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 Innsbruck •1 Room
 Innsbruck • 1 Room
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Altstadthotel Weisses Kreuz

4-star property
Herzog-Friedrich-Str. 31, Innsbruck, Tirol 020 3788 4841
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4.8 out of 5
Exceptional!
See all 6 ebookers Reviews

Points Of Interest

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Classic Double Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
£117* Per night/room 5 May - 6 May

Comfort Double Room (Doppelzimmer Stube)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Studio Suite

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Double Room (Patio)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Studio Suite (Super Patio)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Altstadthotel Weisses Kreuz. During your stay, you're just a quick walk from Innsbruck City Tower. Free WiFi in public areas, a bar and breakfast (surcharge) are available.

  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Breakfast served daily for a fee
  • Amenities include a front desk safe, locker space and multilingual staff
  • On-site recreation includes mountain biking, bicycles to rent and hiking/biking trails
  • Guests speak favourably about the breakfast and the location
  • Steps from Innsbruck City Tower and Maria Theresa Street

Altstadthotel Weisses Kreuz ratings based on 6 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Altstadthotel Weisses Kreuz

Everyone (3) Couples (3)
4 out of 5
Sehr ringhörig, die Lüftung im Badezimmer erinnert an eine Flugzeugturbine :-) teilweise gewöhnungsbedürftige Düfte in den Hotelgängen (Duftkerzen o.Ä.), sonst war im Hotel jedoch alles wie beschrieben und geschmackvoll eingerichtet.

Posted by on 22 Oct 2023

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Comment from Hotel Management

25 Oct 2023 by Rezeption

Vielen Dank für Ihr Bewertung. Es freut uns sehr zu hören, dass Ihnen das Interieur so gefallen hat. Ja so ein altes Gebäude birgt durchaus seine Tücken. Der Raumduft wurde extra für unser Hotel entwickelt, dass es nicht jeden Geschmack treffen kann ist natürlich klar. Wir freuen uns Sie wieder bei uns in Innsbruck begrüßen zu dürfen. Liebe Grüße,Linda und das Team des Altstadthotels Weisses Kreuz

5 out of 5
Fantastisches Frühstücksbuffet! Sehr empfehlenswertes Hotel, zentral in der Altstadt, modern, gastfreundlich.

Posted by on 7 Oct 2023

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Comment from Hotel Management

7 Oct 2023 by Altstadthotel Weisses Kreuz

Vielen Dank, dass Sie sich Zeit für so eine tolle Bewertung genommen haben. Wir freuen uns sehr, dass wir Sie mit dem Design, der Lage, unserem reichhaltigem und regionalem Frühstücksbuffet, aber auch unserer Gastfreundschaft begeistern konnten. Auf ein baldiges Wiedersehen freuen wir uns.

5 out of 5

Posted by on 18 Sep 2023

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Comment from Hotel Management

19 Sep 2023 by Rezeption

Thank you very much for your great review. We hope to welcome you again soon in Innsbruck. Kind regards, Linda and the team of the Altstadthotel Weisses Kreuz

5 out of 5
- Tolle Lage - die wichtigsten Sehenswürdigkeiten sind zu Fuss erreichbar. - Sehr freundliches, zuvorkommendes und hilfsbereites Personal. - Feines Frühstück - abwechslungsreich und lecker. - Ruhige und angenehme Atmosphäre.

Posted by on 19 May 2023

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Comment from Hotel Management

19 May 2023 by Altstadthotel Weisses Kreuz

Vielen Dank, dass Sie sich die Zeit genommen haben uns ein Feedback zu geben. Es freut uns sehr zu hören, dass wir Sie mit unserem Service begeistern konnten. Wir würden uns sehr freuen Sie wieder bei uns in Innsbruck begrüßen zu dürfen. Liebe Grüße, Linda und das gesamte Team des Altstadthotels Weisses Kreuz

5 out of 5
Personal sehr freundlich. Zimmer gemütlich

Posted by on 11 Aug 2021

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Comment from Hotel Management

11 Aug 2021 by Linda

Lieber Gast, vielen Dank für diese tolle Bewertung. Es freut uns zu hören, dass wir Sie mit unserem Service und der Ausstattung des Hotels wohlfühlen lassen haben. Herzliche Grüße

5 out of 5

Posted by on 2 Aug 2021

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About the Altstadthotel Weisses Kreuz

Location Herzog-Friedrich-Str. 31, Innsbruck, Tirol 6020

All-inclusive Details

  • Service charge not included
  • Surcharge for premium or imported alcoholic drinks
  • Surcharge for bottled wine
  • Surcharge for bottled liquor
  • Basic alcoholic drinks not included
  • Childcare not included
  • Surcharge for premium or imported non-alcoholic drinks
  • Room service not included
  • Minibar drinks - restrictions apply

Property Features

As a guest of Altstadthotel Weisses Kreuz, you'll find tour or ticket assistance, multilingual staff, and ski equipment storage. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. Altstadthotel Weisses Kreuz also features room service (during limited hours), a front desk safe, and a lift. This 4-star Innsbruck hotel is smoke free.

  • 1 building
  • 48 guestrooms or units
  • 6 levels
  • Built in 1465
  • Ski equipment storage
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Lift
  • No smoking on site
  • Locker space
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Innsbruck Central Station (1.2 km / 0.7 mi)

Room Amenities

Altstadthotel Weisses Kreuz offers 48 air-conditioned accommodations with a safe and complimentary bottles of water. Each accommodation is individually furnished and decorated. 40-inch LCD televisions come with cable channels. Bathrooms include complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Hypo-allergenic bedding
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Sound-insulated rooms
  • Air conditioning
  • Unique furnishings
  • Unique decor
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy a local cuisine breakfast daily from 7:00 AM to 11:00 AM.

Blaue Brigitte – On-site bar.

Room service (during limited hours) is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snowboarding nearby
  • Parasailing nearby
  • Hiking/biking trails on site
  • Rock climbing nearby
  • Snowshoeing nearby
  • Downhill skiing nearby
  • Mountain biking on site
  • Cross-country skiing nearby
  • Horse riding nearby
  • Sledding nearby
  • Segway rental/tour nearby
  • Mountain climbing nearby
  • Bicycle rentals on site
  • Hiking/biking trails nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Wheelchair accessible path of travel
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Guests will receive an email 5 days before arrival with check-in instructions. Front desk staff will greet guests on arrival.

This property is in a car-free zone and can be reached only by foot.

Guests will receive an email 5 days before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 3 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts major credit cards, debit cards and cash

Cashless transactions are available

This property uses geothermal energy, plus eco-friendly cleaning products

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts major credit cards, Visa, Mastercard, Eurocard, debit cards and cash. This property uses geothermal energy, plus eco-friendly cleaning products. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Humane animal treatment
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Cashless transactions are available
  • Comprehensive recycling policy
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities on-site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 3
  • Social distancing measures are in place
  • Guest will receive an email before arrival 5 days
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Guests will receive an email with special check-in instructions
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Individually-wrapped food options are not available
  • Debit cards
  • Renewable energy source - geothermal
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: from approximately EUR 25 for adults and from EUR 15 for children
  • Late check-out fee: EUR 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Weisses Kreuz
  • Weisses Kreuz
  • Weisses Kreuz Innsbruck
  • Altstadthotel Weisses Kreuz Hotel
  • Altstadthotel Weisses Kreuz Innsbruck
  • Altstadthotel Weisses Kreuz Hotel Innsbruck
  • Altstadthotel Weisses Kreuz In der Fußgängerzone
  • Altstadthotel Weisses Kreuz in the pedestrian zone

You should know

  • One child aged 3 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National Rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.