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4.3 out of 5

"We loved the receptionist who entertained us by talking about the winter Olympics and didn't make any fuss since we were in the wrong tower to upgrade ... " More

By a verified traveller on Tue 20 Feb 2018

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Hotel Description

Our customers tell us they can't get enough of Grand Hyatt Incheon's great location. During your stay, you'll be connected to the airport and close to Incheon Bridge. Free WiFi in public areas, free self-parking and a free round-trip airport shuttle are available. Built in 2003, this 5-star hotel has 1024 rooms over 12 floors. All rooms offer free WiFi and flat-screen TVs.

  • Air-conditioned rooms with iPod docking stations, 24-hour room service and flat-screen TVs
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include 3 restaurants, 2 coffee shops/cafés and a bar/lounge
  • Breakfast served daily for a fee
  • Extended parking available for a fee
  • Take a swim in the indoor pool or soak in the spa tub
  • Indulge with facials, massages or body treatments at Club Olympus
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a health club and a sauna
  • Guests speak favourably about the size of the guestrooms and the proximity to the airport
  • 12 minutes by car from Incheon Bridge and 5 minutes from BMW Driving Center
  • Free airport shuttle service

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max
£112* Per night/room 1 Apr - 2 Apr

Room, 2 Single Beds (High Floor)

Bed Count 2 Single Beds Maximum Occupancy 4 Max

Family Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed (High Floor)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Single Beds, View (Airport)

Bed Count 2 Single Beds Maximum Occupancy 4 Max

Room, 2 Single Beds

Bed Count 2 Single Beds Maximum Occupancy 4 Max

Grand Hyatt Incheon ratings based on 4 verified reviews

Review Summary
4.2 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Grand Hyatt Incheon

Everyone (3) Couples (1)
4 out of 5

Amazing receptionist

Pros: Great receptionist who knows what good client service is.
Location: There is a shuttle bus running from and to Terminal 1 and Terminal 2.
We loved the receptionist who entertained us by talking about the winter Olympics and didn't make any fuss since we were in the wrong tower to upgrade us to a better room instead of sending us away to the East Tower. She said she knew it was confusing and the online booking didn't say which tower the room was in. The room is spacious and comfortable, has lots of power outlets with for international plugs which is a big plus. The late night room service was efficient, the food delicious and reasonably priced for a 5 star hotel.

Posted by on 20 Feb 2018

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5 out of 5

Nice hotel close to the airport

Pros: nice clean and airy rooms
Cons: signage to the west building
Upon arrival, a good entrance, however check in staff were a bit too keen, (what time are you checking out etc...??!). BE very careful as to where you are staying as they have a WEST tower with MINIMUM signs to get to it from the main (East) building. you have to get the lift to the 2nd floor then try and find your way to the sky-bridge and then upon arrival of the West building your are literally LOST, no signs! Please make it better and clearer with bigger and brighter signs! Bar was very nice and relaxing, rooms were lovely and quiet and will stay here again.

Posted by , from UK on 1 Nov 2017

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5 out of 5

Top of the lot

Best bed I have ever slept in. Bedding perfect Very respectful and helpful staff Try the new wing very impressed

Posted by on 12 Nov 2014

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3 out of 5

Posted by on 3 Mar 2019

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Property Features

Grand Hyatt Incheon offers its guests a full-service spa, an indoor pool, and a health club. There are 3 restaurants and 2 coffee shops/cafés, as well as a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A business centre, a limo/town car service, and a meeting room are available. A kids' pool, a hot tub, and a sauna are also featured at the luxury Grand Hyatt Incheon. A roundtrip airport shuttle is free (available at scheduled times). Limited free parking is available on a first-come, first-served basis. This 5-star Incheon hotel is smoke free.

  • 1024 guestrooms or units
  • 12 levels
  • 2 buildings
  • 3 dining venues
  • 2 coffee shops
  • 10 conference rooms
  • Built in 2003
  • Bar or lounge
  • Deli
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Newspapers for purchase
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Children's pool
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Fridge

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Free self parking , Parking (limited spaces)

Transport

  • Airport: Seoul (ICN-Incheon Intl.) (3.8 km / 2.4 mi)
  • Train station: Yongyu Station (5.9 km / 3.7 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking; extended parking available for a surcharge

Room Amenities

Grand Hyatt Incheon offers 1024 forms of accommodation with iPod docking stations and minibars. Beds feature down comforters and premium bedding. Flat-screen televisions come with cable channels. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, slippers and complimentary toiletries. This Incheon hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. Housekeeping is offered on a daily basis and in-room massages can be requested.

  • Minibar
  • iPod dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Fridge
  • Luxury bedding
  • Down blanket
  • Bathtub or shower
  • Rainfall showerhead
  • Cots (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy breakfast daily.

Restaurant 8 – On-site restaurant. A children's menu is available.

Vy bar – On-site bar. Happy hour is offered.

Swell Lounge – This diner serves breakfast, brunch, lunch and dinner. A children's menu is available. Open daily.

Deli – On-site coffee shop.

Late-night fare is available from 24-hour room service.

Nearby Activities

An indoor pool, a children's pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golfing nearby
  • Golf lessons available nearby
  • Casino nearby

Spa Services

Club Olympus has 2 treatment rooms. Services include facials and body treatments. The spa is equipped with hot springs/mineral springs and a sauna.

The spa is open daily.

  • Sauna in spa
  • Number of treatment rooms 2
  • Body treatments
  • Facial treatments
  • Hot springs/mineral springs in spa
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Wheelchair-accessible parking
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 19

Special check-in instructions:

For more details, please contact the property using the information on the booking confirmation.

Airport shuttle service is available at scheduled times from 5:30 AM to 10:00 PM. Fees may apply. Contact the property in advance to get details.

For more details, please contact the property using the information on the booking confirmation.

Airport transport is offered at scheduled times from 5:30 AM to 10:00 PM. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for KRW 55000.0 per day.
  • Cots (infant beds) are available for KRW 22000.0 per day.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • UnionPay
  • Parking height restrictions apply
  • Number of children who can stay for free – 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: KRW 22000.0 per day
  • Rollaway bed fee: KRW 55000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Regency Hotel Incheon
  • Hyatt Regency Incheon
  • Incheon Hyatt Regency
  • Grand Hyatt Incheon Hotel
  • Grand Hyatt Incheon
  • Hyatt Regency Incheon Hotel Incheon
  • Hyatt Incheon
  • Hyatt Incheon
  • Incheon Hyatt Regency
  • Grand Hyatt Incheon Hotel
  • Grand Hyatt Incheon Incheon
  • Grand Hyatt Incheon Hotel Incheon
  • Hyatt Regency Incheon Hotel Incheon

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • To get to the property, guests need to transfer by required shuttle. Transfers need to be confirmed in advance by contacting the property at the number on the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

For the benefit of our customers, we have provided a rating based on our ratings system.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.