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"Very quiet ,clean and peacefull place..stuff were very helpful.. " More

By a verified traveller on Tue 02 Jul 2019

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Standard Double Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max
£42* Per night/room 29 Oct - 30 Oct

Standard Room

Bed Count 1 Single Bed Maximum Occupancy 2 Max

Club Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Deluxe Suite

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Club Twin Room

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Garden Double

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they enjoy the breakfast at Muthu Belstead Brook Hotel. During your stay, you'll be within walking distance of Bourne Park. You'll find features such as free WiFi in public areas, plus 2 bars and a full-service spa. This 3-star hotel has 88 rooms over 3 floors. All rooms offer free WiFi and flat-screen TVs.

  • All rooms offer flat-screen TVs, room service (during limited hours) and electric kettles
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the spa tub
  • Indulge with facials, massages or body treatments at Blissful
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a health club, a steam room and a sauna
  • Guests speak favourably about the breakfast and the pool
  • Just a 4-minute drive from Bourne Park and a few minutes from Portman Road

Muthu Belstead Brook Hotel ratings based on 10 verified reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Muthu Belstead Brook Hotel

Everyone (8) Couples (1) Family (1)
2 out of 5
This property is in the same group as The Westcliffe Southend & it seems apparent that the owners are not putting anything back into the property as is Southend To name a few : 1 Weeds grow up between slabs outside in the garden 2 Furniture in the rooms do not match & it is at least 30 years old with badly supported sofa heavily coated dust on the lights Patio furniture that is faded & run down Carpets stained. Rotten window frames too 3 The bathroom has heavily soiled grouting with a badly soiled toilet as well as being very dated Just needs bleeching 4 The restaurant in the evening was well staffed by very polite & efficient staff Our food was superb The breakfast staff were lead by a lady who I found to be brash & rude. I asked for some brown sauce & I was curtly told its on the side over there although she did get it begrudgingly. 5 The decor in the restaurant is very outdated as well as the whole hotel 6 The reception staff were helpful & friendly after an initial glitch 7 The lockers in the spa are run down. A lot had keys missing or wristbands removed These are just some of the things we encountered. This hotel seems as though it is being run into the ground so that developers will eventually bulldoze & rebuild houses.

Posted by on 31 Jul 2019

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Comment from Hotel Management

31 Jul 2019 by KR

Thank you for your feedback. We can assure you that the owners do care and are doing things to improve the standard of the property. We have completed room refurbishment to 50 of our rooms and our restaurant and bar area will be revamped by the beginning of 2020. We have noted your comments about the breakfast staff and the person will be dealt with.

4 out of 5
Very quiet ,clean and peacefull place..stuff were very helpful..

Posted by on 2 Jul 2019

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Comment from Hotel Management

2 Jul 2019 by General Manager

Dear Anonymous, Thank you for your kind feedback, we are pleased to hear you enjoyed your stay with us. We look forward to welcoming you soon. Kind Regards, Kamal Rijhwani

5 out of 5

Posted by on 15 Sep 2018

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Comment from Hotel Management

27 Jul 2019 by Belstead Brook Team

Thank you for your great feedback

3 out of 5
Nice hotel, bit dated and need more staff. But was quite and we had a relaxing stay...

Posted by , from england on 6 Aug 2018

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Comment from Hotel Management

27 Jul 2019 by Belstead Brook Hotel

Thank you for your feedback. We have upgraded our hotel since your visit. Please do visit us again to see the updates.

4 out of 5
A pleasurable short break in a nice hotel. Good facilities with the pool and gym as additional bonus.

Posted by , from Bedford on 4 Aug 2018

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Comment from Hotel Management

27 Jul 2019 by Belstead Brook Team

Thank you for your feedback

5 out of 5
Lovely room spa was amazing and warm Attentive staff

Posted by on 4 Apr 2018

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Comment from Hotel Management

27 Jul 2019 by Belstead Brook Team

Thank you for your feedback

4 out of 5

Convenient

Pros: Character. Loved the furniture in reception and hallways.
Cons: Heating turned down
Location: Location was good for us, as we were going into Ipswich for a show.
Nice oldie world hotel. Staff friendly, especially breakfast waitress. Bed a bit to hard. Hotel heating to hot. Facilities looked good although we did not use, as we were only there 1 night. Overall good value for the money.

Posted by , from ipswich on 25 Jan 2018

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Comment from Hotel Management

27 Jul 2019 by Belstead Brook Team

Thank you for your feedback

4 out of 5

Potentially excellent hotel

Pros: The quiet location. The pool was fabulous. The opulence of the entrance and landings.
Cons: The bathroom needs to be refurbished (Room 415)
This is a really good hotel which in many ways punches above its weight. Sumptuous entrance, complete with romanesque statues, trickling water fountain, marble entrance... and absolutely gorgeous swimming pool/jacuzzi/steam room/sauna. The room was comfortable and this is a (very) rare hotel in Ipswich without any traffic noise! The bathroom was very dated and in need of a refurb - however, it was adequate.

