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Hotel Description

During your stay at The Haven All Suite Resort, Ipoh, you'll be close to Kinta City Shopping Centre. Free WiFi in public areas, free self-parking and an outdoor pool are available.

  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine while dining at The Cuisines
  • Full breakfast served daily for a fee
  • Splash around at the waterslide or swim in the outdoor pool
  • Indulge with body wraps, body scrubs or facials at THE HAVEN SPA
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • 9 minutes by car from Kinta City Shopping Centre and 12 minutes from Ipoh Parade
  • Airport, train station pick-up and theme park shuttle service available for a fee

The Haven All Suite Resort, Ipoh ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for The Haven All Suite Resort, Ipoh

Everyone (1)
5 out of 5
Einmalige Parkanlage mit bewundernswerten Überwachsenen Kalksteinfelsen.

Posted by on 27 Apr 2019

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Comment from Hotel Management

3 Jun 2019 by The Haven Ipoh

Thank you for your review!

Property Features

The Haven All Suite Resort, Ipoh offers its guests a kids' pool, an outdoor pool, a waterslide, and a sauna. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. A business centre, meeting rooms, and limo/town car service are available. A fitness centre, spa services, and a terrace are also featured at the luxury The Haven All Suite Resort, Ipoh. You'll have access to the outdoor pool at a partner property. An airport shuttle (available on request) and a theme park shuttle are available for a fee. Self parking is free. Smoking is allowed in designated areas at this 5-star Ipoh hotel.

  • 150 guestrooms or units
  • Conference rooms
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Waterslide
  • Separate living room
  • Free WiFi
  • Laundry facilities
  • Playground on site
  • Separate dining area
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle, train station pick-up, theme park shuttle, and shopping centre shuttle
  • Parking: Free self parking

Room Amenities

The Haven All Suite Resort, Ipoh offers 150 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. This accommodation offers separate dining areas. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers. This Ipoh hotel provides complimentary wireless Internet access. 43-inch LCD televisions come with satellite channels. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Private balcony
  • Dining room
  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Fridge
  • Microwave
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Blackout curtains
  • Air conditioning
  • Wheelchair accessible
  • Toothbrush and toothpaste

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 7 AM to 10:30 AM.

The Cuisines – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a waterslide, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site
  • Playground on site
  • Racquetball/squash on site
  • Health or beauty spa nearby

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. Services include facials, body wraps and body scrubs. The spa is open daily.

  • Body wraps
  • Facial treatments
  • Body scrubs

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool access ramp on site
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 7:00 AM - midnight. The check-in location differs from the property location. Check-in location: [Tower Banyan Lobby]. To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The 1 Bedroom Horizon View Suite and 1 Bedroom Lake View Suite may feature additional bedrooms. Guests have restricted access to 1 bedroom only and usage of any of the additional bedrooms will incur additional charges.

The Haven All Suite Resort, Ipoh offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. The front desk at this property is open daily from 7:00 AM - midnight.
The check-in location differs from the property location. To check in, guests will need to go to Tower Banyan Lobby
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for MYR 128.0 per night.

Pet Policy

  • Pets and service animals are not allowed at The Haven All Suite Resort, Ipoh

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property permits cooking on in-room stovetops only for bookings of 7-nights or more.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards and cash.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and window guards in all accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available.

  • One child stays free
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Cash or credit card deposit required
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Smoke detector
  • UnionPay
  • Front desk opens daily at 7:00 AM
  • Front desk closes daily at midnight
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation might be required for some facilities on-site
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Children stay free - maximum age 5
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Safe & Clean (Malaysia)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • Gap period enforced between guest stays - 72 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 500.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately MYR 58 for adults and from MYR 48 for children
  • Airport shuttle fee: MYR 100 per vehicle (one-way, maximum occupancy 6)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • A kitchen/kitchenette is available for an additional fee
  • Rollaway bed fee: MYR 128.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • The Haven Suite Resort, Ipoh
  • Haven Ipoh
  • The Haven All Suite Resort, Ipoh Ipoh
  • The Haven All Suite Resort, Ipoh Hotel
  • Haven Ipoh Resort Hotel All Suites
  • HAVEN Resort Hotel Ipoh All Suites
  • The Haven Resort Hotel Ipoh All Suites
  • The Haven All Suite Resort, Ipoh Hotel Ipoh

You should know

  • Pool access available from 7:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.