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"Very tired decor and furnishings. Stained carpets. Dated bathroom. Disappointing. " More

By a verified traveller on Mon 06 Nov 2023

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Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£64* Per night/room 24 Mar - 25 Mar

Twin Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Executive Double Room (with Sofa Bed)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Superior Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Twin Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they enjoy the pool at Leonardo Hotel Inverness - Formerly Jurys Inn. During your stay, you'll be within walking distance of Eastgate Shopping Centre. You'll find features such as free WiFi in public areas, plus an indoor pool and a restaurant.

  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the spa tub
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a gym, a sauna and fitness classes
  • Guests have good things to say about the accommodation for the cleanliness and overall comfort
  • Just a 3-minute drive from Eastgate Shopping Centre and a few minutes from Victorian Market

Leonardo Hotel Inverness - Formerly Jurys Inn ratings based on 13 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Leonardo Hotel Inverness - Formerly Jurys Inn

Everyone (2) Couples (6) Family (3)
3 out of 5
Very tired decor and furnishings. Stained carpets. Dated bathroom. Disappointing.

Posted by on 6 Nov 2023

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Comment from Hotel Management

14 Nov 2023 by Duty Manager

Dear Jennifer,Thank you for taking the time to write your feedback. We are sorry that you had some issues wit your stay. We hope this had not put you off staying with us again.Sincerely, Kristen Cattich

2 out of 5
Hotel very very dated. Needs work. Staff mostly average and unhelpful with some more helpful in the breakfast room. Lots of smokers outside. Used mainly by bus tours. Room very small and expensive Windows didn’t close so noisy with trains and the road outside. £170 per night room only. Food at breakfast was ok. Gym area ok. Pool busy. Overall they have taken the best looking areas and used as photos. Wouldn’t use the hotel again.

Posted by on 30 Sep 2023

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Comment from Hotel Management

1 Oct 2023 by Front Office

Dear Nick,thank you for your feedback. I am sorry to read that your stay with us was dissapointing. I will pass all your comments to relevant department managers to look into it.Once again thank you for sharing your review and for staying with us. Kind RegardsAnna Stankiewicz

4 out of 5
Bar prices very steep

Posted by on 1 Aug 2022

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Comment from Hotel Management

2 Aug 2022 by Front Office

Dear Guest, Thank you for taking time to leave your feedback. I am sorry to see that you found our bar prices too high. We hope to welcome you back at our hotel very soon. Kind Regards Anna Stankiewicz

2 out of 5
I thought the hotel was not clean to a acceptable standard The hotel needs to be painted and cleaned toa much higher standard the food was good but the breakfasts were cold the leisure facilities were good and cleaned to a good standard but the changing rooms very cold also the bathrooms in the rooms were not acceptable as the toilet seats were old and stained the tiling needed to be cleaned

Posted by on 10 Apr 2022

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Comment from Hotel Management

11 Apr 2022 by Front Office

Dear Guest, Thank you for taking time to leave your feedback. Please accept my sincere apologise regarding cleanliness of your room. I passed those comments to our Head Housekeeper to look into it. Once again thank you for staying with us and we hope to welcome you back again in the future. Kind Regards Anna Stankiewicz

4 out of 5
Decent location close to city centre. Pleasant staff, comfortable room.

Posted by on 27 Feb 2021

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Comment from Hotel Management

27 Feb 2021 by Duty Manager

Dear Guest, Thank you for taking time to leave your review. I am glad that you enjoyed your stay with us and I hope to welcome you back in the future. Kind Regards Anna Stankiewicz

5 out of 5
room needs updated but very clean bed was very comfortable. The staff were helpful issue regarding room was sorted there and then. Food at night was good and social distancing was adhered to at all times.

Posted by , from lanarkshire on 18 Sep 2020

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Comment from Hotel Management

18 Sep 2020 by Amadeusz

Thank you very much for the review of your stay at Jury's Inn Inverness. We are glad to see that you enjoyed your stay and we hope to see you soon. Kind regards

4 out of 5
The sraff were pleasant and helpful. The room we had was ideal for a short stay and was very clean The bed was very comfortable but the pillows were a wee bit hard. There was some minor niggles like curtains hanging off the rail, soap dispener in bathroom not working and tissue holder broken. The breakast was good value apart from failure of staff to top up the croissants, bagels and pastries Leisure centre was very nice with lovely pool and decent gym.

Posted by on 27 Oct 2019

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Comment from Hotel Management

2 Nov 2019 by Duty Manager

Dear Guest, Thank you for your lovely feedback. I also passed your comments regarding maintenance issues in the room to our team to investigate and rectify. I hope we can welcome you back very soon. Kind Regards

2 out of 5
Handy and good parking. Reception staff on check out sullen. Room too small for 2 beds. Carpet smelly. Bed soft and lumpy. I wouldn't go back.

Posted by on 23 Sep 2019

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Comment from Hotel Management

24 Sep 2019 by Management

Dear Guest, Thank you for your feedback regarding your recent stay with us. I am very disappointed to read that you didn't have a good experience. I will investigate this with the team and make sure all points are rectified where possible. I hope you have a great day.

3 out of 5
Room condition was poor - in need of serious renovation

Posted by on 8 Sep 2019

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Comment from Hotel Management

11 Sep 2019 by Managemnet

Thank You for taking time to leave feedback about your recent stay at Jurys Inn hotel in Inverness. Please accept my sincere apologies that the room you stayed in didn't meet your expectations. Our teams are working daily to make sure our room are up to standards. Once again thank You and have a great day.

2 out of 5
Rooms tiny and too expensive for what is offered . Nice pool which was very clean .

Posted by on 15 Jul 2019

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Comment from Hotel Management

15 Jul 2019 by Gary

Dear Guest, Thank you for your review. We appreciate all feedback. We will take your comments onboard and pass these onto the relevant department manager. Kind Regards Gary Howe Front Office Manager

Property Features

As a guest of Leonardo Hotel Inverness - Formerly Jurys Inn, you'll find an indoor pool, a health club, a spa tub, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Spa services, multilingual staff, and laundry facilities are also featured at the eco-certified Leonardo Hotel Inverness - Formerly Jurys Inn. This Inverness hotel is smoke free.

  • 118 guestrooms or units
  • 5 levels
  • Conference rooms
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Corner/local shop
  • ATM
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Transport

  • Train station: Inverness Station (3.4 km / 2.1 mi)

Room Amenities

Leonardo Hotel Inverness - Formerly Jurys Inn offers 118 accommodations with coffee/tea makers and a hairdryer. 28-inch flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries. This Inverness hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Combined shower/bath
  • Hairdryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Heating
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10 AM and at the weekend from 7 AM to 11:00 AM.

Bar and Grill – This restaurant serves breakfast, lunch and dinner.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golfing on site
  • Fitness classes on site

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible path of travel
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 11 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

This property accepts credit cards, debit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. Contactless check-out is available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Humane animal treatment
  • Comprehensive recycling policy
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Water dispenser use by guests actively encouraged
  • Staff wears personal protective equipment
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Debit cards
  • Online penalty collection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 14 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Inverness Thistle Hotel
  • Thistle Inverness Hotel Inverness
  • Thistle Inverness Scotland
  • Jurys Inn Inverness
  • Jurys Inverness
  • Jurys Inn Inverness Scotland

Awards & Affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

  • Green Tourism Programme
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.