9 Aug 2021 by Management Team
Thank you very much for taking the time to post your comments. Your feedback is important to us and will help to improve in those areas needed. Regarding car park, as stated on Expedia and Hotels.com website, our hotel has a very limited parking facilities and are fully booked for the summer. We will discuss your comments about the receptionist with our Front of House Manager. Our housekeeping and maintenance staff are available to help when issues are reported during customer's stay. Breakfast menu is placed on tables and has a great selection of items from continental options (pastries, croissants, yoghurts, cheeses, cold meats.....) to full English breakfast plus cereals, juices and an A la carte option (salmon &scrambled eggs, Eggs Benedictine, kippers...). Once again, thank you for visiting us. Regards. Management Team
The following facilities or services will be unavailable from October 25 2021 to September 1 2022 (dates subject to change):
There's a restaurant on site, as well as a snack bar/deli. WiFi is free in public spaces.
Available in some public areas: Free WiFi
The Dilkhusa Grand Hotel offers 98 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with cable channels. Bathrooms include baths or showers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
For a fee, guests can enjoy a English breakfast daily from 7:30 AM to 9:30 AM.
The Dilkhusa Grand Hotel has a restaurant on site.
Special check-in instructions:
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa and Mastercard. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-out is available. Enhanced food service safety measures are in place.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
