24 Mar 2023 by Jason
Dear GordonWe very much appreciate your comments regarding your stay at the Mercure It is always a pleasure to receive positive and constructive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
29 Apr 2019 by Fraser Peterkin, General Manager
We very much appreciate your review regarding your stay at the Mercure Inverness Hotel. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
8 Apr 2019 by Fraser Peterkin, General Manager
Dear Guest Thank you for taking the time to tell us about your experience at the Mercure Inverness Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future Regards
6 Apr 2023 by Jason
Thank you for taking the time to leave us a review Dominik
15 Feb 2019 by Jason McLeod - Operations Manager
Thank you for taking the time to tell us about your experience at the Mercure Inverness Hotel. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The business-friendly Mercure Inverness Hotel also features concierge services, complimentary newspapers in the lobby, and laundry facilities. Parking is available for a fee. This 4-star Inverness hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge)
Mercure Inverness Hotel offers 118 accommodations with a safe and coffee/tea makers. LED televisions come with digital channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers. This Inverness hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a English breakfast daily from 6:30 AM to 10 AM.
33 Church St Brasserie – This restaurant serves breakfast, lunch and dinner. A children's menu is available.
24-hour room service is available.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser. Contactless check-in and contactless check-out are available. Individually wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.
