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"Very quiet ,clean and peacefull place..stuff were very helpful.. " More

By a verified traveller on Tue 02 Jul 2019

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Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max
£62* Per night/room 21 Apr - 22 Apr

Club Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Family Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Club Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Double Room with Patio

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Garden Twin

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they enjoy the helpful staff at Muthu Belstead Brook Hotel. During your stay, you'll be within walking distance of Bourne Park. Enjoy features like 2 bars, a full-service spa and an indoor pool.

  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the spa tub
  • Treat yourself to Swedish massages, body scrubs or body treatments at the spa
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests speak favourably about the location and the helpful staff
  • Just a 4-minute drive from Chantry Park and a few minutes from Bourne Park

Muthu Belstead Brook Hotel ratings based on 11 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Muthu Belstead Brook Hotel

Everyone (9) Couples (1) Family (1)
5 out of 5

Posted by on 1 Mar 2024

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Comment from Hotel Management

22 Mar 2024 by Muthu Belstead Brook Hotel Team

Dear Paul,Thank you immensely for taking the time to share your delightful feedback following your recent stay with us. We are thrilled to learn that your experience exceeded your expectations and that you found our hotel to be deserving of a perfect score.Providing exceptional service and creating memorable experiences for our guests are at the core of our values, and it brings us immense joy to hear that we succeeded in achieving this during your time with us. Your kind words regarding our staff's friendliness and professionalism are truly appreciated and will be shared with the entire team.We are delighted that you enjoyed our amenities and facilities, and we are grateful for your recognition of the efforts we put into maintaining a comfortable and inviting environment for our guests.Thank you once again for choosing to stay with us, and we look forward to welcoming you back for another exceptional experience in the near future.Warm regards,

2 out of 5
This property is in the same group as The Westcliffe Southend & it seems apparent that the owners are not putting anything back into the property as is Southend To name a few : 1 Weeds grow up between slabs outside in the garden 2 Furniture in the rooms do not match & it is at least 30 years old with badly supported sofa heavily coated dust on the lights Patio furniture that is faded & run down Carpets stained. Rotten window frames too 3 The bathroom has heavily soiled grouting with a badly soiled toilet as well as being very dated Just needs bleeching 4 The restaurant in the evening was well staffed by very polite & efficient staff Our food was superb The breakfast staff were lead by a lady who I found to be brash & rude. I asked for some brown sauce & I was curtly told its on the side over there although she did get it begrudgingly. 5 The decor in the restaurant is very outdated as well as the whole hotel 6 The reception staff were helpful & friendly after an initial glitch 7 The lockers in the spa are run down. A lot had keys missing or wristbands removed These are just some of the things we encountered. This hotel seems as though it is being run into the ground so that developers will eventually bulldoze & rebuild houses.

Posted by on 31 Jul 2019

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Comment from Hotel Management

31 Jul 2019 by KR

Thank you for your feedback. We can assure you that the owners do care and are doing things to improve the standard of the property. We have completed room refurbishment to 50 of our rooms and our restaurant and bar area will be revamped by the beginning of 2020. We have noted your comments about the breakfast staff and the person will be dealt with.

4 out of 5
Very quiet ,clean and peacefull place..stuff were very helpful..

Posted by on 2 Jul 2019

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Comment from Hotel Management

2 Jul 2019 by General Manager

Dear Anonymous, Thank you for your kind feedback, we are pleased to hear you enjoyed your stay with us. We look forward to welcoming you soon. Kind Regards, Kamal Rijhwani

5 out of 5

Posted by on 15 Sep 2018

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Comment from Hotel Management

27 Jul 2019 by Belstead Brook Team

Thank you for your great feedback

3 out of 5
Nice hotel, bit dated and need more staff. But was quite and we had a relaxing stay...

Posted by , from england on 6 Aug 2018

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Comment from Hotel Management

27 Jul 2019 by Belstead Brook Hotel

Thank you for your feedback. We have upgraded our hotel since your visit. Please do visit us again to see the updates.

4 out of 5
A pleasurable short break in a nice hotel. Good facilities with the pool and gym as additional bonus.

Posted by , from Bedford on 4 Aug 2018

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Comment from Hotel Management

27 Jul 2019 by Belstead Brook Team

Thank you for your feedback

5 out of 5
Lovely room spa was amazing and warm Attentive staff

Posted by on 4 Apr 2018

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Comment from Hotel Management

27 Jul 2019 by Belstead Brook Team

Thank you for your feedback

4 out of 5

Convenient

Pros: Character. Loved the furniture in reception and hallways.
Cons: Heating turned down
Location: Location was good for us, as we were going into Ipswich for a show.
Nice oldie world hotel. Staff friendly, especially breakfast waitress. Bed a bit to hard. Hotel heating to hot. Facilities looked good although we did not use, as we were only there 1 night. Overall good value for the money.

