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4.1 out of 5

"The hotel is close to the center, is very clean and staff are very helpful. We had a great stay . " More

By a verified traveller on Wed 27 Jul 2022

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Eco Business Room, 1 Double Bed (2 Mattresses), Glass Wall Bathroom

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£107* Per night/room 8 Jan - 9 Jan

Eco Comfort Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Business Triple Room (glass wall bathroom)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Superior Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Junior Suite, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Comfort Zimmer

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

Hotel Sailer's great location gets high marks from our customers. During your stay, you're just a quick walk from Casino Innsbruck. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.

  • Free WiFi
  • Enjoy local and international cuisine while dining at Restaurant Sailer
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a sauna and bicycles to rent
  • Guests speak favourably about the area's walkability and the helpful staff
  • Steps from Casino Innsbruck and 3 minutes on foot from Maria Theresa Street

Hotel Sailer ratings based on 15 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Sailer

Everyone (10) Couples (3) Family (1)
5 out of 5
The hotel is close to the center, is very clean and staff are very helpful. We had a great stay .

Posted by on 27 Jul 2022

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4 out of 5
Das Hotel ist sehr gut gelegen, freundliches Personal, gutes Haus. Das Bett war jedoch voller Haare und Krümmel - es sah zwar au wie gemacht aber wirklich eklig. Ich habe dann ein anderes Zimmer erhalten; das war sauber. Leider war beim Hotel kein Parkplatz verfügbar (Garagenreservation war nicht möglich), deshalb musste ich das Auto dann beim Bahnhof parkieren; das ist umständlich. Ich hatte extra ein Hotel MIT Parkplatz ausgewählt. Beim Frühstück war das Brot ausgegangen; allgemein ist das Frühstück sehr "mager" für ein Businesshotel dieser Klasse.

Posted by on 7 Dec 2022

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5 out of 5
Bien situé dommage que les fenêtres sur la rue ne soit pas plus étanche au bruit

Posted by on 21 Sep 2022

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4 out of 5
Geräumiges Zimmer und sehr freundlicher Empfang. Frühstücksbuffet war lecker. Das Service-Personal bei Frühstück war höflich und freundlich, die Kellner am Abend eher mürrisch. Da hatten wir nach einem Glas genug... Wir hatten Glück, einer der Hotelparkplätze nutzen zu können.

Posted by on 12 Sep 2022

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4 out of 5

Posted by on 31 May 2022

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5 out of 5
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Posted by on 21 Feb 2020

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Comment from Hotel Management

25 Feb 2020 by Front Office

Madame, Monsieur, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Madame, Monsieur, nos salutations distinguées. Famille Sailer et l'équipe

5 out of 5

Posted by on 28 Jan 2020

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Comment from Hotel Management

25 Feb 2020 by Front Office

Dear Ladies and Gentlemen, thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Family Sailer and Team

4 out of 5

Posted by on 18 Nov 2019

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Comment from Hotel Management

2 Dec 2019 by Front Office

Dear Ladies and Gentlemen, thank you very much for taking the time to evaluate our hotel! Each feedback helps us to get to know the wishes of our guests even better. It was a pleasure for us to read that you enjoyed your stay in our house. We are looking forward to welcome you again in our house during your next visit. Best regards Family Sailer and Team

2 out of 5
Die Hotelküche wurde umgebaut, die Arbeiter begannen um 7:30 - man könnte unmöglich ausschlafen. Der resevierte Parkplatz wurde angeblich von Ebookers nicht weitergeletet, obwohl sie diese Angabe dann doch im Computer fanden... Wir mussten in ein öffentliches Parkhaus, da die Handwerker die Parkplätze brauchten. Das Frühstücksbuffet wurde eher zögerlich nachgafüllt.

Posted by on 23 Apr 2019

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Comment from Hotel Management

3 May 2019 by Front Office

Sehr geehrte Damen und Herren, herzlichen Dank, dass Sie sich die Zeit genommen und unser Hotel bewertet haben! Jede Rückmeldung hilft uns, die Wünsche unserer Gäste noch besser kennenzulernen. Leider mussten wir dennoch lesen, dass wir Ihre Erwartungen nicht erfüllen konnten. Dafür möchten wir uns bei Ihnen entschuldigen. Nichst liegt uns ferner, als wissentlich Ihre Erwartungen zu enttäuschen. Wir werden umgehend nocheinmal Rücksprache mit unseren Mitarbeitern halten, damit dieses Verhalten bezüglich des Frühstücksbuffet nicht wieder vorkommt. Bitte melden Sie auftretende Fragen oder Unannehmlichkeiten jederzeit an unserem Empfang, damit wir diese umgehend für Sie lösen können. Es würde uns freuen, Sie nocheinmal in unserem Hotel begrüßen zu dürfen, um Sie komplett von unserer Qualität zu überzeugen. Mit freundlichen Grüßen Familie Sailer und Team

4 out of 5
Schönes Hotel in einer ruhigen Gegend in der Nähe vom Zentrum. Das Frühstück hatte eine große Auswahl und das Personal war sehr freundlich. Das Abendessen hatte uns etwas enttäuscht, war aber soweit auch in Ordnung. Unser Zimmer (Buissnes) war modern eingerichtet und sauber. Auch das Glasbad hat uns begeistert, nur sollte man sich nahestehen ansonsten könnte es etwas unangenehm werden. Würden uns wieder dafür entscheiden!

Posted by on 14 Jan 2019

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Comment from Hotel Management

17 Jan 2019 by Front Office

Sehr geehrter X, herzlichen Dank, dass Sie sich die Zeit genommen und unser Hotel bewertet haben! Jede Rückmeldung hilft uns, die Wünsche unserer Gäste noch besser kennenzulernen. Es freut uns, dass Sie Ihren Aufenthalt genossen haben. Unser Hotel verfügt über verschiedene Kategorien von Zimmern. Von moderenen Zimmer mit einsehbarer Glasdusche über traditionelle Zimmer mit Marmorbadezimmer bis hin zu neu renovierten Comfort Zimmern mit geschlossenem Badezimmer. Wir würden uns freuen, Sie bei nächster Gelegenheit wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen Familie Sailer und Team

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 4 meeting rooms available. A sauna, tour or ticket assistance, and multilingual staff are also featured at the business-friendly Hotel Sailer. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Hotel Sailer was completed in April 2017. This 4-star Innsbruck hotel is smoke free.

  • 88 guestrooms or units
  • Built in 1896
  • Charging station for electric cars
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Innsbruck (IOB-Innsbruck Central Train Station) (0.5 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Sailer offers 88 accommodations with minibars and a safe. Televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include complimentary toiletries and hairdryers. This Innsbruck hotel provides complimentary wireless Internet access. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • Bathrooms are partially open
  • Minibar
  • In-room dining (limited hours)
  • Television
  • Satellite channels
  • Hypo-allergenic bedding
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Climate control
  • Wardrobe or cupboard

Food & Drink

Restaurant Sailer – This restaurant specialises in local and international cuisine and serves lunch and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snowboarding nearby
  • Rafting nearby
  • Golfing nearby
  • Bicycle rentals on site
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions. Enhanced food service safety measures are in place.

  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wear personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Parking height restrictions apply
  • Individually wrapped food options are not available
  • Online penalty collection
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 2.00 per person, per night. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: EUR 15.00 per night
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Sailer
  • Hotel Sailer Innsbruck
  • Sailer Innsbruck
  • Sailer Hotel Innsbruck
  • Hotel Sailer Hotel
  • Hotel Sailer Innsbruck
  • Hotel Sailer Hotel Innsbruck

National Rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.