the smell from the drain in the shower, however the main one is that it needs at least another 20 floors to not hear the noise from the adjoining club below. It starts at midnight & goes on till 5am, so not the peaceful break away that I was expecting!

Posted by on 26 Oct 2019

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Comment from Hotel Management

15 Dec 2019 by customer

Dear customer, Thanks for staying with us. We appreciate your feedback! Have a good day, El Puerto Ibiza Hotel Spa

4 out of 5
Ot’s a very good located hotel. Very nice room, very clean. I juts didn’t like the TV wich it doesn’t many chanel options. There should be english chanels.

Posted by on 9 Oct 2019

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4 out of 5

Posted by on 18 Sep 2019

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3 out of 5

Einfaches Hotel in Hafennähe

Pros: Grösse des Appartements
Cons: Dusche flicken, Geruch aus Badezimmer entfernen, nur wie?
Location: Hafennähe und absolut zentral
Wir hatten ein Appartement, mit Küchennische, Terrasse und Schlafzimmer, sehr grosszügig für die 95 Euro pro Nacht. Sehr einfache Einrichtung. Das Badezimmer roch ein bisschen, weil es halt sehr alt war, die Dusche funktionierte nicht, aber Warmwasser und Badewanne funktionierten. Der Gesamteindruck war: sauber und einfach. 24h-Betrieb.

Posted by on 3 Oct 2017

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Property Features

El Puerto Ibiza Hotel Spa offers its guests a fitness centre and a seasonal outdoor pool. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and A poolside bar. WiFi is free in public spaces. Event space at this hotel measures 786 square feet (73 square metres) and includes conference rooms. Spa services, tour or ticket assistance, and multilingual staff are also featured at the business-friendly El Puerto Ibiza Hotel Spa . A complete renovation of El Puerto Ibiza Hotel Spa was completed in October 2018. This 4-star Ibiza Town hotel is smoke free.

  • 1 building
  • 240 guestrooms or units
  • 6 levels
  • 2 bars or lounges
  • 786 sq ft of conference space
  • 73 sq. m of conference space
  • Built in 1978
  • Dining venue
  • Bar by the pool
  • Coffee shop
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Ibiza (IBZ) (9.5 km / 5.9 mi)

Room Amenities

El Puerto Ibiza Hotel Spa offers 240 forms of air-conditioned accommodation with minibars and a safe. Each accommodation is individually furnished and decorated. Plasma televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include a shower, designer toiletries and hairdryers. This Ibiza Town hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • Bathrooms are partially open
  • Minibar
  • In-room dining (limited hours)
  • Plasma television
  • Satellite channels
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Designer toiletries
  • Telephone
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Unique furnishings
  • Unique decor

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.

El Puerto Ibiza Hotel Spa has a restaurant serving breakfast only.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Mountain biking nearby
  • Scooter/moped rentals nearby

Spa Services

  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at noon
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No on-site parking is available

Safety features at this property include a smoke detector

This property advises that enhanced cleaning and guest safety measures are currently in place

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F

Personal protective equipment, including masks, will be available to guests

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser

Contactless check-in and contactless check-out are available

Each guestroom is kept vacant for a minimum of 24 hours between bookings

The property affirms that it follows sanitisation practices of Measures to reduce infection (Spain) guidelines

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available. For guests' safety, the property includes a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.Contactless check-in and contactless check-out are available.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitisation practices of Measures to reduce infection (Spain) guidelines.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Measures to reduce infection (Spain)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • Gap period enforced between guests' stays 24 hours
  • Online Penalty Collection

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 percent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 15 for adults and EUR 15 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Apartamentos El Puerto
  • Apartamentos El Puerto Ibiza
  • Hotel Apartamentos El Puerto
  • Hotel Apartamentos El Puerto Ibiza
  • Hotel El Puerto Ibiza
  • El Puerto Ibiza
  • El Puerto Ibiza Hotel Spa
  • El Puerto Hotel Spa
  • El Puerto Ibiza Spa
  • El Puerto Spa
  • Hotel El Puerto Ibiza Hotel Spa Ibiza
  • Ibiza El Puerto Ibiza Hotel Spa Hotel
  • Hotel El Puerto Ibiza Hotel Spa
  • El Puerto Ibiza Hotel Spa Ibiza
  • Hotel El Puerto
  • Hotel Apartamentos El Puerto
  • El Puerto Ibiza Spa Ibiza Town
  • El Puerto Ibiza Hotel Spa Hotel
  • El Puerto Ibiza Hotel Spa Ibiza Town
  • El Puerto Ibiza Hotel Spa Hotel Ibiza Town

You should know

  • Onsite cash transactions can't exceed EUR 2500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in August and close in October.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.