31 Jul 2019 by KR
Thank you for your feedback. We can assure you that the owners do care and are doing things to improve the standard of the property. We have completed room refurbishment to 50 of our rooms and our restaurant and bar area will be revamped by the beginning of 2020. We have noted your comments about the breakfast staff and the person will be dealt with.
2 Jul 2019 by General Manager
Dear Anonymous, Thank you for your kind feedback, we are pleased to hear you enjoyed your stay with us. We look forward to welcoming you soon. Kind Regards, Kamal Rijhwani
27 Jul 2019 by Belstead Brook Team
Thank you for your great feedback
27 Jul 2019 by Belstead Brook Hotel
Thank you for your feedback. We have upgraded our hotel since your visit. Please do visit us again to see the updates.
27 Jul 2019 by Belstead Brook Team
Thank you for your feedback
27 Jul 2019 by Belstead Brook Team
Thank you for your feedback
27 Jul 2019 by Belstead Brook Team
Thank you for your feedback
27 Jul 2019 by Belstead Brook Team
Thank you for your feedback, we have refurbished our hotel and many of our bathrooms. Looking forward to your visit again.
27 Jul 2019 by Belstead Brook Team
Thank you for the feedback. We have taken care of the challenges and we have nearly 70% of our rooms refurbished.
27 Jul 2019 by Belstead Brook Team
Thank you for your feedback. We have nearly completed 60% refurbishment and are going to do more by the end of this year. We look forward to welcome you again to our hotel
The property will be renovating from 13 March 2023 to 15 March 2023 (completion date subject to change). The following areas are affected:
During renovations, the hotel will make every effort to minimise noise and disturbance.
Muthu Belstead Brook Hotel offers its guests a full-service spa, a marina, and an indoor pool. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. There are 4 meeting rooms available. A kids' pool, a health club, and a hot tub are also featured at Muthu Belstead Brook Hotel. This 3-star Ipswich hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Muthu Belstead Brook Hotel offers 87 accommodations with a safe and a hairdryer. Flat-screen televisions come with digital channels. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily.
Garden Bar – This bar serves lunch and dinner.
Manor at Belstead – This restaurant serves breakfast, lunch and dinner. Reservations are required. Open daily.
Room service (during limited hours) is available.
A marina and a health club are featured at the hotel. An indoor pool, a children's pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre.
Guests aged under 16 years old are not allowed in the hot tub.
The on-site spa has 2 treatment rooms, including rooms for couples. Services include Swedish massages, facials, body scrubs and body treatments. The spa is equipped with a sauna and a steam room.
The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
To make arrangements for check-in, please contact the property ahead of time using the information on the booking confirmation. Guests will receive an email with check-in instructions prior to arrival. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
This property does not accept cash for bookings where payment for the stay will be made on site instead of at the time of booking.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests will receive an email with special check-in information prior to arrival. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Parties and events are allowed on site
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Parties and events are allowed on site. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-in and contactless check-out are available. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
The mandatory service fee is a nonrefundable credit card verification fee charged at time of booking. The credit card verification fee is not charged on nonrefundable bookings.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
