29 Apr 2019 by Fraser Peterkin, General Manager
We very much appreciate your review regarding your stay at the Mercure Inverness Hotel. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
8 Apr 2019 by Fraser Peterkin, General Manager
Dear Guest Thank you for taking the time to tell us about your experience at the Mercure Inverness Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future Regards
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The business-friendly Mercure Inverness Hotel also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Parking is available for a fee. This 4-star Inverness hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge)
Mercure Inverness Hotel offers 118 forms of accommodation with a safe and coffee/tea makers. LED televisions come with digital channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a English breakfast daily from 6:30 AM to 10 AM.
Arts Restaurant – This restaurant serves breakfast and dinner.
24-hour room service is available.
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Special check-in instructions:
Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.