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 Inverness •1 Room
 Inverness • 1 Room
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Glen Mhor Hotel

3-star property
8-15 Ness Bank, Inverness, Scotland 020 3788 4841
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3.1 out of 5
See all 7 ebookers Reviews

"The hotel was based in an excellent location for the business I had in Inverness. We had an excellent meal but was very disappointed that the "suggest ... " More

By a verified traveller on Thu 22 Dec 2022

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Classic Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£90* Per night/room 8 Oct - 9 Oct

Classic Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Family Room, 2 Bedrooms

Bed Count 2 King Beds Maximum Occupancy 6 Max

Junior Suite, 1 Double Bed with Sofa bed

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Classic Double Room, River View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Classic Single Room, 1 Single Bed

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Hotel Description

Our customers tell us that they enjoy the overall property condition at The Glen Mhor Hotel and Uile-bheist Brewery & Distillery. During your stay, you're just a quick walk from Inverness Castle. Enjoy features like free WiFi in public areas, plus 2 bars and a restaurant.

  • Free Wi-Fi in some public areas
  • Enjoy local cuisine while dining at Uile-bheist Distillery
  • Continental breakfast served daily for a fee
  • WiFi for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Steps from Inverness Cathedral and 4 minutes on foot from Inverness Castle

The Glen Mhor Hotel and Uile-bheist Brewery & Distillery ratings based on 7 Verified Reviews

Review Summary
3.1 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for The Glen Mhor Hotel and Uile-bheist Brewery & Distillery

Everyone (5) Couples (2) Family (1)
4 out of 5
The hotel was based in an excellent location for the business I had in Inverness. We had an excellent meal but was very disappointed that the "suggested" service charge had been added to my bill without my knowledge and likewise, I had not been asked if I was happy to pay the amount asked which on this occasion was £15.33, had I done what we usually do & leave a tip on the table the tip would have been closer to £20. If we had been a large party of 15 or 20 people I could have felt £15.33 was justified but for a table of 4, who were in the restaurant for 63 minutes I felt it was excessive, when I queried it I was told that it was something the hotel had started doing and Yes the cashier should have mentioned the "suggested" tip & asked if we were happy to pay, I just hope the £5 tip I did leave went to the staff that served my table and not into the hotels coffers which is not what I was intended. Other than that the room was big, clean and the bed was very comfortable, the staff were polite and good at their job of being attentive to the guest. Breakfast was very filling but the method of ordering is antiquated with a piece of paper to which you had to put a tick beside the hot items you wanted as theere was plenty of space to set up a hot buffet style area for hot items. But hey ho it worked out ok, I will definitely use this place again but will be a bit more switched on about the service charge... But f

Posted by on 22 Dec 2022

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Comment from Hotel Management

12 Jan 2023 by Reception

Good evening, Thank you for your lovely feedback. Delighted to hear that you enjoyed your stay with us.Sincere apologies for the encountered issues with the added Service charge on your bill. This should have been acknowledged with yourselves indeed, apologies. Please rest assured that this will be passed onto our Restaurant Team. Also any tip that had been left for the Team: it is getting split within the team at the end of their shift.We cannot wait to welcome you back soon.Wishing you all the very best until then. Kind Regards, The Glen Mhor Hotel.

3 out of 5
The room at the hotel was very small and needed painting . The bathroom was old and tatty and the skirting boards were dirty. The bed squeaked and wasn’t very comfortable. On the plus side the breakfast was very good and the staff very nice and friendly .

Posted by , from Bacup on 6 Sep 2020

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Comment from Hotel Management

6 Sep 2020 by Reception

Good Morning, Thank you for your review and comments. We are currently working our way around the hotel refurbishing however this is taking some time due to the size of the hotel. We hope to welcome you back again. Kind Regards Glen Mhor Team

4 out of 5

Posted by on 21 Oct 2019

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Comment from Hotel Management

21 Oct 2019 by Glen Mhor Team

Thank you for your feedback.

