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4.1 out of 5

"Modern, clean, safe, peaceful, most comfortable, bed for the night, with En-suite shower room, towels and hand/body wash provided and included in the ... " More

By a verified traveller on Sun 09 Jun 2019

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Hotel Description

EasyHotel Ipswich's central location gets high marks from our customers. During your stay, you're just a quick walk from St Mary-le-Tower. This 3-star hotel has 89 rooms. Enjoy your stay with amenities like a flat-screen TV and WiFi in each room.

  • Air-conditioned rooms with flat-screen TVs and showers
  • WiFi for a fee
  • Services include luggage storage
  • Guests speak favourably about the helpful staff and the location
  • 11 minutes by car from Ipswich Waterfront and 15 minutes from Chantry Park
  • Pets welcome for a fee

Double Room, Accessible

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Twin Room

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Basic Double Room (No Windows)

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Double Room, Accessible (No Windows)

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Basic Twin Room (No Windows)

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Family Room (No Windows)

Bed Count 1 Double Bed Maximum Occupancy 3 Max

easyHotel Ipswich ratings based on 16 verified reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for easyHotel Ipswich

Everyone (10) Couples (2) Family (2)
4 out of 5

Posted by on 25 Feb 2020

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Comment from Hotel Management

25 Feb 2020 by Customer Relations

Dear easy Customer, Thank you for taking the time to leave us this rating, we really appreciate your support. Kind Regards, easyHotel Ipswich

4 out of 5

Posted by on 16 Jan 2020

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Comment from Hotel Management

16 Jan 2020 by customer relations

Dear Anonymous, Thank you for taking the time to leave us a review, We are glad that you enjoyed your stay with us. We look forward to seeing you again

4 out of 5

Posted by on 21 Dec 2019

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Comment from Hotel Management

22 Dec 2019 by Customer Relations

Dear easy Customer, Thank you for taking the time to give us your significant feedback. We are pleased you enjoyed our centrally located hotel and especially liked our high standards of cleanliness. That is what we aim for. We pride ourselves on always offering the best value for money and we're glad you picked up on this. Our staff is our greatest asset, so we're happy to hear that they were friendly and helpful during your stay! We look forward to welcoming you back soon. Best regards, Customer Relations

2 out of 5
The bed was dreadful with springs poking into my back, the only way I could get comfortable was by laying on one half of the duvet and snuggling up by pulling the other half over myself. I do wonder why I was charged so much for the room as I understand the rate is more like £15? The very best thing is your receptionist Clare, she was helpful and informative and a credit to your organisation. If I were you I would put her in charge of training your new recruits in Customer Service, I cannot speak too highly of her.. She even helped me set up my morning alarm on my phone, she's a diamond.

Posted by on 6 Dec 2019

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Comment from Hotel Management

7 Dec 2019 by customer relations

Dear guest, Thank you for your feedback which I will certainly share with the team. Unfortunately because you have replied as anonymous I don't know which room you stayed in to look into the mattress issue. Thank you for your kind words about our member of staff, I will ensure these get passed on Kind regards easyHotel Ipswich

3 out of 5

Posted by on 24 Jul 2019

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Comment from Hotel Management

25 Jul 2019 by customer relations.

Dear easyCustomer, Thank you for taking the time to leave us this rating. We hope to welcome you back again soon. Kind regards, easyHotel Ipswich

4 out of 5
Modern, clean, safe, peaceful, most comfortable, bed for the night, with En-suite shower room, towels and hand/body wash provided and included in the price you pay. Plenty of plug sockets and mirrors, air con is silent and effective. Rooms have TV which is pay to use as is Wi-fi Hairdryers and ironing boards. Prices and information are clearly available on their Webb site prior to booking so you know exactly what to expect. Superb location in town centre on a quiet street with an abundance of shops, cafe's, restaurants and bars on the doorstep, a few minutes walk to the theatre and easy stroll to Portman road. Whilst there is no on site parking there are many car parks within a few minutes walk of Easy Hotel with the NCP on Cox's lane accommodating overnight stays, I booked in advance via parkopedia, it was only £9 for 24 hours. (Don't forget to print off your confirmation email and reference which needs to be displayed on your windscreen!) The only down side was the lengthy queue/wait to check in, I appreciate it was particularly busy due to the Legendary Rod Stewart playing Portman road and that there was some sort of mix up with some people's booking but everyone having to fill in a form with their personal details etc etc on arrival at the check in desk was a nightmare due to the time it was taking for people to read and complete the form! This could all be done on line prior to arrival which would speed up the check in process. .

