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Standard Double Room, Pool View

Bed Count room.options.bedSize.SofaBed.Singular Maximum Occupancy 3 Max

Economy Double Room (DZE1)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Family Room, Sea View (Triple Use)

Bed Count room.options.bedSize.SofaBed.Singular Maximum Occupancy 3 Max

Standard Double Room Single Use, Pool View

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Family Room, Connecting Rooms, Sea View

Bed Count room.options.bedSize.SofaBed Maximum Occupancy 6 Max

Family Room, View (FZM1)

Bed Count room.options.bedSize.SofaBed.Singular Maximum Occupancy 5 Max

Hotel Description

During your stay at ROBINSON IERAPETRA, you're just a quick walk from Koutsounari Long Beach. Features include free breakfast, free WiFi in public areas and free self-parking.

  • Free buffet breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • For dining with ocean views, stop by Main restaurant, one of the property's 3 restaurants and 4 bars/lounges
  • Splash around at the waterslide or swim in the 4 outdoor pools
  • Treat yourself to Ayurvedic treatments, massages or manicures and pedicures at Thermes
  • Services include free supervised childcare, a lifeguard on-site and a concierge
  • On-site recreation includes 8 outdoor tennis courts, a gym and a sauna
  • Just a 5-minute walk from Koutsounari Long Beach and 9 minutes by car from Ferma Beach

Renovations + Closures

The property is closed between 6 November and 19 April.

Property Features

Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At ROBINSON IERAPETRA, you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is served daily, and guests can also enjoy a free manager's reception. There are 3 restaurants on site, along with a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 4 bars/lounges. WiFi is free in public spaces. This Mediterranean hotel also offers a children's pool, outdoor tennis courts and a health club. You'll have access to the health club at a partner property. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 5-star Ierapetra hotel.

  • 321 guestrooms or units
  • 2 levels
  • 5 buildings
  • 3 dining venues
  • 2 bars by the pool
  • 4 bars or lounges
  • Conference rooms
  • 5597 sq ft of conference space
  • 520 sq. m of conference space
  • Built in 2020
  • Buffet breakfast (free)
  • Nightclub
  • Manager's reception (free)
  • Deli
  • Supervised kid's activities (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Terrace
  • Garden
  • Gift shop
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 3
  • Children's pool
  • Waterslide
  • Supervised childcare/activities (free)
  • Free WiFi
  • Outdoor tennis courts - 4
  • Snack bar/deli
  • Laundry facilities
  • Playground on site
  • Sofa bed

Internet

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Parking: Free self parking

Room Amenities

ROBINSON IERAPETRA offers 321 accommodations with a safe and complimentary bottles of water. Rooms open to balconies or patios. 106-cm flat-screen televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, dressing gowns, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • Private balcony or patio
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Toiletries (free)
  • Telephone
  • Desk
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or cupboard
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

Guests are served a free buffet breakfast daily from 7:30 AM to 10:00 AM. The hotel hosts a free manager's reception on selected days.

Main restaurant – This poolside restaurant serves breakfast, lunch, dinner and light fare. Guests can enjoy al fresco dining (weather permitting). A children's menu is available.

Local Speciality Rest. TL – Overlooking the ocean, this restaurant specialises in Greek cuisine and only serves lunch. Open daily.

Speciality Rest. KM – Overlooking the pool, this restaurant specialises in international cuisine and only serves dinner. Reservations are required. Open selected days.

Main/Sports/Pool Bar – This bar specialises in international cuisine and is located by the pool. Guests can enjoy al fresco dining (weather permitting). Open daily.

NITE CLUB bar – This bar specialises in international cuisine. Open selected days.

Nearby Activities

8 outdoor tennis courts and a health club are featured at the hotel. 4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Canoeing nearby
  • Snorkelling nearby
  • Parasailing nearby
  • Hiking/biking trails on site
  • Rock climbing nearby
  • Motor boating nearby
  • Tennis lessons on site
  • Volleyball on site
  • Beach volleyball on site
  • Mountain biking on site
  • Yoga classes/instruction on site
  • Pilates classes on site
  • Playground on site
  • Rafting nearby
  • Boat tours nearby
  • Fitness classes on site
  • Mountain climbing nearby
  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Swimming nearby
  • Scuba diving nearby
  • Water tubing nearby

Spa Services

Thermes has 8 treatment rooms, including rooms for couples. Services include deep-tissue massages, sports massages, facials and body wraps. A variety of treatment therapies are provided, including Ayurvedic and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

  • Number of treatment rooms 8
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Ayurvedic treatments
  • Deep tissue massage
  • Sauna in spa
  • Steam room in spa
  • Minimum age to access spa is 16
  • Reflexology
  • Sports massage
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 3:00 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve rollaway/extra beds

This property accepts credit cards and debit cards; cash is not accepted

Cashless transactions are available

This property uses solar energy, plus eco-friendly cleaning products

Safety features at this property include a fire extinguisher, a security system and a first aid kit

This property is professionally cleaned

This property affirms that it follows the cleaning and disinfection practices of TUI safety and hygiene standards (Robinson Club)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Diners Club and debit cards. Cash is not accepted. This property uses solar energy, plus eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. The property is professionally cleaned. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of TUI safety and hygiene standards (Robinson Club) guidelines.

  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Security system
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • Smoke detector
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on-site
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Health First (Greece)
  • Property follows a brand or regulatory agency's sanitisation guidelines TUI safety and hygiene standards (Robinson Club)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Renewable energy source - solar
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 March - 31 October, EUR 10.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • ROBINSON CLUB Ierapetra
  • ROBINSON IERAPETRA Hotel
  • ROBINSON IERAPETRA Ierapetra
  • ROBINSON IERAPETRA Hotel Ierapetra

You should know

  • On-site cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.