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4.6 out of 5

"The Hey Hotel is amazing Hotel very good Location in Interlaken West , close to bus station , we had a family room for 4 , the room was very large wit ... " More

By a verified traveller on Tue 06 Jun 2023

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Standard Double Room

Bed Count 1 King Bed Maximum Occupancy 3 Max
£181* Per night/room 21 Apr - 22 Apr

Standard Triple Room

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Family Room

Bed Count 4 Twin Beds Maximum Occupancy 4 Max

Standard Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Hotel Description

Our customers tell us that they enjoy the free breakfast at The Hey Hotel. During your stay, you're just a quick walk from Mystery Rooms. You'll find features such as free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities, such as food and water bowls.

  • Free buffet breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, 3 meeting rooms and multilingual staff
  • On-site recreation includes a ropes course
  • Guests have great things to say about the location and the helpful staff
  • 8 minutes by foot from Mystery Rooms and a 5-minute drive from Lake Thun
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

The Hey Hotel ratings based on 23 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Hey Hotel

Everyone (11) Couples (5) Family (3)
5 out of 5
The Hey Hotel is amazing Hotel very good Location in Interlaken West , close to bus station , we had a family room for 4 , the room was very large with 2 bedrooms , and balcony with Mountain View. The breakfast was wonderful. We recommended this Hotel to everyone. The staff was very friendly and helpful. We had a wonderful time in Interlaken .

Posted by on 6 Jun 2023

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4 out of 5
..

Posted by on 7 Mar 2024

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4 out of 5
Leider war die Heizung nicht in Betrieb. Man stellte uns allerdings umgehend einen elektr. Heizkörper in's Zimmer. Bedeutet aber nicht dieselbe Behaglichkeit.

Posted by on 17 Jan 2023

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5 out of 5
Coole Unterkunft, sehr gutes, reichhaltiges Frühstücksbuffet

Posted by on 15 Jan 2023

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5 out of 5
Eine Nacht verbracht für Kongressbesuch. Zimmer sehr schön und sauber. Frühstück sehr gut! Einzig eine USB Steckdose wäre praktisch gewesen. Sonst alles top!

Posted by on 4 Nov 2022

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5 out of 5
Alles neu; sehr guter Stil. Sehr sauber. Reiches Frühstücksbuffet.

Posted by on 27 Jun 2022

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5 out of 5

Posted by on 31 May 2022

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3 out of 5

Posted by on 9 May 2022

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5 out of 5
Hervorragend!

Posted by on 21 Apr 2022

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5 out of 5
Super Preis/Leistungs Verhältnis

Posted by on 20 Nov 2021

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Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces. There are 3 meeting rooms available. Multilingual staff, ski equipment storage, and complimentary newspapers in the lobby are also featured at The Hey Hotel. Parking is available for a fee. This 4-star Interlaken hotel is smoke free.

  • 192 guestrooms or units
  • Buffet breakfast (free)
  • Ski equipment storage
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Beauty salon
  • Newspapers in lobby (free)
  • On-site shopping
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Interlaken West Station (0.3 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

The Hey Hotel offers 192 air-conditioned accommodations with espresso makers and a safe. Televisions come with cable channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • Television
  • Cable channels
  • Espresso maker
  • Electric kettle
  • Bath or shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Sound-insulated rooms
  • Air conditioning

Food & Drink

Guests are served a free buffet breakfast daily from 7:00 AM to 10:30 AM.

The Hey Hotel has a restaurant on site.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snowboarding nearby
  • Segway rental/tour nearby
  • Mountain climbing nearby
  • Rock climbing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Skydiving nearby
  • Ropes course on site
  • Cross-country skiing nearby

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are available for CHF 10.00 per night.

Pet Policy

  • Pets: CHF 15 per pet, per day
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

This property accepts credit cards, debit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 6
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Parking height restrictions apply
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: CHF 15.00 per day
  • Nearby parking fee: CHF 15.00 per day(492 ft away; open 24 hours)
  • Pet fee: CHF 15 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CHF 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • The Hey Hotel Hotel
  • The Hey Hotel Interlaken
  • The Hey Hotel Hotel Interlaken

You should know

  • Children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.