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4.1 out of 5

"All good, clean, food good, close to the shops (1 min) great views. Walls really thin can hear conversations both side of me 🙄 " More

By a verified traveller on Tue 23 Jan 2024

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Double Room, 1 Double Bed (Compact)

Bed Count 1 Full Bed Maximum Occupancy 2 Max
ÂŁ54* Per night/room 24 Mar - 25 Mar

Classic Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Classic Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Classic Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Privilege, Double Room, 1 Double Bed, View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they enjoy the helpful staff at Mercure Inverness Hotel. During your stay, you're just a quick walk from Victorian Market. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.

  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Guests speak favourably about the clean guestrooms and the location
  • Steps from Victorian Market and Inverness Visit Scotland Information Centre
  • Pets welcome for a fee

Mercure Inverness Hotel ratings based on 15 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Mercure Inverness Hotel

Everyone (8) Couples (5)
4 out of 5
All good, clean, food good, close to the shops (1 min) great views. Walls really thin can hear conversations both side of me 🙄

Posted by , from Golcar on 23 Jan 2024

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Comment from Hotel Management

23 Jan 2024 by Jason

Thank you for taking the time to leave us a review Paul, we are pleased you enjoyed the food and we are happy you found the hotel clean and tidy, we are working on a solution to combat the noise externally and internally

5 out of 5
Excellent breakfast but drinks a bit pricey.

Posted by , from Innerleithen on 13 Oct 2022

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Comment from Hotel Management

24 Mar 2023 by Jason

Dear GordonWe very much appreciate your comments regarding your stay at the Mercure It is always a pleasure to receive positive and constructive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

2 out of 5
Wifi was garabage

Posted by , from Derby on 16 Dec 2021

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4 out of 5
Ideal location for visiting city attractions and had onsite (payable) parking.

Posted by on 20 Jan 2020

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4 out of 5
It’s in the centre of the town and even if you don’t want to go out you have restaurant and bar in the hotel

Posted by on 28 Oct 2019

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5 out of 5

Posted by on 21 Apr 2019

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Comment from Hotel Management

29 Apr 2019 by Fraser Peterkin, General Manager

We very much appreciate your review regarding your stay at the Mercure Inverness Hotel. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

4 out of 5
Central position but very noisy inside and outside hotel in late evening.

Posted by on 11 Feb 2019

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Comment from Hotel Management

8 Apr 2019 by Fraser Peterkin, General Manager

Dear Guest Thank you for taking the time to tell us about your experience at the Mercure Inverness Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future Regards

5 out of 5

Great city centre hotel

Great location, friendly staff. Very good price also. Room service were well appointed and clean and tidy.

Posted by , from scotland on 3 Jan 2017

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5 out of 5

Anniversary weekend

This is a nice hotel in a great central location. Breakfast was good but did not have dinner in the hotel so can't comment on it. We upgraded to a privilege room that was supposed to have river or old town views. The one we were given would have had a river view but we were on the first floor so only view we had was of a flat roof unfortunately, which was disappointing as this is why we upgraded. Saying that the room was very nice and the bathroom was excellent.

Posted by on 26 May 2015

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5 out of 5
Tolles Hotel im Zentrum von Inverness/mitten in der Stadt, am River Ness. Einkaufsmöglichkeiten direkt vor der TĂŒr. 😊 Gratis ParkplĂ€tze vor dem Hotel, wir hatten immer einen freien Platz. Sehr nettes Personal! 👍

Posted by on 26 Dec 2023

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Comment from Hotel Management

28 Dec 2023 by Jason

Thank you so much for your lovely review Patricia

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The business-friendly Mercure Inverness Hotel also features concierge services, laundry facilities, and dry cleaning/laundry services. Parking is available for a fee. This 4-star Inverness hotel is smoke free.

  • 121 guestrooms or units
  • Conference rooms
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Inverness Station (0.5 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Mercure Inverness Hotel offers 121 accommodations with a safe and coffee/tea makers. LED televisions come with digital channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers. This Inverness hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • HD television
  • Digital channels
  • Coffee maker
  • Bath or shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Heating
  • Ensuite bathroom
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy English breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:30 AM to 11:00 AM.

33 Church St Brasserie – This restaurant serves breakfast, lunch and dinner. A children's menu is available.

24-hour room service is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: GBP 15 per pet, per nightService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a smoke detector

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Comprehensive recycling policy
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Guests are not provided with hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 17.95 per person
  • Self-parking fee: GBP 12.00 per night
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Mercure Inverness
  • Inverness Mercure
  • Inverness Mercure Hotel
  • Mercure Hotel Inverness
  • Mercure Inverness
  • Mercure Inverness Hotel
  • Mercure Inverness Hotel Scotland
  • Inverness Ramada
  • Ramada Inverness
  • Mercure Inverness Hotel Hotel
  • Mercure Inverness Hotel Inverness
  • Mercure Inverness Hotel Hotel Inverness

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National Rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.