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4.2 out of 5

"Nice clean place to stay. Haggis at breakfast was very tasty. Would stay there again. " More

By a verified traveller on Fri 30 Mar 2018

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Hotel Description

The sightseeing around Best Western Inverness Palace Hotel & Spa gets high marks from our customers. During your stay, you're just a quick walk from Inverness Castle. Features include free WiFi in public areas, plus a full-service spa and an indoor pool. This 3-star hotel has 110 rooms over 4 floors. All rooms offer free WiFi and flat-screen TVs.

  • All rooms offer 24-hour room service, flat-screen TVs and coffee/tea makers
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a restaurant, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to facials, manicures and pedicures or aromatherapy at Sleeping Beauty Spa
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a fitness centre, a steam room and a sauna
  • Guests speak favourably about the beds and the helpful staff
  • Steps from Inverness Castle and Inverness Museum and Art Gallery
  • Dogs welcome for a fee

Family Room, 2 Double Beds, Non Smoking

Bed Count 2 Double Beds Maximum Occupancy 4 Max

Executive Room, 1 Double Bed, Non Smoking, View

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Comfort Room, 1 Single Bed, Non Smoking

Bed Count 1 Single Bed Maximum Occupancy 1 Max

Comfort Room, 2 Single Beds, Non Smoking

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Executive Room, 2 Single Beds, Non Smoking, View

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room)

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Best Western Inverness Palace Hotel & Spa ratings based on 5 verified reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Best Western Inverness Palace Hotel & Spa

Everyone (2) Couples (2) Business (1)
4 out of 5
Nice clean place to stay. Haggis at breakfast was very tasty. Would stay there again.

Posted by on 30 Mar 2018

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Comment from Hotel Management

2 Apr 2018 by Aimee Adamson

Thank you so much for your fantastic review. I'm delighted that you enjoyed your stay (and the haggis!). I hope that we can welcome you back on your next visit to Inverness. Kindest regards, Aimee

5 out of 5

One of the best in which I’ve stayed in invernes

Room and bed particularly comfortable. Staff friendly welcoming and helpful

Posted by , from winchester on 11 Dec 2017

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Comment from Hotel Management

11 Dec 2017 by Della

Thank you Mark! It's great that you enjoyed your visit! We are so lucky to have such a friendly team and were so helpful. I hope we can look after you again very soon. Kind regards, Della.

3 out of 5

Business stopover

Nicely situated for a short stroll into the town of Inverness. Very spacious comfortable room.

Posted by on 7 Dec 2014

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5 out of 5

Great hotel

Fantastic - will definatley return :) There is not a single thing I would change

Posted by on 4 Apr 2013

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4 out of 5

Posted by on 3 Sep 2019

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Comment from Hotel Management

4 Sep 2019 by Grace Souter

Thank you for taking the time to score our hotel. I'm delighted to see you enjoyed your stay with us, hopefully we can welcome you back again soon. Kindest regards, Grace

About the Best Western Inverness Palace Hotel & Spa

Location 8 Ness Walk, Inverness, Scotland IV3 5NG

Property Features

Best Western Inverness Palace Hotel & Spa offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. Event space at this hotel measures 323 square feet (30 square metres) and includes conference rooms. The eco-friendly Best Western Inverness Palace Hotel & Spa also features a fitness centre, a fireplace in the lobby, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3-star Inverness hotel is smoke free.

  • 110 guestrooms or units
  • 4 levels
  • 323 sq ft of conference space
  • 30 sq. m of conference space
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front desk safe
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Inverness (INV) (16.5 km / 10.3 mi)
  • Train station: Inverness Station (1.6 km / 1 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Best Western Inverness Palace Hotel & Spa offers 110 forms of accommodation with coffee/tea makers and a hairdryer. Flat-screen televisions are featured in guestrooms. Bathrooms include baths or showers and complimentary toiletries. This Inverness hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • Flat-screen television
  • Coffee maker
  • Bathtub or shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7 AM to 9:30 AM and at the weekend from 8 AM to 10 AM.

Best Western Inverness Palace Hotel & Spa has a restaurant on site.

Brasserie – This bar specialises in local cuisine and serves lunch, dinner and light fare. A children's menu is available. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

Spa Services

Sleeping Beauty Spa has 2 treatment rooms. Services include facials, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.

The spa is open selected days.

  • Number of treatment rooms 2
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

This property doesn't offer after-hours check-in. For more details, please contact the property using the information on the booking confirmation.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

This property also serves Jain vegetarian food. Guests with dietary restrictions or food allergies should contact this property in advance.

Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

This property doesn't offer after-hours check-in. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Pet Policy

  • Pets: GBP 15 per pet, per night
  • Only dogs are allowed
  • Maximum 2 per room

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • UnionPay
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 14.95 for adults and GBP 14.95 for children (approximately)
  • Self-parking fee: GBP 5 per day
  • Valet parking fee: GBP 6 per day
  • Pet fee: GBP 15 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Inverness Palace Hotel
  • Best Western Palace Hotel
  • Best Western Inverness Palace
  • Best Western Palace
  • Best Western Inverness Palace Hotel And Spa
  • Best Western Inverness Palace Hotel Inverness
  • Inverness Best Western
  • BEST WESTERN Inverness Palace Hotel & Spa Scotland
  • Best Inverness & Spa Inverness
  • Best Western Inverness Palace Hotel & Spa Hotel
  • Best Western Inverness Palace Hotel & Spa Inverness
  • Best Western Inverness Palace Hotel & Spa Hotel Inverness

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

  • Green Tourism Programme

National Rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.