Posted by on 9 Jun 2019

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Comment from Hotel Management

10 Jun 2019 by Customer relations

Dear easyCustomer, Thank you for taking the time to leave us this feedback. Thank you for taking the time to give us your significant feedback. We are pleased you enjoyed our centrally located hotel and especially liked our high standards of cleanliness. That is what we aim for. We pride ourselves on always offering the best value for money and we're glad you picked up on this. We look forward to welcoming you back soon! Kind Regards, Customer Relations.

3 out of 5
Shower blockage, service comming down day by day in quality

Posted by on 21 May 2019

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Comment from Hotel Management

21 May 2019 by Customer Relations

Dear easy Customer, Thank you for taking the time to leave us a review. Please accept our apologies regarding the issue that you faced with. As reception is open 24/7 we feel sorry that this incident was not reported during your stay. We are sorry that your recent visit didn't meet the expectations. Thank you again for choosing to stay at easyHotel Ipswich and we look forward to welcoming you back soon. Kind regards, Customer Relations

2 out of 5
I am so disappointed with this hotel there was blood stains on the bed, everything higher then hip hight was dusty, the lady at check in said the room was cosy wow it was like a prison cell.

Posted by on 19 May 2019

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Comment from Hotel Management

19 May 2019 by su

Dear Customer, Thank you for taking the time to leave us a review. We are very sorry that your recent visit with us did not reach your expectations. We are disappointed that our usually high standards of cleanliness fell short on this occasion, and we will be taking steps to ensure that they are not made again. We hope that the reception team were able to assist you in a friendly and professional manner when you reported it to them. Please accept our sincere apologies. Thank you for booking with easyHotel Ipswich. Kind Regards Customer Relations

5 out of 5
Extremely good value considering the price and quality of the room

Posted by on 5 May 2019

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Comment from Hotel Management

5 May 2019 by su

Dear Customer, Thank you for leaving us a great review. We are pleased you found us to be clean,cosy, comfortable and good value for money. Thank you for booking with easyHotel Ipswich and we look forward to welcoming you back in the future. Kind Regards Customer Relations

5 out of 5
Great customer service location and value for money

Posted by on 16 Apr 2019

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Comment from Hotel Management

16 Apr 2019 by customer relations

Dear Anonymous, Thank you for taking the time to leave a review, It is great to see you enjoyed your stay,We pride ourselves on always offering the best value for money and we're glad you picked up on this. Also it is lovely to see the comments on the staff as they are our greatest asset. We look forward to welcoming you again soon, Best regards Customer relations

Property Features

EasyHotel Ipswich offers its guests express check-in, express check-out, and a lift. The front desk is open around the clock. This 3-star Ipswich hotel is smoke free.

  • 89 guestrooms or units
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Lift
  • No smoking on site

Internet

Available in all rooms: WiFi (surcharge)

Transport

  • Train station: Ipswich Station (2.2 km / 1.4 mi)

Room Amenities

EasyHotel Ipswich offers 89 forms of accommodation. 32-inch Flat-screen televisions come with digital channels. Bathrooms include a shower. This Ipswich hotel provides wireless Internet access for a surcharge. Housekeeping is provided on request.

  • Flat-screen television
  • Digital channels
  • Shower
  • Housekeeping (on request)
  • Climate control
  • Ensuite bathroom
  • Wheelchair accessible

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Handrails in stairways
  • In-room accessibility
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation.

Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: GBP 10 per pet, per night
  • Maximum 2 per roomService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: GBP 5 per night (rates may vary)
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 10 (subject to availability)
  • Late check-out fee: GBP 10 (subject to availability)
  • Cleaning/housekeeping/linen fee: GBP 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • easyHotel Ipswich Hotel
  • easyHotel Hotel
  • easyHotel Ipswich Hotel
  • easyHotel Ipswich Ipswich
  • easyHotel Ipswich Hotel Ipswich

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.