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4.5 out of 5

"It is well locate, the breakfast buffet is basic, we moved rooms as a family above were up as late as 1am but most buildings in most parts are old and ... " More

By a verified traveller on Wed 23 Aug 2017

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Tiny

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£208* Per night/room 14 Jul - 15 Jul

Medium

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Extra Large with balcony

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Extra Large

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Tiny with balcony

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Large

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they enjoy the restaurant at Hotel Interlaken. During your stay, you're just a quick walk from Interlaken Casino. Features include free WiFi in public areas, plus a restaurant and a bar.

  • Free WiFi
  • Enjoy local cuisine while dining at Restaurant Taverne
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Guests speak favourably about the restaurant and the location
  • Just a 3-minute drive from Mystery Rooms and 5 minutes from Lake Brienz
  • Pets welcome free of charge

Hotel Interlaken ratings based on 32 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Interlaken

Everyone (19) Couples (7) Business (1) Family (1)
5 out of 5
Very nice stay

Posted by on 16 May 2021

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3 out of 5

central

Cons: Keep families on lower floors
It is well locate, the breakfast buffet is basic, we moved rooms as a family above were up as late as 1am but most buildings in most parts are old and not really sound proof. We were asked to checkout of our room at 11am even though we were just moving rooms.

Posted by on 23 Aug 2017

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5 out of 5
Un très bon ensemble des services et des installations . Bravo

Posted by on 18 Apr 2022

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Comment from Hotel Management

26 Apr 2022 by Hotel Interlaken

Cher Client, Merci beaucoup pour votre visite et pour cette aimable évaluation. Nous sommes très heureux de voir que vous avez apprécié votre séjour à Interlaken et nous ésperons de vous revoir bientôt. Meilleures salutations Karin Snitgaard

5 out of 5

Posted by on 23 Aug 2021

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5 out of 5
Ausblick aus dem Fenster war einmalig.

Posted by on 19 Aug 2021

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4 out of 5

Posted by on 6 Aug 2021

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5 out of 5
Nett und Sauber. Tolles Frühstück

Posted by on 31 Jul 2021

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Comment from Hotel Management

2 Sep 2021 by Hotel Interlaken

Vielen herzlichen Dank ツ Beste Grüsse Karin Snitgaard

5 out of 5
Wir wurden sehr freundlich empfangen und haben uns stets wohlgefühlt. Das Hotel wurde sehr schön und liebevoll renoviert und eingerichtet. Wir kommen gerne wieder. :-)

Posted by on 22 Jun 2021

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5 out of 5

Posted by on 31 May 2021

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5 out of 5

Posted by on 12 Oct 2020

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Renovations + Closures

The property will be renovating from 1 February 2022 to 15 April 2022 (completion date subject to change). The following areas are affected:

  • Selected guestrooms

The following facilities are closed for Christmas Eve:

  • Dining venue

Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A terrace, tour or ticket assistance, and vending machine are also featured at the business-friendly Hotel Interlaken. This 4-star Interlaken hotel is smoke free.

  • 1 building
  • 59 guestrooms or units
  • 4 levels
  • Built in 1323
  • Bar or lounge
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Fireplace in lobby
  • Lift
  • No smoking on site
  • Fridge in a common area
  • 1 conference room
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Interlaken Harderbahn Station (0.4 km / 0.2 mi)

Room Amenities

Hotel Interlaken offers 59 accommodations with minibars and a safe. A pillow menu is available. Flat-screen televisions come with cable channels. Rooms have detached private bathrooms. Bathrooms include a shower, complimentary toiletries and hairdryers. This Interlaken hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and blackout curtains. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a limited basis.

  • Private bathrooms are not in room
  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Pillow options
  • Shower
  • Housekeeping (limited)
  • Local calls (free)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Climate control
  • Connecting rooms available

Food & Drink

Restaurant Taverne – This restaurant specialises in local cuisine and serves breakfast and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Reservations are required.

Room service (during limited hours) is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snowboarding nearby
  • Bicycle rentals nearby
  • Rafting nearby
  • Boat tours nearby
  • Ski lessons available nearby
  • Mountain biking nearby
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby
  • Skydiving nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Stair-free path to entrance

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 10:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 7:00 AM - 10:00 PM. If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:00 AM - 10:00 PM.
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for CHF 60 per night.

Pet Policy

  • Pets are welcome and stay free

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Eurocard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas. Enhanced food service safety measures are in place. Individually wrapped food options are available for breakfast. This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (third-party expert - Global).

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Pets allowed (no fees)
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Cash or credit card deposit required
  • Contactless food service / room service is not available
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Property follows sanitisation practices of Ecolab (3rd party expert - Global)
  • Staff do not wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Gloves are available for guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CHF 20 per stay
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: CHF 10 per day (33 ft away)
  • Rollaway bed fee: CHF 60 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Interlaken
  • Interlaken Hotel
  • Hotel Interlaken Hotel
  • Hotel Interlaken Interlaken
  • Hotel Interlaken Hotel Interlaken

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.