"One night only but was a nice experience and would re-book. CM " More

By a verified traveller on Sat 03 Feb 2018

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Hotel Description

The sightseeing around The Royal Highland Hotel gets good marks from our customers. During your stay, you're just a quick walk from Inverness Castle. Free WiFi in public areas, free self-parking and a restaurant are available. This 3-star hotel has 84 rooms over 3 floors. Enjoy your stay with amenities like free WiFi and a plasma TV in each room.

  • All rooms offer 24-hour room service, plasma TVs and premium bedding
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a restaurant, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, concierge services and luggage storage
  • Guests speak favourably about the local sightseeing and the value of their stay
  • Just a 4-minute walk from Eastgate Shopping Centre and 5 minutes on foot from Inverness Castle
  • Pets welcome for a fee (restrictions apply)

Classic Double or Twin Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Single Room

Bed Count 1 Single Bed Maximum Occupancy 1 Max

Cozy Single Room

Bed Count 1 Single Bed Maximum Occupancy 1 Max

Cozy Double/Twin Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

The Royal Highland Hotel ratings based on 15 verified reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for The Royal Highland Hotel

Everyone (8) Couples (5)
4 out of 5

Posted by on 2 Mar 2019

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Comment from Hotel Management

17 Apr 2019 by rec

thank you

4 out of 5
Pros: pillows quite hard
Cons: pillows
One night only but was a nice experience and would re-book. CM

Posted by on 3 Feb 2018

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3 out of 5

In need of some love

Overall the hotel is a little bit worn round the edges and in need of updating. Booked a double only to be given a twin. Moved rooms into yet another twin. Finally moved on the second night into a very spacious king size room - voucher given for dinner as apology. Dinner was distinctly average and prices were ridiculous, would not have eaten there without the voucher. Hotel was clean and staff friendly and helpful.

Posted by , from orkney on 13 Dec 2017

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4 out of 5

Great deal and location

Little tired,however staff were fantastic and was totally worth it for food

Posted by on 30 Oct 2017

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5 out of 5

The hotel was very nice

The staff are very polite and helpful and the rooms are very tidy and well kept

Posted by on 17 May 2017

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5 out of 5

Excellent place

Pros: The room, and staff
Cons: the restaurant, the food wasn't what I expected. But the waiters were really great
Location: everything you expect about the Highlands
Excellent place, old with some wooden floor noise. But an amazing experience, I recommend and I will for sure return to stay there while in Inverness. Great cozy room. I only have praise and positive review about the hotel.

Posted by , from Cork, Ireland on 22 Nov 2016

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1 out of 5

Disgraceful welcome to Scotland

This hotel is so poor that I suggest you remove t from your list - see other reviews to confirm our feelings. The hotel is noisy, but probably not the faulst of the hotel that we arrived on Saturday night and had a room overlooking the taxi rank - no sleep untl 4pm!. The breakfast arrangements were appalling with uncooperative staff, who spent the time we were there (5 minutes!), moning the tables for a later event-this was at 945 am. We called the duty manager who agreed that things were not satisfactory, and did not charge for our so-called breakfast. Can I have a refund on my travel points?

Posted by on 22 Jun 2012

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3 out of 5

Good value

Great central location, we only used it for sleeping so can't comment on food. Place itself is spectacular and it was great that we could leave our luggage in porters lodge prior to check in and after check out, saved us lugging it around. Room was uncomfortably hot with both room and bathroom heater on and on opening window, ledge was covered in years of bird's poo which was off putting!

Posted by on 25 Mar 2012

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3 out of 5

Smelly Room

I have always enjoyed my stay in the Royal Highland Hotel, Unfortunately this time I was disappointed as our room stank of smoke which clung to our clothes. I mentioned it at reception but they dismissed it. They insisted that it was the positioned of the room and the smell was generated outside.There was no apology or offer of an alternative room. Everything in our case, including some things that weren't worn ,reeked of smoke and had to be washed once we got home . The breakfast was good on choice but still waiting for offer of tea or coffee. On saying that I would stay again but not in the same room.

Posted by on 16 Dec 2011

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4 out of 5

Great base for the city and surrounding area

Not having visited Inverness before the location of the hotel was ideal. Obvious evidence of recent upgrading of 1st floor rooms which were very individual. Furniture, fittings and bathrooms very impressive. Nice touches e.g. courtesy tray with wide variety of teas, milks and coffees, quality biscuits and even sweets renewed daily. Even a pessimistic sturdy umbrella! Restaurant not used because of the wide range of quality catering alternatives in the city. Weakest aspect was the breakfast facilities. Staff not able to anticipate demand so bread, glasses,grapefruit all ran out and the problems took some time to rectify. Much better breakfast management required and a second day feedback to the hotel management brought some improvement subsequently on both supply and the quality of the cooking. Car parking outside could be a problem if the staff use too many of the 9 spaces.

Posted by on 20 Sep 2011

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Property Features

There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Multilingual staff, ski equipment storage, and coffee/tea in common area are also featured at the business-friendly The Royal Highland Hotel. The hotel can provide concierge services, limo/town car service, and wedding services. Limited free parking is available on a first-come, first-served basis. This 3-star Inverness hotel is smoke free.

  • 84 guestrooms or units
  • 3 levels
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Ski equipment storage
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Airport: Inverness (INV) (13.7 km / 8.5 mi)
  • Train station: Inverness Station (0.4 km / 0.3 mi)
  • Parking: Free self parking

Room Amenities

The Royal Highland Hotel offers 84 forms of accommodation with a safe and coffee/tea makers. Beds feature premium bedding. Plasma televisions come with cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and a hairdryer. This Inverness hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and portable fans. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • Plasma television
  • Cable channels
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Heating
  • Portable fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily.

Ash Restaurant – This restaurant serves lunch and dinner.

Gallery Cafe – On-site café.

ASH BAR – On-site bar.

24-hour room service is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golfing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Sailing nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at 11 PM
  • Check-in time starts at 3 PM

Check-out

  • Check-out by 10:30 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 50 per stay.

Pets

  • Pets: GBP 10 per pet, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between GBP 5.95 and GBP 9.95 per person (approximately)
  • Nearby parking fee: GBP 9 per day
  • Pet fee: GBP 10 per pet, per night
  • Late check-out fee: GBP 10 (subject to availability)
  • Rollaway bed fee: GBP 50 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Royal Highland Hotel Inverness
  • Royal Highland Hotel
  • Royal Highland Inverness
  • Royal Highland

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National Rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.