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4.0 out of 5

"Staff very friendly and helpful. Nothing was a problem for them " More

By a verified traveller on Thu 14 Oct 2021

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Cozy Double/Twin Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£75* Per night/room 1 Nov - 2 Nov

Classic Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Cozy Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Hotel Description

The shopping around The Royal Highland Hotel gets good marks from our customers. During your stay, you're just a quick walk from Eastgate Shopping Centre. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.

  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Guests have good things to say about the accommodation for the cleanliness and overall comfort
  • Steps from Eastgate Shopping Centre and 6 minutes on foot from Inverness Castle
  • Pets welcome for a fee (restrictions apply)

The Royal Highland Hotel ratings based on 15 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for The Royal Highland Hotel

Everyone (9) Couples (2) Family (2)
5 out of 5
Staff very friendly and helpful. Nothing was a problem for them

Posted by on 14 Oct 2021

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Comment from Hotel Management

21 Oct 2021 by rec

thank you for your comment

2 out of 5
We had a room on the 3rd floor which was not bad in itself as there was a lift but my wife is registered disabled and then had additional stairs to climb. The third floor must also be designated for dogs as the room smelt awful and dogs barked day and night.

Posted by on 22 Nov 2019

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Comment from Hotel Management

3 Dec 2019 by rec

unfortunately without your details we cannot investigate the comments regarding smell, we do accept dogs but if there is noise we would certainly ask owners to bring dogs under control.

5 out of 5
everything was absolutely perfect. The most relaxing hotel we have ever been in, the staff were very friendly, helpful and polite. The decor and ambience was total opulance, will definately be back. Thanks to all

Posted by on 3 Oct 2019

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Comment from Hotel Management

4 Oct 2019 by rec

thank you for your review, we hope to welcome you back

4 out of 5

Posted by on 2 Mar 2019

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Comment from Hotel Management

17 Apr 2019 by rec

thank you

4 out of 5
Pros: pillows quite hard
Cons: pillows
One night only but was a nice experience and would re-book. CM

Posted by on 3 Feb 2018

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3 out of 5

In need of some love

Overall the hotel is a little bit worn round the edges and in need of updating. Booked a double only to be given a twin. Moved rooms into yet another twin. Finally moved on the second night into a very spacious king size room - voucher given for dinner as apology. Dinner was distinctly average and prices were ridiculous, would not have eaten there without the voucher. Hotel was clean and staff friendly and helpful.

Posted by , from orkney on 13 Dec 2017

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4 out of 5

Great deal and location

Little tired,however staff were fantastic and was totally worth it for food

Posted by on 30 Oct 2017

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5 out of 5

The hotel was very nice

The staff are very polite and helpful and the rooms are very tidy and well kept

Posted by on 17 May 2017

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5 out of 5

Excellent place

Pros: The room, and staff
Cons: the restaurant, the food wasn't what I expected. But the waiters were really great
Location: everything you expect about the Highlands
Excellent place, old with some wooden floor noise. But an amazing experience, I recommend and I will for sure return to stay there while in Inverness. Great cozy room. I only have praise and positive review about the hotel.

Posted by , from Cork, Ireland on 22 Nov 2016

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4 out of 5
Great friendly personnel

Posted by on 30 May 2022

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Comment from Hotel Management

13 Jun 2022 by rec

thank you for your kind comments

Property Features

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Multilingual staff, ski equipment storage, and coffee/tea in common area are also featured at the business-friendly The Royal Highland Hotel. The hotel can provide concierge services, limo/town car service, and wedding services. This 3-star Inverness hotel is smoke free.

  • 84 guestrooms or units
  • 3 levels
  • Deli
  • Ski equipment storage
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Wireless internet access , High-speed internet access , Internet access (complimentary)

Available in some public areas: Free WiFi

Parking

Parking (limited spaces)

Transport

  • Train station: Inverness Station (0.4 km / 0.3 mi)

Room Amenities

The Royal Highland Hotel offers 84 accommodations with a safe and coffee/tea makers. Plasma televisions come with cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This Inverness hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and portable fans. Housekeeping is provided once per stay.

  • In-room dining (limited hours)
  • Plasma television
  • Cable channels
  • Coffee maker
  • Combined shower/bath
  • Rollaway beds (surcharge)
  • Housekeeping (once per stay)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Heating
  • Portable fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy continental breakfast on weekdays from 7:00 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Ash Restaurant – This restaurant serves lunch and dinner.

Gallery Cafe – On-site café.

ASH BAR – On-site bar.

Room service (during limited hours) is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Golfing nearby
  • Sailing nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:30 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 50 per stay.

Pet Policy

  • Pets: GBP 10 per pet, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Union Pay, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-in and contactless check-out are available. Individually wrapped food options are available for breakfast and through room service. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Guests will receive an email with special check-in instructions
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays - 24 hours
  • Online penalty collection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between GBP 9.00 and GBP 12.00 per person (approximately)
  • Off site parking fee: GBP 7 per day (0.01 mi away)
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 10.00 (subject to availability)
  • Late check-out fee: GBP 10 (subject to availability)
  • Rollaway bed fee: GBP 50 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Royal Highland
  • Royal Highland
  • Royal Highland Hotel
  • Royal Highland Hotel Inverness
  • Royal Highland Inverness
  • The Royal Highland Hotel Hotel
  • The Royal Highland Hotel Inverness
  • The Royal Highland Hotel Hotel Inverness

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National Rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.