1 out of 5

Posted by on 30 Jan 2019

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Comment from Hotel Management

31 Mar 2019 by Reception

Thank you for taking the time to leave a review. We are sorry to see that you were unhappy with your stay but as you have left no comment we cannot address this. If you wish to discuss this further so we can address any issues you had we would be happy to go over this with you.

4 out of 5

Posted by on 20 Nov 2018

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Comment from Hotel Management

22 Nov 2018 by Reservations Team

Thank you for taking the time to leave us a review, we are glad you enjoyed your stay with us and we hope we can welcome you back again in the future

5 out of 5
Olin perillä myöhään illalla, respassa jo odoteltiin :) Aamiainen toimi täydellisesti. Lounasajan jälkeen ei saanut ruokaa kun olisin toivonut jonkin nopean aterian ennen illan konserttia, mutta henkilökunta opasti hienosti ruokailemaan kaupungille.

Posted by on 23 Aug 2022

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Comment from Hotel Management

28 Aug 2022 by Reception

Good afternoon, thank you for your lovely feedback. We hope to see you back again in the future. Kind Regards, The Glen Mhor Team.

1 out of 5
The hotel kicked us out and booked us in another hotel .

Posted by on 24 May 2019

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Comment from Hotel Management

26 May 2019 by Reservations

Good Morning, Unfortunately as we were fully booked and had an issue with one of our boilers (There was no hot water or heating) we had no choice but to outlook some guests to different hotels, this was explained when you were contacted prior to your check in at the hotel. We are sorry you feel we kicked you out, however this was not the case, it was to ensure you had a pleasant and comfortable stay while in Inverness. Kind Regards Reservations

About the Glen Mhor Hotel

Location 8-15 Ness Bank, Inverness, Scotland IV2 4SG

Property Features

There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 2 bars/lounges. A business centre and 4 meeting rooms are available. WiFi is free in public spaces. A terrace, tour or ticket assistance, and multilingual staff are also featured at the business-friendly The Glen Mhor Hotel and Uile-bheist Brewery & Distillery. This 3-star Inverness hotel is smoke free.

  • 1 building
  • 75 guestrooms or units
  • 3 levels
  • 2 bars or lounges
  • Conference rooms
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • No smoking on site
  • Coffee shop
  • Dining venue

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Parking (limited spaces)

Transport

  • Train station: Inverness Station (1.7 km / 1 mi)

Room Amenities

The Glen Mhor Hotel and Uile-bheist Brewery & Distillery offers 75 accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas. Flat-screen televisions come with digital channels. This Inverness hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Sitting area
  • In-room dining (24 hours)
  • Flat-screen television
  • Digital channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Ensuite bathroom
  • Wardrobe or cupboard
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy a continental breakfast daily from 8 AM to 10 AM.

Uile-bheist Distillery – This bar specialises in local cuisine. Guests can enjoy drinks at the bar.

Waterside – On-site restaurant. Open daily.

24-hour room service is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 11:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 15.0 per stay.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and Barclaycard. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser. Contactless check-in and contactless check-out are available. Individually wrapped food options are available for breakfast and dinner, and also through room service.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Guests will receive an email with special check-in instructions
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Online penalty collection
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately GBP 12.50 per person
  • Fee for in-room wireless Internet: GBP 2.99 per stay (rates may vary)
  • Rollaway bed fee: GBP 15.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Glen Mhor
  • Glen Mhor Hotel
  • Glen Mhor Hotel Inverness
  • Glen Mhor Inverness
  • Glen Mhor Hotel & Apartments Inverness, Scotland
  • Inverness Hotel Glen Mhor
  • Glen Mhor Hotel & Apartments Inverness
  • Hotel Glen Mhor
  • Inverness Hotel Glen Mhor
  • Glen Mhor Inverness
  • Glen Mhor Hotel
  • The Glen Mhor Hotel Uile bheist Brewery Distillery
  • The Glen Mhor Hotel and Uile-bheist Brewery & Distillery Hotel
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.