Posted by , from Suffolk on 21 Sep 2017

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Comment from Hotel Management

27 Jul 2019 by Belstead Brook Team

Thank you for your feedback, we have refurbished our hotel and many of our bathrooms. Looking forward to your visit again.

1 out of 5

Room stank of stale smoke

Roomwas smelly and the smell of smoke was everywhere

Posted by on 10 Oct 2016

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Comment from Hotel Management

27 Jul 2019 by Belstead Brook Team

Thank you for the feedback. We have taken care of the challenges and we have nearly 70% of our rooms refurbished.

4 out of 5

Tired hotel with frayed aspects but still good

The hotel has been in the hands of Muthu for a little while now but no major spend evidenced as yet. It is a little oasis amongst a housing estate with huge potential to be quite special. It is well staffed and very clean with good dining standards. But it is tired and needs some quite urgent renovation and refurbishment both to the main and bedroom areas. The key is value for .money which it offers at most of its prices other than paying full ticket price

Posted by , from soith east England on 12 Jul 2016

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Comment from Hotel Management

27 Jul 2019 by Belstead Brook Team

Thank you for your feedback. We have nearly completed 60% refurbishment and are going to do more by the end of this year. We look forward to welcome you again to our hotel

About the Muthu Belstead Brook Hotel

Location Belstead Road, Ipswich, England IP2 9HB

Property Features

Muthu Belstead Brook Hotel offers its guests a full-service spa, a marina, and an indoor pool. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces. There are 4 meeting rooms available. A kids' pool, a health club, and a hot tub are also featured at the business-friendly Muthu Belstead Brook Hotel. You'll have access to the indoor pool at a partner property. This 3-star Ipswich hotel is smoke free.

  • 88 guestrooms or units
  • 3 levels
  • 2 bars or lounges
  • Dining venue
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Wedding services available
  • Library
  • Corner/local shop
  • Garden
  • Outdoor picnic space
  • Television in lobby
  • Lift
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: London (STN-Stansted) (76.8 km / 47.7 mi)
  • Train station: Ipswich (IPW-Ipswich Train Station) (2.8 km / 1.7 mi)

Room Amenities

Muthu Belstead Brook Hotel offers 88 forms of accommodation with a safe and a hairdryer. Flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit and complimentary toiletries. This Ipswich hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and portable fans. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Electric kettle
  • Shower and tub combination
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Portable fan
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 8:00 AM to 10:00 AM.

Garden Bar – This bar serves lunch and dinner.

Manor at Belstead – This restaurant serves breakfast, lunch and dinner. Reservations are required. Open daily.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool, a children's pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

Guests aged under 16 years old are not allowed in the spa tub.

  • Golfing nearby

Spa Services

Blissful has 2 treatment rooms, including rooms for couples. Services include facials and body treatments. The spa is equipped with a sauna, a spa tub and a steam room.

Guests under 16 years old are not allowed in the spa.

  • Sauna in spa
  • Spa tub in spa
  • Number of treatment rooms 2
  • Steam room in spa
  • Minimum age to access spa is 16
  • Couples treatment rooms
  • Body treatments
  • Facial treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property does not accept cash for bookings where payment for the stay will be made on site instead of at the time of booking.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets and service animals are not allowed at Muthu Belstead Brook Hotel

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Parties and events are allowed on site

Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Parties and events are allowed on site. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.Contactless check-in and contactless check-out are available.Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitisation guidelines.

  • Credit card pre-authorisation
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Events/parties allowed
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Service animals not allowed
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: GBP 2 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

The mandatory service fee is a nonrefundable credit card verification fee charged at time of booking. The credit card verification fee is not charged on nonrefundable bookings.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 12.5 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Belstead
  • Belstead Brook
  • Belstead Brook Hotel
  • Belstead Brook Hotel Ipswich
  • Belstead Brook Ipswich
  • Belstead Hotel
  • Belstead Brook Hotel Ipswich, Suffolk
  • Belstead Brook Muthu Hotel Ipswich
  • Belstead Brook Muthu Hotel
  • Belstead Brook Muthu Ipswich
  • Belstead Brook Muthu
  • Muthu Belstead Brook Hotel Ipswich
  • Muthu Belstead Brook Ipswich
  • Muthu Belstead Brook
  • Muthu Belstead Brook
  • Muthu Belstead Brook Hotel Hotel
  • Muthu Belstead Brook Hotel Ipswich
  • Muthu Belstead Brook Hotel Hotel Ipswich

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 7:00 AM to 8:30 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.