Posted by , from ipswich on 25 Jan 2018

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Comment from Hotel Management

27 Jul 2019 by Belstead Brook Team

Thank you for your feedback

4 out of 5

Potentially excellent hotel

Pros: The quiet location. The pool was fabulous. The opulence of the entrance and landings.
Cons: The bathroom needs to be refurbished (Room 415)
This is a really good hotel which in many ways punches above its weight. Sumptuous entrance, complete with romanesque statues, trickling water fountain, marble entrance... and absolutely gorgeous swimming pool/jacuzzi/steam room/sauna. The room was comfortable and this is a (very) rare hotel in Ipswich without any traffic noise! The bathroom was very dated and in need of a refurb - however, it was adequate.

Posted by , from Suffolk on 21 Sep 2017

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Comment from Hotel Management

27 Jul 2019 by Belstead Brook Team

Thank you for your feedback, we have refurbished our hotel and many of our bathrooms. Looking forward to your visit again.

1 out of 5

Room stank of stale smoke

Roomwas smelly and the smell of smoke was everywhere

Posted by on 10 Oct 2016

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Comment from Hotel Management

27 Jul 2019 by Belstead Brook Team

Thank you for the feedback. We have taken care of the challenges and we have nearly 70% of our rooms refurbished.

About the Muthu Belstead Brook Hotel

Location Belstead Road, Ipswich, England IP2 9HB

Property Features

Muthu Belstead Brook Hotel offers its guests a full-service spa, a marina, and an indoor pool. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. There are 4 meeting rooms available. A kids' pool, a health club, and a hot tub are also featured at Muthu Belstead Brook Hotel. This 3-star Ipswich hotel is smoke free.

  • 87 guestrooms or units
  • 3 levels
  • 2 bars or lounges
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Library
  • Corner/local shop
  • Terrace
  • Garden
  • Outdoor picnic space
  • Television in lobby
  • Lift
  • No smoking on site
  • Dining venue

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Ipswich Station (2.8 km / 1.7 mi)

Room Amenities

Muthu Belstead Brook Hotel offers 87 accommodations with a safe and a hairdryer. Flat-screen televisions come with digital channels. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Electric kettle
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Heating
  • Portable fan
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily.

Garden Bar – This bar serves lunch and dinner.

Manor at Belstead – This restaurant serves breakfast, lunch and dinner. Reservations are required. Open daily.

Room service (during limited hours) is available.

Nearby Activities

A marina and a health club are featured at the hotel. An indoor pool, a children's pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre.

Guests aged under 16 years old are not allowed in the hot tub.

  • Golfing nearby

Spa Services

The on-site spa has 2 treatment rooms, including rooms for couples. Services include Swedish massages, facials, body scrubs and body treatments. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

  • Swedish massage
  • Sauna in spa
  • Number of treatment rooms 2
  • Steam room in spa
  • Minimum age to access spa is 16
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in, please contact the property ahead of time using the information on the booking confirmation. Guests will receive an email with check-in instructions prior to arrival. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests will receive an email with special check-in information prior to arrival. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Parties and events are allowed on site

Safety features at this property include a fire extinguisher and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Parties and events are allowed on site. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Contactless check-in and contactless check-out are available.

  • Credit card pre-authorization
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Events/parties allowed
  • Social distancing measures are in place
  • Contactless check-in is available
  • Guests will receive an email with special check-in instructions
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • No gap period between guest stays

Fees

The mandatory service fee is a nonrefundable credit card verification fee charged at time of booking. The credit card verification fee is not charged on nonrefundable bookings.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 14.5 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Belstead
  • Belstead Brook
  • Belstead Brook Hotel
  • Belstead Brook Hotel Ipswich
  • Belstead Brook Ipswich
  • Belstead Hotel
  • Belstead Brook Hotel Ipswich, Suffolk
  • Belstead Brook Muthu Hotel Ipswich
  • Belstead Brook Muthu Hotel
  • Belstead Brook Muthu Ipswich
  • Belstead Brook Muthu
  • Muthu Belstead Brook Hotel Ipswich
  • Muthu Belstead Brook Ipswich
  • Muthu Belstead Brook
  • Muthu Belstead Brook
  • Muthu Belstead Brook Hotel Hotel
  • Muthu Belstead Brook Hotel Ipswich
  • Muthu Belstead Brook Hotel Hotel Ipswich

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 7:30 AM to 8:30 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.